Professional Summary
Results-driven Clinical Analyst with over 10 years of experience supporting healthcare operations through data analytics, reporting, process improvement, and project coordination. Expertise in SQL, Snowflake, Azure, Agile methodologies, and advanced Microsoft Office applications. Proven ability to transform complex clinical and operational data into actionable insights, automate reporting processes, and collaborate with business stakeholders to improve efficiency and decision-making. Strong background in healthcare data analysis, quality assurance, training, and project implementation.
Core Competencies
Clinical Data Analysis
SQL & Relational Databases
Snowflake
Azure & Agile Methodologies
Healthcare Reporting
Process Improvement & Quality Assurance
Data Visualization & Dashboarding
SharePoint Administration
Project Management
Requirements Gathering
Stakeholder Engagement
Microsoft Excel, Access, Word & PowerPoint
Lean Process Improvement
Pivot Tables, VLOOKUPs & Advanced Excel Functions
Training & Documentation Development
Vendor & Service Provider Management
Data Interpretation & Business Insights
Professional Experience
UnitedHealthcare Community & State (UHC)
Clinical Analyst Dublin, Ohio
May 2016 – Present
Developed and automated clinical and operational reporting using SQL and enterprise data platforms.
Analyzed Medicaid, Medicare, claims, provider, and population health data to support business and strategic initiatives.
Created dashboards, visualizations, and ad hoc reports to drive data-informed decision-making.
Partnered with stakeholders to gather requirements, develop reporting solutions, and ensure alignment with business objectives.
Led process improvement initiatives utilizing Lean methodologies to enhance efficiency and workflow performance.
Managed data integration, quality assurance, testing, and resolution of complex data issues across multiple systems.
Designed SharePoint-based tools and reporting repositories to improve operational tracking and collaboration.
Developed training materials and provided staff education on reporting tools, Excel, and data analysis best practices.
Managed vendor relationships and supported successful delivery of reporting solutions for state and national leadership teams.