BRANDON PETERSON
• ***************@****.*****.*** • Salt Lake City, UT • linkedin.com/in/brandoncpeterson SUMMARY
Senior IT Systems & Infrastructure Professional with 16+ years of professional technology experience and 5+ years of specialized enterprise infrastructure, cybersecurity, systems administration, and technical support experience. Hands-on SME across Windows Server, Active Directory, Microsoft 365, Azure, Linux, enterprise networking, VPN, virtualization/VDI, storage and backup, mobile device management, endpoint computing, infrastructure security, monitoring, automation, and technology lifecycle management. Proven ability to independently troubleshoot complex environments, lead implementations and migrations, perform root-cause analysis, establish technical standards, and improve reliability, security, performance, and operational efficiency. CORE TECHNICAL EXPERTISE
Systems: Windows Server • Active Directory • Domain Controllers • Linux • Microsoft 365 • Azure • Virtual Desktop Infrastructure • VPN • Endpoint Administration • Windows & Mac • iPhone/iPad/Android Infrastructure: Enterprise LAN/WAN • VLANs • Routing/Switching • Wireless • Firewalls • Network Cameras • Physical Network Hardware • Storage • Backup & Recovery • Archival Workflows • Monitoring • Capacity/Availability Operations & Security: Cybersecurity • Vulnerability & Patch Management • Access Controls • CMMC • Information Assurance • Disaster Recovery • Business Continuity • Change Management • Incident/Problem Management • Technical Documentation Automation & Tools: PowerShell • Bash • Python • MDT/FOG • ServiceNow • Remedy • Power BI • Microsoft Copilot Studio • GitHub • Adobe Acrobat DC
PROFESSIONAL EXPERIENCE
Founder & Full-Stack Developer January 2026 – Present CMMCSCOUT.COM, SALT LAKE CITY, UT
• Design and operate application architecture and cloud deployment processes using Linux, Bash, Python, GitHub, and cloud services, translating complex cybersecurity and compliance requirements into secure, automated workflows.
• Develop security-control mapping, remediation tracking, testing, and deployment automation supporting CMMC Level 2 requirements and secure technology operations.
• Manage source control, deployment workflows, application availability, and infrastructure lifecycle from initial development through production support and decommissioning.
• Automate testing and operational processes, reducing manual effort by 40% while improving consistency, repeatability, and system reliability. IT Network & Systems Administrator (Senior Technical Authority) November 2025 – Present HHI CORPORATION, SALT LAKE CITY, UT
• Serve as senior technical authority on a three-person IT team, independently diagnosing and resolving advanced infrastructure, systems, network, endpoint, security, and user-technology issues while acting as an escalation resource.
• Administer Windows Server and Active Directory environments, including domain-controller governance, security configuration, patching, remediation, access controls, and infrastructure hardening.
• Plan, configure, troubleshoot, and optimize enterprise network infrastructure across a 54-acre, nearly 20-building campus, including Ubiquiti gateways, switches, wireless APs, Cisco equipment, Sophos RED firewall infrastructure, VLANs, management networks, and redundant network paths.
• Administer and support Microsoft 365, Azure/cloud services, VPN connectivity, virtual desktop/end-user computing environments, storage and backup systems, mobile device management, network cameras, conference-room technology, and Windows/Mac and iPhone/iPad/Android endpoints.
• Build and maintain MDT/FOG imaging infrastructure and standardized deployment workflows; support hardware refreshes, operating-system upgrades, migrations, provisioning, troubleshooting, repair, and technology lifecycle management.
• Design monitoring and reporting dashboards with Power BI and Microsoft Copilot Studio to identify availability, performance, capacity, configuration, and security issues and drive corrective action.
• Automate onboarding/offboarding, administrative tasks, endpoint configuration, and recurring support processes with PowerShell, improving consistency while maintaining security and access-control requirements.
• Lead infrastructure implementations, upgrades, migrations, deployments, and decommissioning activities from planning through operational support; coordinate work with vendors and other technical resources.
• Perform root-cause analysis on recurring incidents and implement permanent or preventative solutions; maintain technical standards, procedures, configuration records, inventories, system documentation, and knowledge resources.
• Support CMMC Level 2 readiness through vulnerability remediation, infrastructure patching, security controls, documentation, access governance, and protection of sensitive information.
• Maintain infrastructure resilience through redundancy planning, backup/recovery practices, emergency response, disaster-recovery considerations, and business-continuity support.
Epic Implementation Analyst April 2025 – November 2025 OPTIMUM HEALTH IT, SALT LAKE CITY, UT
• Led enterprise technology deployment planning, implementation coordination, and Change Management through ServiceNow for healthcare programs supporting 50,000+ users.
