PMP Project/Program Manager PMO Strategy

KATHRYN LOMAX, PMP, LSSGB

PROJECT / PROGRAM MANAGER PMO STRATEGY & OPERATIONS PROCESS IMPROVEMENT

Brandywine, MD 301-***-**** ********@*****.*** linkedin.com/in/msklo U.S. Citizen

PROFESSIONAL SUMMARY

PMP-certified Project/Program Manager and Senior Consultant with 15+ years of experience leading cross-functional business, operational, technology, and federal initiatives. Expertise in end-to-end project delivery, PMO operations, portfolio planning, executive reporting, risk and issue management, process improvement, communications planning, and stakeholder coordination. Known for creating structure in complex environments, improving workflows, and translating technical and operational information into clear updates that support leadership decisions.

CORE SKILLS

Project & Program Management PMO Strategy & Operations Enterprise Technology Programs Portfolio Management Project Planning & Execution Risk & Issue Management Executive Reporting Stakeholder Management Cross-Functional Leadership Process & Continual Improvement Communications Planning Change Management Governance Documentation KPI & Dashboard Reporting Agile Smartsheet Microsoft Project Power BI SharePoint Excel Microsoft 365

PROFESSIONAL EXPERIENCE

Project / Program Manager III (Contract via Collabera) — Amazon Arlington, VA 06/2026–Present

• Lead cross-functional fleet redeployment and electric-vehicle inspection/repair initiatives across a national service network, establishing schedules, workflows, ownership, priorities, and operational visibility in Smartsheet.

• Coordinate internal stakeholders and external service partners to manage dependencies, service-level risks, escalations, cost and safety thresholds, and corrective actions affecting fleet readiness.

• Translate operating and performance data into leadership updates on progress, risks, decisions, barriers, and next actions; identify AI-enabled automation opportunities to simplify repeatable workflows and reporting.

Project Manager / Senior Technical Writer — Eagle One Solutions — U.S. Coast Guard Program Office Arlington, VA 01/2025–11/2025

• Managed governance and delivery across 45+ interconnected IT modernization initiatives, coordinating technical and business stakeholders while maintaining priorities, schedules, resources, deliverables, dependencies, and a consolidated portfolio view.

• Maintained project documentation covering milestones, risks, issues, dependencies, decisions, changes, and corrective actions; facilitated working groups, status meetings, and formal reviews with government sponsors and technical managers.

• Standardized system playbooks, SOPs, dashboards, communications, and centralized records to improve consistency, onboarding, accountability, and executive visibility across the program office.

Project Manager — AWL Strategies — Administration for Children & Families (ACF) Remote / Arlington, VA 10/2024–01/2025

• Supported a federal PMO implementing an enterprise Zero Trust Architecture initiative, coordinating planning across requirements, risks, controls, dependencies, compliance activities, and organizational readiness.

• Developed communications plans and executive briefings that distilled technical impacts into clear priorities, decisions, and next steps for business and technical stakeholders.

• Maintained status reviews, decision logs, and action-item tracking to strengthen transparency, accountability, and on-time execution.

Project Manager — Sagittae Solutions — FDA Office of Financial Management Arlington, VA 10/2023–10/2024

• Managed concurrent FDA User Fee workstreams, maintaining project plans, schedules, milestones, and dependencies while identifying and resolving delivery barriers.

• Developed SOPs, controls documentation, and quality-controlled reference materials to standardize complex financial and compliance processes and support audit readiness.

• Coordinated cross-functional stakeholder inputs and prepared leadership reporting, maintaining accurate documentation and visibility into commitments, status, risks, and next actions.

Senior Consultant / Project Manager — R3 Government Solutions — FEMA Workforce Governance Branch Arlington, VA 11/2021–10/2023

• Directed concurrent workforce-governance and resource-planning initiatives, partnering with senior leadership to define scope, priorities, timelines, resource requirements, and performance expectations.

• Established PMO practices including stage-gate reviews, risk protocols, escalation paths, KPI frameworks, and executive reporting to improve delivery consistency and accountability.

• Applied risk mitigation, change management, and process-improvement practices that reduced project variance by 35% and accelerated issue resolution.

Project Manager — Staffing Etc. — New Jersey Contact Tracing Project Lanham, MD 01/2021–11/2021

• Led project management, compliance, schedules, communications, quality, training, and distributed operations for a 200+ person public-health program; developed dashboards supporting KPI, utilization, and budget oversight.

• Redesigned scheduling and operational workflows using Lean methods, reducing processing time by approximately 40%.

Project Manager — Strategy — Corrigo / KForce Allen, TX 09/2019–12/2020

• Managed a concurrent portfolio of 15 projects in an Agile technology product-delivery environment, coordinating requirements, cross-functional technical resources, timelines, risks, quality expectations, and projected budgets.

• Maintained portfolio reporting and governance visibility, escalated delivery barriers, and supported on-time, on-budget implementation through proactive mitigation.

Continuous Improvement Process Specialist — North Central Texas Council of Governments Arlington, TX 09/2018–05/2019

• Led value-stream mapping, As-Is/Future-State analysis, process workshops, and continuous-improvement initiatives; developed KPI dashboards supporting executive decisions across a multimillion-dollar modernization portfolio.

Senior Grants & Contracts Coordinator — North Central Texas Council of Governments Arlington, TX 02/2018–09/2018

• Coordinated government-funded transportation projects, monitoring budgets, expenditures, schedules, contract compliance, approvals, and reporting; resolved discrepancies and trained staff on requirements and workflows.

Senior Program Analyst — CALIBRE Systems — Washington Headquarters Services Alexandria, VA 10/2016–08/2017

• Served as assessable-unit lead for post-corrective-action implementation and evaluation; performed risk-based internal audits under FIAR guidance and tracked remediation to closure.

Senior Consultant — MorganFranklin Consulting McLean, VA 08/2015–10/2016

• Led and supported concurrent federal engagements involving project planning, audit response, process standardization, risk and compliance analysis, and SOP development for U.S. Navy, VA, and AmeriCorps VISTA clients.

• Ranked #1 firm-wide in billable utilization while delivering concurrent client engagements.

Senior Consultant — TeraThink Corporation Reston, VA 03/2013–08/2015

• Supported federal financial-management modernization, audit readiness, corrective actions, change management, and process improvement across DoD organizations.

• Reduced unliquidated obligations by approximately 40% for the Pentagon Force Protection Agency through targeted research, SOP updates, and process improvements.

Senior Federal Financial Analyst — Accenture Federal Services Washington, DC Metro 08/2011–03/2013

• Supported federal financial process documentation, internal controls, audit readiness, civilian pay, and reimbursable work order activities.

Financial Analyst — KForce Government Solutions Washington, DC Metro 06/2009–08/2011

• Supported federal financial operations, reconciliations, funding withdrawals, internal controls, and audit documentation.

MAC Advanced Specialist — Fannie Mae Washington, DC Metro 07/2008–06/2009

• Coordinated relocation activities, stakeholder communications, and operational logistics in a deadline-driven environment.

EDUCATION

M.S., Human Service Administration, Health Systems Delivery — University of Baltimore, 2015

B.S., Journalism & Mass Communications, Public Relations — North Carolina A&T State University, 2008

CERTIFICATIONS

Project Management Professional (PMP) — Project Management Institute, 2023

Lean Six Sigma Green Belt — 2018

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