Executive Assistant and Operations Finance Lead

Bennedicta Etim

Lagos, Nigeria +*** 706-***-**** ***********@*****.***

SUMMARY

Results-driven operations and finance professional with 10+ years of experience across real estate, hospitality, education, finance, administration, and executive support. Experienced in operations management, financial reporting, budgeting, internal controls, vendor management, executive coordination, compliance, team leadership, and process improvement. Strong analytical, organizational, communication, and problem-solving skills with the ability to work independently and effectively in remote and fast-paced environments. EDUCATION

University of Uyo

M.Sc. Accounting 2021

University of Uyo

PGD Business Administration 2014

EXPERIENCE

GENERAL MANAGER Apr 2025 – Present

Roxbury Leisure Homes Lagos

• Lead finance, administration, facilities, utilities, vendors, staff, customer relations, and daily business operations.

• Oversee budgeting, cash flow, revenue monitoring, expenditure control, reconciliations, and management reporting.

• Strengthen internal controls, approval processes, documentation, procurement, and financial accountability.

• Manage contractors, suppliers, infrastructure projects, operational risks, and service delivery.

• Develop reporting structures and KPI processes to improve staff accountability and operational performance. EXECUTIVE ASSISTANT / OPERATIONS Jan 2025 – Apr 2025 KENNE Limited Lagos

• Provided executive and operational support to senior management.

• Coordinated meetings, reports, presentations, minutes, action trackers, and confidential documentation.

• Managed executive correspondence, stakeholder communication, and follow-up on management decisions.

• Supported strategic planning, corporate administration, and executive decision-making. OPERATIONS MANAGER 2023 – 2024

Fistolas Limited Lagos

• Managed serviced-apartment operations, staff coordination, customer service, vendors, facilities, and maintenance.

• Developed SOPs and performance standards to improve service quality and accountability.

• Managed customer issues, vendor relationships, purchasing, operational costs, and management reporting. FINANCE & ADMINISTRATION LEAD 2014 – 2023

Dove International Schools Lagos

• Managed accounting, budgeting, cash flow, payroll, procurement, administration, and financial reporting.

• Conducted bank and account reconciliations and monitored income, expenditure, and supplier payments.

• Strengthened internal controls, approval procedures, documentation, and audit readiness.

• Supported recruitment, onboarding, employee records, vendor management, and institutional operations. HOSPITALITY OPERATIONS MANAGER 2012 – 2013

Food Affairs Limited Lagos

• Managed hospitality operations, customer service, staff supervision, procurement, inventory, vendors, and operational expenditure.

TECHNICAL SKILLS

Operations Management

Finance & Administration

Executive Support

Financial Reporting

Budgeting & Forecasting

Internal Controls

Compliance & Risk

Vendor & Procurement Management

KPI & Performance Management

Project Coordination

Process Improvement

Stakeholder Management

Customer Service

Team Leadership

Remote Collaboration

TECHNOLOGY

Zoho Books • QuickBooks • Microsoft Excel • Microsoft Office • Google Workspace • Google Sheets • Microsoft Teams • Zoom • NotchHR • Remita • Venco Administration • Venco Security • Opera PMS KEY STRENGTHS

Strategic & Operational Leadership Financial Discipline Problem Solving Analytical Thinking Communication Confidentiality Time Management Stakeholder Management Remote & Independent Work

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