• Analyzed complex implementation risks, dependencies, infrastructure requirements, and operational impacts across large-scale technology environments and coordinated corrective actions.
• Authored technical procedures, configuration guidance, gap analyses, and knowledge resources that standardized implementation practices and reduced deployment risk.
• Coordinated technical resources and stakeholders through system implementations, upgrades, migrations, testing, and production transition while balancing security, reliability, performance, and operational requirements. IT Consultant May 2023 – April 2025
INDEPENDENT CONSULTING, SALT LAKE CITY, UT
• Provided hands-on systems and infrastructure administration across 45 client environments, independently troubleshooting and optimizing Windows/Linux servers, networks, endpoints, cloud services, virtualization, storage, and security technologies.
• Designed, implemented, and maintained backup and recovery strategies, archival workflows, disaster-recovery practices, and infrastructure resilience controls while maintaining 99.9%+ uptime.
• Administered Microsoft 365, Azure/cloud services, Active Directory, VPN services, virtual desktop environments, mobile devices, network hardware, storage, monitoring, and endpoint platforms according to client requirements.
• Performed server health monitoring, capacity analysis, performance optimization, hardware upgrades, OS migrations, virtualization changes, and technology lifecycle refreshes across physical and virtual infrastructure.
• Troubleshot, repaired, and upgraded Windows and Mac laptops, desktops, mobile devices, network equipment, and other end-user technology; provided technical guidance and escalation support.
• Analyzed recurring incidents to identify root causes, implemented preventative solutions, and documented configurations, procedures, inventories, system diagrams, and support knowledge.
• Worked directly with clients, vendors, contractors, and technical resources to evaluate emerging technologies, recommend cost-effective solutions, and execute infrastructure modernization projects.
• Supported security-conscious organizations with access controls, vulnerability remediation, patching, information protection, and compliance-oriented infrastructure governance.
IT Specialist September 2022 – May 2023
UNITED STATES AIR FORCE, SALT LAKE CITY, UT
• Provided Tier I–III technical support for government users and infrastructure, independently troubleshooting hardware, software, Windows systems, networks, endpoints, and security-related issues.
• Supported Information Assurance activities, access controls, security reviews, Change Management, technical approvals, and protection of sensitive government information.
• Administered and supported enterprise systems, network services, Windows endpoints, mobile/end-user technologies, and infrastructure changes while adhering to strict government security standards.
• Used ServiceNow for incident, request, and Change Management tracking; analyzed recurring support issues and automated repetitive tasks with custom scripts.
• Created and maintained technical documentation and support procedures while assisting with infrastructure upgrades, deployments, emergency response, and technology recovery activities. IT Specialist (Systems Analyst), GS-11 October 2020 – January 2022 U.S. DEPARTMENT OF VETERANS AFFAIRS, SALT LAKE CITY, UT
• Supported enterprise systems and infrastructure initiatives in a complex, multi-site healthcare environment, including Windows systems, networks, endpoints, server infrastructure, migrations, and technology deployments.
• Participated in OS migrations, system implementations, upgrades, configuration changes, troubleshooting, and lifecycle activities while balancing availability, security, performance, and operational requirements.
• Performed technical analysis and troubleshooting of infrastructure and end-user issues, escalating complex problems and coordinating corrective actions across technical teams.
• Created training materials, technical procedures, knowledge resources, and implementation guidance to support enterprise-wide infrastructure changes and improve technical adoption.
• Supported controlled access, information protection, documentation, and operational practices within a security- and compliance-conscious federal healthcare environment.
Account Manager January 2008 – January 2018
REYNOLDS AMERICAN INC., SALT LAKE CITY, UT
• Managed complex $14M–$29M commercial portfolios requiring rigorous information handling, operational controls, detailed documentation, and coordination across internal and external stakeholders.
• Implemented standardized operational processes, change-management practices, technology-enabled workflows, and continuous-improvement initiatives across large-scale commercial accounts.
• Coordinated vendors, business stakeholders, and operational resources to resolve complex issues, prioritize competing requirements, and deliver solutions balancing cost, service reliability, and business needs. EDUCATION
Bachelor of Science in Health Services Administration — Weber State University Present CERTIFICATIONS
CompTIA Security+ (2023) • ITIL Foundation — AXELOS (January 2022) SELECTED PROJECT
CMMCScout.com: Developed a web-based platform helping organizations navigate CMMC readiness, cybersecurity compliance requirements, security controls, remediation tracking, and assessment preparation; includes cloud deployment and source-control workflows.