Senior Human Resources Manager & Talent Leader

LAPORSHA COOPER

SENIOR HUMAN RESOURCES MANAGER

Milwaukee, WI 53223 ****************@*****.*** 262-***-**** PROFESSIONAL SUMMARY

HR leader with 10+ years progressing from recruiting to senior HR management across charter school, healthcare, staffing, and corporate environments. Skilled in full-cycle talent acquisition, payroll administration, employee relations, and compliance. Supported network growth from 63 to 145 employees and helped lead an operational school merger, building the KPIs and engagement initiatives that kept HR aligned with strategic goals throughout. CORE COMPETENCIES

Full-Cycle Recruitment • Payroll Administration • Benefits Administration & Broker Relations • Employee Relations & Investigations • Workers' Comp & Leave Management • HRIS Systems (Kronos) • Performance Management • Employment Law & Compliance

(FMLA/ADA) • Retention & Engagement Strategy • HR Metrics & Reporting PROFESSIONAL EXPERIENCE

Senior HR Manager Dr. Howard Fuller Collegiate Academy, Milwaukee, WIJul 2024 – Present

Represent HFCA at career fairs and build recruiting partnerships with local schools, universities, and community organizations to strengthen the talent pipeline.

Lead full-cycle recruitment — sourcing, screening, interviewing, and onboarding — while developing HR policies that keep the network compliant with labor law.

Updated and revised HR policies to strengthen compliance and support the network's growth.

Created KPIs that align HR outcomes with the network's strategic vision, giving leadership a clear line of sight into workforce performance.

Supported the network's growth from 63 to 145 employees, scaling HR processes, recruitment, and onboarding to keep pace with headcount.

Played a key role in the operational merger of schools within the network, aligning HR policies, staffing, and processes across the combined organization.

Own payroll administration end-to-end, ensuring accurate and timely pay across the staff population.

Serve as the primary liaison with insurance brokers on benefits administration, from plan renewals to employee enrollment support.

Deliver HR metrics reporting (turnover, time-to-fill, training effectiveness) to senior leadership to inform workforce decisions.

Built employee engagement initiatives that measurably increased staff retention.

Manage employee relations, conflict resolution, disciplinary action, and harassment/discrimination investigations, ensuring fair process for all parties.

Administer workers' compensation claims and employee leave management, coordinating with staff and providers through the full process.

Train managers on performance management and employee development best practices; oversee the performance review cycle and exit interview program to surface satisfaction trends.

Design and deliver leadership training focused on developing progressive leaders across the network.

Conduct new-hire orientation, HR compliance, safety, and HR systems training to keep staff onboarded, informed, and up to date.

Advise managers on FMLA, ADA, and other employment law compliance requirements; partner with Finance on HR budget planning. Talent Acquisition Specialist (Contract) LHH Staffing — Arandell Corporation, Menomonee Falls, WIJan 2024 – Jul 2024

Partnered with hiring managers to define staffing needs and built job descriptions and interview guides for each opening.

Sourced and assessed candidates across LinkedIn and professional networks, building a qualified pipeline for every role.

Organized and represented the company at job fairs and recruitment events; partnered with Community Outreach Programs to connect program members to job opportunities and training. HR Generalist Granite Hills Hospital, Milwaukee, WIOct 2023 – Jan 2024

Recruited, interviewed, and hired qualified candidates in partnership with department managers.

Tracked compliance with mandatory training, licensure, and certification requirements, including safety and anti-harassment training.

Trained and scheduled staff for CPI and CPR certification, keeping the hospital's coverage current across departments.

Conducted background checks and eligibility verifications; supported disciplinary meetings, terminations, and investigations while maintaining compliance with federal, state, and local employment law. HR Generalist Bridge Tower Homes, Dallas, TXOct 2021 – Oct 2023

Managed day-to-day HR operations across a multi-state property portfolio spanning Texas, Florida, Tennessee, Alabama, and Georgia.

Led recruitment and compliance efforts across all five states, ensuring hiring practices and employment policies met each state's labor law requirements.

Owned employee engagement and employee relations for the portfolio, addressing concerns, resolving conflicts, and building initiatives that supported a positive multi-site culture.

Conducted compliance training for staff across the multi-state portfolio to keep policies and practices current with each state's requirements.

Built and maintained job descriptions for open positions, ensuring requirements and qualifications reflected current role needs.

Ran bi-monthly payroll for 80 employees, reviewing timesheets and computing pay in accordance with FLSA.

Led onboarding end-to-end — scheduling, systems set-up, database updates, and document verification — and designed the new-hire orientation experience.

Audited employee records, PTO, and leave balances; prepared performance evaluation reports and daily/weekly/monthly KPI reports for leadership.

Partnered with the CEO on staffing and recruitment strategy while ensuring labor law compliance across the organization. HR Assistant Aerotek Temporary, Dallas, TXJul 2020 – Oct 2021

Supported full-cycle recruitment — identifying candidates, scheduling interviews, and leading orientation and onboarding, including background checks through HireRight.

Served as the point of contact for internal and external HR inquiries, and liaised with benefits vendors and administrators on employee coverage.

Processed payroll and resolved payroll errors in Kronos; audited hours, vacation, and attendance for a 175-employee population, maintaining a weekly absenteeism report.

Conducted drug screens, I-9 verification, and background checks; maintained employee records and coordinated HR events and recognition (birthdays, anniversaries, holidays).

HR Coordinator Bison Workforce Solutions, Milwaukee, WISep 2017 – Mar 2020

Collaborated with client hiring managers and plant leaders to understand staffing needs and align sourcing plans to each search.

Built recruitment marketing and sourcing plans targeted to manufacturing talent pools, identifying the candidate channels best aligned to each search.

Sourced manufacturing and production candidates through resume databases, search engines, and networking sites using Boolean search strategy, supplemented by referral generation from industry networks.

Ran mobile and email recruitment campaigns to engage talent communities and keep candidates warm throughout the pipeline.

Coached candidates on interview logistics, expectations, and professional presentation, and maintained consistent communication to keep a strong slate engaged through offer.

Represented Bison at career fairs and built recruiting partnerships to strengthen the manufacturing candidate pipeline. Recruiter Cielo Talent, Milwaukee, WIJul 2015 – Sep 2017

Partnered with client hiring managers and plant leadership to define technical and shift requirements for open manufacturing roles.

Recruited for manufacturing and production clients, screening ATS applicants against technical and shift requirements and advancing qualified candidates through the hiring process.

Built sourcing and recruitment marketing plans targeted to manufacturing talent pools, using Boolean search across resume databases and industry-specific job boards.

Generated and pursued referrals from manufacturing business networks to keep candidate pipelines full for high-volume production roles.

Ran mobile and email recruitment campaigns through Cielo's proprietary platform to engage manufacturing talent communities. Recruiter ManpowerGroup, Milwaukee, WINov 2013 – Aug 2015

Collaborated with client leaders and hiring managers to understand assignment requirements and match qualified associates to open work orders.

Interviewed and tested applicants against client qualifications to fill work orders across a range of assignments.

Sourced candidates across job boards and managed a pipeline to ensure required skill sets were readily available for client needs.

Fielded a high volume of candidate and client calls daily, extending job offers and troubleshooting placement issues as they arose.

Represented ManpowerGroup at career fairs and built employer partnerships to keep client work orders filled with qualified associates. EDUCATION & CERTIFICATIONS

Human Resources Certificate — University of Phoenix, Phoenix, AZ (2021 – 2023) Bachelor of Business Administration — University of Phoenix, Online Campus (2018 – 2023)

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