Administrative Assistant - Front Desk & Data Entry
Resume:
Houston, TX *****
************@*****.***
Emily Goodwin
PROFESSIONAL SUMMARY
Detail-oriented and customer-focused administrative professional with experience in data entry, customer relations, and front desk operations. Skilled in managing office tasks, handling high-volume communications, and providing excellent service in fast-paced environments. Proficient in Microsoft Office, POS systems, and scheduling software. Proven ability to manage front office operations efficiently, ensuring seamless customer interactions and administrative support. SKILLS
Administrative Support & Office Management, Data Entry & Record-Keeping, Phone & Email Correspondence, Appointment Scheduling, Customer Service & Conflict Resolution, Microsoft Office
(Word, Excel, Outlook), POS & Cash Handling Systems, Multitasking & Problem Solving EXPERIENCE
Administrative Assistant, Freelance — Private Education & Special Education Support 2018 - 2022
● Assisted with admissions processing for a private school, handling student applications and documentation.
● Performed data entry for student records, ensuring accuracy and confidentiality.
● Created and organized lesson plans for special education instruction, supporting curriculum development.
● Managed email and phone communications, responding to inquiries from students, parents, and staff.
Assisted with document preparation, printing, and filing. Hotel Front Desk Associate — Valley View Casino and Hotel OCTOBER 2022 - FEBRUARY 2023
● Provided outstanding guest service while managing check-ins, reservations, and check-outs.
● Answered high-volume phone calls, assisted guests with inquiries, and directed calls to appropriate departments.
● Maintained confidential guest records and provided administrative support for the front office.
Services Advisor, Copy and Print Dept. — Office Depot JUNE 2022 - SEPTEMBER 2022
● Assisted customers with document processing, printing, and graphic design projects.
● Managed order processing, invoicing, and email communication for client requests.
● Provided clerical support, including scanning, filing, and managing FedEx/USPS shipments.
● Used Microsoft Office Suite and Affinity software to assist with print production. EDUCATION
San Diego Virtual School — High School Diploma
MAY 2019
ADDITIONAL QUALIFICATIONS
● Typing Speed 70+ WPM
● Experience with Google Workspace
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