MONICA L VARNELL
CONTACT
*********.*@*****.***
New Port Richey, FL
Bartender with 12+ years in the hospitality industry delivering exceptional customer service. I have a passion for crafting cocktails while creating unique & memorable guest experiences. I can quickly & efficiently adapt to a variety of environments and guest preferences in a high-volume setting.
EDUCATION
Aug. 2013- Dec. 2017
Middle TN State University-
Studied Leisure, Sport, and Tourism Studies
KEY SKILLS
Creative
Strives under pressure
Adaptable
Strong multitasker
Customer engagement
Team player
Detail oriented
EXPERIENCE
BARTENDER • OCT. 2025- SEPT 2026
PUB 52 • HUDSON, FL
oPrepared/served drinks & food quickly & efficiently as a solo bartender during high volume weekend shifts at a neighborhood dive bar.
oBuilt strong rapport with existing regulars as well as new patrons for repeat business.
oMaintained the order & safety of the bar by ensuring all patrons were 21+ and being aware of the crowd & cutting off rowdy or intoxicated customers.
oUtilized strong time management, cash handling, restocking, & cleaning skills throughout shifts to perform closing duties promptly.
CRAFT BARTENDER/ SERVER • NOV. 2024- MARCH 2025
PILOT HOUSE BAR & RESTAURANT • TARPON SPRINGS, FL
oPrepared and served craft cocktails to guests.
oMade personalized recommendations while taking food and beverage orders to elevate guest experience.
oCollaborated with bar staff to create seasonal and specialty cocktail menus.
BAR MANAGER/ CRAFT BARTENDER • DEC. 2018- OCT. 2024
CIGAR CAVE LOUNGE/ LIQUOR CAVE LLC • PALM HARBOR, FL
oBartender promoted to Bar Manager within two years.
oCreated custom craft cocktails as well as signature and special event cocktail menus to provide a memorable guest experience.
oUtilized POS sales reports to manage inventory ordering and payment for all bar, liquor store, and miscellaneous supplies.
oManaged, hired, trained, scheduled, and processed payroll for bar staff.
oCreated and managed social media platforms for advertising.
oDeveloped a regular customer following by having strong interpersonal relationship skills.
oKnowledgeable in all legal, safety, and food sanitation requirements to satisfy state inspections.
GUEST SERVICE REPRESENTATIVE/ NIGHT AUDITOR (3RD SHIFT MOD) •
JUNE 2014- JULY 2018
EMBASSY SUITES BY HILTON HOTEL AND CONFERENCE CENTER • MURFREESBORO, TN
o Certified Trainer for Guest Service Representatives.
o Handled and processed guest assistance files for comments and complaints.
o Experienced in corporate group event planning to ensure efficiency for hotel blocks and group reservations.
o Worked with sales and catering team to provide exceptional guest experience through communications.
CRAFT BARTENDER