Client Relations & Customer Success Professional
Resume:
LAURIE NULPH
Client Relations Customer Success Business Operations
Nevada
*********@*****.***
PROFESSIONAL SUMMARY
Relationship-focused business professional with extensive experience supporting clients, executives, and business operations in fast-paced environments. Recognized for building trust, communicating complex information with clarity, and delivering exceptional customer experiences. Combines strong financial knowledge with outstanding organizational and interpersonal skills to solve problems, strengthen client relationships, and consistently deliver accurate, dependable results.
CORE QUALIFICATIONS
• Client Relationship Management
• Customer Success & Retention
• Business Operations
• Administrative Support
• Financial & Accounting Support
• Problem Resolution
• Professional Communication
• Microsoft Office & Google Workspace
• Organization & Time Management
• CRM & Business Software
• Process Improvement
• Confidential Information Management
RELEVANT EXPERIENCE
Accounting & Client Services Consultant – Automated Accountings
• Partnered with individuals and small businesses to provide accounting, tax, and financial support.
• Built trusted client relationships through responsive, personalized service and practical business solutions.
• Simplified complex financial information to help clients make informed decisions.
• Prepared financial statements, reconciliations, payroll, and tax documentation.
• Managed multiple client priorities while maintaining confidentiality.
• Leveraged technology to improve accounting processes. Executive Administrative Assistant – PepsiCo
• Supported Regional Sales leadership in a fast-paced corporate environment.
• Coordinated executive calendars, meetings, travel, reports, and confidential correspondence.
• Prepared presentations, reports, and professional business communications.
• Collaborated across departments to keep projects on schedule.
• Known for professionalism, organization, and dependable follow-through. Accounting Tutor
• Tutored college-level accounting students.
• Simplified complex accounting concepts.
• Adapted instruction to individual learning styles. EDUCATION
Bachelor of Arts, Accounting & Business Administration Niagara University
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