Data Entry and Technical Support Specialist
Resume:
Lejato Comer
Upper Marlboro, Md
email: *********@*****.***
IT CORE COMPETENCIES
Hardware Configurations • Operating System Installation • Technical Troubleshooting
• Windows and Linux Filesystems Navigation • Directory Services Infrastructure Server Management • User Training & Support • Preventative Maintenance Documentation & Reporting • Microsoft Office 365
Customer Service • Product Specialist • Scheduling & Planning EDUCATION
Google IT Support Professional Certificate • 2020
Skill development experience includes:
Technical support: installing & configuring computer hardware, software, and networks Computer networking: standard protocols for TCP/IP and network services (e.g., DNS) Systems administration: server management and user & information management IT security: evaluating potential risks and utilizing encryption algorithms and techniques Excel Skills for Business • 2020
Skill development experience includes:
Excel Interfacing: performing basic calculations with formulas and functions, professionally for- matting spreadsheets, and creating visualizations of data through charts and graphs Microsoft 365 Essential Training • 2020
Skill development experience includes:
Office 365 Administration: deployment, troubleshooting, and security & compliance PROFESSIONAL EXPERIENCE
Life Insurance Agent - The Alliance, 2018– 2019
Consulted and Informed ten clients per week on policies and Insurance products such as mortgage protection, final expense and life Insurance policies. Scheduled and booked appointments with potential and reacquiring clients. Collection Specialist- Scope Services 2016-2017
Delivered warning and cut off notices to customers for delinquent payments in the customers electric bill.
Navigated to customers residence using companies’ truck and GPS units.
Contact this candidate