Auditor and Client-Focused Operations Professional

SHAWNA WEBER

Portland, OR ***** • 503-***-**** • *.*.********@*****.***

Professional Summary

Dynamic professional with extensive experience in auditing, ensuring financial integrity through meticulous account reconciliation and compliance monitoring. Proven ability to enhance client satisfaction through exceptional communication and conflict management skills. Adept at negotiating contracts and managing complex schedules, driving successful outcomes in fast-paced environments. Skills

• Compliance Monitoring • Data Entry

• Clear Oral/Written Communication • Account Reconciliation

• Scheduling • Document Preparation and Management

• Organizational Skills • Conflict Management

• Appointment Coordination • Client Counseling

• Contract Negotiation • Time Management

Work History

Auditor, 02/2025 to Current

Cain Petroleum – Portland, OR

• Executed audit phases and entered data into accounting software for analysis. Ensured the integrity of financial reporting by verifying the accuracy of accounting records and reconciliations.

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• Followed established auditing processes to meet internal and regulatory requirements. Enhanced financial accuracy by conducting thorough audits oand identifying discrepancies in financial statements.

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Concierge, 07/2024 to 01/2025

CMI Management/Bluestone Property Management – Portland,OR

• Managed a variety of tasks simultaneously, maintaining professionalism and efficiency under pressure. Addressed resident inquiries with timely and professional responses via phone, email and in-person interactions.

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• Received and logged all packages and deliveries. Notified residents and distributed packages accordingly. Assisted residents with scheduling and coordinating large deliveries, move-ins, move-outs, and anyone unit renovations or repairs.

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Office Manager, 06/2021 to 01/2024

Yur's Bar & Grill – Portland, OR

• Reconciling and building all daily lottery and bar tills using Microsoft Excel.

• Made & reconciled weekly deposits.

• Insuring all State and local licenses are current.

• Accounts Payable and Accounts Receivable.

Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.

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• Sorted, organized, and maintained office records accurately.

• Wrote monthly schedule for Front of House and Back of House.

• Updated OLCC price change sheet monthly.

Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.

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Residential Realtor, 05/2015 to 12/2024

Urban Pacific Real Estate – Portland, OR

Increased client satisfaction by providing exceptional customer service and addressing their specific needs in finding residential properties.

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Negotiated favorable contract terms for clients, resulting in successful transactions and positive outcomes for both buyers and sellers.

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Conducted thorough market analysis to determine accurate property values and recommended appropriate listing prices for sellers.

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Ensured timely completion of necessary paperwork, coordinating with various parties throughout transactions for seamless progress towards closing dates.

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Bartender, 03/2001 to 03/2020

Yur's Bar & Grill – Portland, OR

Increased customer satisfaction by providing excellent service and crafting high-quality cocktails in a fast paced environment.

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• Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift. Proactively addressed potential conflicts or disturbances among patrons, maintaining a safe atmosphere for all guests.

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Contributed to a positive work environment through effective teamwork and communication with colleagues.

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