Administrative Assistant & Executive Support Expert
Resume:
Malina M. Colón
Palmer, Alaska
907-***-**** ***********@*****.***
PROFESSIONAL SUMMARY
Experienced administrative professional with more than 30 years of experience supporting organizations, executives, staff, members, clients, and the public. Strong background in administrative support, office operations, customer service, database and records management, event coordination, communications, scheduling, purchasing, and document preparation.
Highly organized, dependable, and detail-oriented with a proven ability to manage multiple priorities, maintain confidential information, learn new systems, and work independently with minimal supervision. Seeking a part-time Administrative Assistant position where extensive experience and strong organizational skills can provide dependable support to an office or organization.
CORE SKILLS
● Administrative & Office Support
● Customer Service & Public Relations
● Executive & Staff Support
● Data Entry & Database Management
● Records & File Management
● Scheduling & Calendar Support
● Event & Meeting Coordination
● Document Preparation
● Correspondence & Communications
● Website & Social Media Support
● Purchasing & Supply Management
● Membership & Account Reconciliation
● Confidential Information Management
● Research & Problem Solving
● Microsoft Office Suite
● Salesforce
● Procurify
● Replicon Timekeeping
● Google Forms & Workspace
● High Attention to Detail
● Multitasking & Prioritization
PROFESSIONAL EXPERIENCE
Executive Assistant
Greater Chamber of Palmer — Palmer, Alaska
May 2025 – October 2025
● Provided administrative and organizational support to Chamber leadership, board members, staff, members, and the community.
● Coordinated and supported community events, including Friday Fling, Trick-or-Treat Street, and Colony Christmas.
● Assisted with event planning, logistics, communications, and coordination with local businesses and community leaders.
● Supported networking and community-engagement activities.
● Collaborated with board members and staff on organizational projects and initiatives.
● Managed multiple priorities while maintaining professional and responsive communication.
Associate Staff / Executive Assistant
NEA-Alaska — Palmer, Alaska
May 2006 – April 2025
● Provided nearly 19 years of comprehensive administrative and office support in a busy professional organization.
● Served as a front-desk contact for members, visitors, and the public.
● Managed databases, records, lists, correspondence, and organizational information.
● Supported local communications and training activities, including event planning and catering coordination.
● Created flyers, Google Forms, correspondence, reports, and other documents.
● Maintained website content, including graphics, lists, links, posts, and calendars.
● Assisted with social media graphics and communications materials.
● Supported membership reconciliation and provided general member benefit information.
● Served as a contact for property management, office equipment, supplies, and purchasing.
● Supported monthly meetings and elections by preparing lists, maintaining nominations, and organizing biographies.
● Coordinated logistics and administrative support for a 25-member Board of Directors.
● Opened and distributed mail.
● Maintained a high level of accuracy while managing multiple responsibilities and deadlines.
● Worked independently and as part of a team to support organizational goals and priorities.
Registrar
Matanuska-Susitna Borough School District — Correspondence Study School, Wasilla, Alaska
August 2005 – May 2006
● Greeted visitors and provided professional front-office support.
● Answered telephone calls and provided information to students, families, and the public.
● Updated and maintained student files and records.
● Processed enrollment and withdrawal paperwork.
● Coordinated temporary staff replacements.
● Monitored and documented custody-related issues.
● Received and deposited student fees.
● Coordinated field-trip enrollment.
● Entered student grades and researched transcripts, testing information, and academic records.
● Maintained accuracy and confidentiality when working with student records. Cashier / Server
Palmer Jr. Middle School — Matanuska-Susitna Borough School District October 2004 – June 2005
● Prepared food and assisted with daily food-service operations.
● Ordered and maintained supplies.
● Provided cashiering services during three daily lunch periods.
● Provided efficient and courteous service in a busy environment. General Clerk I
Alaska Legal Services Corporation — Anchorage, Alaska June 2003 – August 2004
● Entered data into the TIME management system to track billable hours.
● Assisted with preparation of memoranda, subpoenas, and other legal documents.
● Prepared and maintained case files.
● Provided reception coverage and general administrative support.
● Completed errands and other office duties as needed. Administrative Assistant III
Alaska Housing Finance Corporation — Anchorage, Alaska April 2000 – October 2002
● Served as Office Manager for an Area Coordinator supporting a staff of 51.
● Prepared statistical charts, reports, memoranda, and other administrative materials.
● Maintained confidential personnel files, housing assistance records, and other sensitive documents.
● Performed extensive data processing, research, and problem-solving.
● Worked independently with minimal supervision.
● Explained policies, procedures, services, and requirements to clients.
● Conducted applicant interviews and assisted with application processes. CopyMax Supervisor
OfficeMax — Anchorage, Alaska
March 1999 – April 2000
● Supervised daily CopyMax operations and supported efforts that improved department sales.
● Trained new associates and assisted staff with customer service and department procedures.
● Assisted with loss-prevention procedures.
● Created flyers, business cards, and other customer-requested documents.
● Counted, balanced, and deposited daily department tills. Copy Associate
Kinko’s Copies
November 1995 – July 1997
● Operated high-volume copying equipment to complete customer requests accurately and efficiently.
● Performed binding, laminating, stitching, and other finishing services.
● Ordered and restocked supplies.
● Counted tills and prepared deposits.
● Provided customer service in a fast-paced environment. Remote Data Transcriber
Internal Revenue Service
April 1990 – April 1995
● Entered and processed collection data, State of Alaska payments, liens, adjustment notices, and other documents.
● Supported the Permanent Fund Dividend seizure department by posting information to as many as 2,000 taxpayer accounts.
● Processed records involving collections of up to $30 million.
● Maintained accuracy and confidentiality while working with sensitive financial and taxpayer information.
TECHNOLOGY
● Microsoft Office Suite
● Salesforce
● Procurify
● Replicon Timekeeping
● Google Forms & Workspace
● Database Management
● Website Content Management
● Data Entry & Records Systems
● Social Media & Digital Communications
PROFESSIONAL STRENGTHS
● Dependable and professional
● Excellent organizational skills
● Strong written and verbal communication
● Exceptional attention to detail
● Friendly and professional customer service
● Able to prioritize and manage multiple tasks
● Comfortable working independently
● Experienced handling confidential information
● Strong follow-through and reliability
● Quick to learn new procedures and computer systems
● Experienced supporting executives, staff, boards, members, and the public REFERENCES
Available upon request.
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