Executive Administrative Assistant (25+ Years)

CRYSTAL WILSON

West Des Moines, IA 515-***-**** ***************@*******.***

Professional Summary

Highly dependable and detail-oriented Executive Administrative Assistant with 25+ years of experience providing comprehensive support to senior executives and corporate teams. Recognized for strong communication skills, proactive problem-solving, and expertise in managing complex schedules, travel logistics, and office operations. Skilled at handling confidential information with discretion and ensuring seamless, efficient administrative functions.

Professional Highlights

25+ years of executive administrative experience supporting senior leaders across corporate offices.

Expert in managing complex calendars, travel, and high-level meetings, ensuring seamless operations and efficiency.

Proven track record of handling confidential information with discretion and improving office workflow and processes.

Core Competencies

Executive & C-Suite Support Calendar & Travel Management Meeting & Event Coordination Office Administration & Operations Budgeting & Expense Reporting Records & File Management Customer Service & Communication Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, Teams)

Professional Experience

Executive Assistant

Casey’s Corporate Office – Ankeny, IA May 2021 – May 2025

Manage complex executive calendars, travel arrangements, and meeting logistics.

Prepare detailed reports, invoices, memos, and financial documentation.

Coordinate catering, agendas, and materials for high-level corporate meetings and events.

Maintain document management systems and oversee office inventory and supply orders.

Administrative Assistant

Protiviti – Orlando, FL Feb 2020 – May 2020

Provided administrative and logistical support for team projects, meetings, and events.

Drafted internal correspondence and managed high-volume communication channels.

Executive Administrative Assistant

American Equity – West Des Moines, IA May 2008 – Sept 2019

Delivered executive-level support across multiple departments, ensuring efficient workflow.

Prepared reports, presentations, and confidential HR/payroll documentation.

Streamlined interdepartmental communications and improved document processes.

Outbound Call Specialist

Sammons Annuity Group – West Des Moines, IA Apr 2005 – May 2008

Conducted outbound client calls to provide account assistance and resolve inquiries.

Maintained detailed call records and supported accurate data reporting.

Education

Administrative/Receptionist Diploma

Hamilton Business College – Des Moines, IA

Technical Skills

Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, Teams) Adobe Acrobat Zoom SharePoint SAP

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