Junior Data Entry Assistant CRM Excel

CURRICULUM VITAE

Junior Data Entry Assistant Data Administration CRM & Reporting

Kenya Remote

[Phone Number - 074*******] [Email Address – ************@*****.***] PROFESSIONAL SUMMARY

Detail-oriented professional with experience in data entry, CRM administration, customer records, reporting, order processing, and documentation within the pharmaceutical and healthcare sector. Experienced in maintaining accurate databases, updating records, preparing reports, checking data for discrepancies, and coordinating information across teams. Proficient in Microsoft Excel, Odoo/CRM systems, spreadsheets, and digital documentation. Reliable, organized, and comfortable working independently in a remote environment. CORE SKILLS

• Data Entry & Data Processing

• Microsoft Excel & Spreadsheets

• CRM & Database Management

• Data Cleaning & Validation

• Record Keeping & Documentation

• Report Preparation

• Order & Transaction Processing

• Data Accuracy & Quality Checks

• Internet Research

• Administrative Support

• Email Communication

• Time Management

PROFESSIONAL EXPERIENCE

Sales Operations & Customer Care Coordinator

Medserv Africa Ltd Kenya 2025 – Present

• Enter, update, and maintain customer, order, product, and sales data in CRM/Odoo systems and spreadsheets.

• Prepare and maintain daily, weekly, and monthly reports, consolidating information from multiple sources.

• Review records for missing information, inconsistencies, duplicates, and data-entry errors.

• Maintain customer interaction records, call planners, complaints logs, order tracking, and follow-up records.

• Reconcile sales and customer information across different reporting sources to improve data accuracy.

• Maintain master lists and standardized customer/product information to support consistent reporting.

• Coordinate with internal teams to verify missing or conflicting information before updating records.

• Organize and maintain digital documentation while meeting reporting deadlines and handling confidential information appropriately.

Caregiver Intern

Rapha Institute of Disability Care Studies Kenya

• Maintained accurate records and documented relevant observations and activities.

• Followed established procedures for recording and handling information.

• Communicated information clearly with supervisors and team members.

• Demonstrated strong attention to detail, organization, and responsibility. EDUCATION

Bachelor of Science in Biomedical Science and Technology

[University/Institution Name] Kenya

Graduated: November 2025

Relevant areas: data collection, documentation, research, report writing, information management, and analytical skills.

TECHNICAL SKILLS

Microsoft Office: Excel, Word, PowerPoint

CRM/Data: Odoo, CRM systems, customer databases, spreadsheets Reporting: Data reconciliation, tracking sheets, sales and customer reports Other: Internet research, digital documentation, file organization, email communication KEY STRENGTHS

• High attention to detail

• Accurate and organized

• Fast learner

• Strong written communication

• Able to work independently

• Deadline-oriented

• Reliable with repetitive data tasks

• Comfortable working remotely

REFERENCES

Available upon request.

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