ALANI ZACA
Joliet, IL 331-***-**** ***********@*****.***
PROFESSIONAL SUMMARY
Reliable retail professional with 4 years of retail experience and 1.5 years of cashier experience. Strong background in sales, customer service, cash handling, and mobile technology. Experienced with phone setup, SIM cards, screen protectors, and screen replacement. Open availability and ready to take on additional responsibility and grow into a leadership or management role.
PROFESSIONAL EXPERIENCE
Burlington Cashier / Sales Associate
• Processed transactions and handled cash accurately
• Assisted customers and supported daily store operations
• Maintained an organized and welcoming sales floor
• Provided dependable support during busy periods
T-Mobile Sales Customer Service Associate
• Sold phones, accessories, and mobile services
• Set up new phones and installed SIM cards
• Installed glass screen protectors and replaced phone screens
• Met sales goals through product recommendations and upselling
• Provided hands-on technical and customer support
Spirit Halloween Seasonal Sales Associate Oct. 2025 – Nov. 2025
• Assisted customers with product selection
• Stocked merchandise and maintained the sales floor
• Supported daily store operations in a busy environment
EDUCATION
East Aurora High School High School Diploma, 2024
SKILLS
Retail Sales • Customer Service • Cash Handling • Mobile Technology • Phone Setup • SIM Installation • Screen Protector Installation • Screen Replacement • Upselling • POS Systems • Inventory • Microsoft Excel • Teamwork • Leadership • Open Availability