Entry-Level Medical Coding & Healthcare Administration

VANESSA JOHNSON

ENTRY-LEVEL MEDICAL CODING HEALTHCARE ADMINISTRATION

Gold Bar, WA 98251 425-***-**** *****.**********@*****.***

PROFESSIONAL SUMMARY

Healthcare administrative professional transitioning into medical coding after completing MedCerts medical coding coursework. Experience includes patient scheduling and registration, insurance verification, accurate documentation, high-volume coordination, and customer service. Currently studying for the AAPC Certified Professional Coder (CPC) exam and seeking an entry-level medical coding, billing, revenue cycle, patient access, or related healthcare role.

MEDICAL CODING & HEALTHCARE SKILLS

• ICD-10-CM code lookup

• CPT code lookup

• HCPCS Level II code lookup

• Medical terminology

• Patient registration & scheduling

• Insurance verification

• Accurate data entry & documentation

• Healthcare customer service

EDUCATION & MEDICAL CODING TRAINING

Medical Coding Program MedCerts March 2026 - June 2026

• Completed medical coding coursework; currently studying to take the AAPC CPC certification exam.

• Training included ICD-10-CM, CPT, HCPCS Level II, medical terminology, and coding-related concepts.

High School Diploma Marysville Pilchuck High School - Marysville, WA

HEALTHCARE EXPERIENCE

Patient Service Representative Providence Medical - Monroe, WA June 2025 - March 2026

• Scheduled patients for imaging services and coordinated appointment details.

• Registered patients and completed check-in for imaging appointments.

• Verified and confirmed insurance information for scheduled appointments.

• Maintained accurate patient information and documentation while supporting a healthcare setting.

ADDITIONAL PROFESSIONAL EXPERIENCE

Service Dispatcher MacDonald-Miller Facility Solutions - Redmond, WA August 2022 - June 2024

• Managed open calls, reports, work-in-progress items, and scheduling for 18 technicians.

• Coordinated customer availability with technician schedules and maintained accurate service documentation.

• Prioritized workload and organized service calls to support efficient daily operations.

Lead Service Dispatcher Lifetime Heating and Air Conditioning - Snohomish, WA May 2022 - August 2022

• Managed service, plumbing, and duct-vac schedules and coordinated customer return visits.

• Ordered parts, prepared customer quotes, processed warranties, and supported efficient routing.

Lead Service Dispatcher / Administrative Assistant / Permit Coordinator / Parts Coordinator Washington Energy Services - Lynnwood, WA January 2014 - September 2021

• Led dispatching and training activities while coordinating service technicians and managers.

• Performed administrative support across departments, maintained records, and communicated with customers.

• Applied for HVAC and electrical permits, submitted required documentation, and coordinated inspections.

• Ordered and tracked parts and warranties and maintained accurate inventory and service reports.

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