Administrative Operations & Financial Management
Resume:
Alison M. Puszczewicz, MSOP
Clinton Township, MI 48038 586-***-****
**********@*****.***
Results-driven professional with expertise in administrative operations, financial management, education, and healthcare. Skilled at overseeing strategic planning, staff training, student engagement, and process improvement. Seeking a role that leverages my experience in operations, education, and leadership to drive efficiency and growth within an organization.
Core Competencies
Operations & Administration: Strategic Planning, Financial Management, Data Entry & Record Management, Reporting
Healthcare & Patient Services: Prosthetics & Orthotics, Patient Care, Billing & Documentation, Treatment Planning
Education & Training: Curriculum Development, Student Advising, Training & Development, Inclusive Learning Environments
Program & Process Management: Staff Hiring & Supervision, Program Development, Community Engagement, Regulatory Compliance
Work Experience
Family Management Clinton Township, MI January 2010 – Present
Full-Time Caregiver
Demonstrated strong organizational, financial, and administrative skills while managing all aspects of a busy household. Applied strategic planning, adaptability, and clear communication to balance multiple priorities and maintain an efficient, supportive environment.
Coordinated scheduling, logistics, and daily operations to ensure consistency and structure.
Managed household budgeting, purchasing, and vendor payments to maintain financial stability.
Oversaw academic, extracurricular, and healthcare planning, demonstrating effective project management and communication.
Applied problem-solving and multitasking skills to meet evolving family and operational needs.
Wm. G. Boales Associates Madison Heights, MI March 2015 – June 2023
Executive Assistant
Promoted in 2009 to provide direct executive-level support to senior leadership and the board through proactive planning, communication, and organizational oversight. Highly effective in strategic planning and transparent communication during the pandemic to sustain a safe and successful work environment. Managed financial operations, including accounts payable, accounts receivable, vendor payments, operating expenses, and financial planning through the company’s planned dissolution.
Supported employees during organizational transition by providing open communication, job-search resources, references, and networking opportunities.
Directed the closure of the business within projected timelines and without encountering operational constraints.
Maintained open communication with stakeholders, including employees, customers, vendors, and clients, to provide updates and address concerns.
Prepared and reviewed high-level correspondence, reports, and financial documentation for accuracy and clarity.
Served as liaison between executives, staff, clients, and vendors to facilitate communication and resolve issues effectively.
Supported strategic planning, project execution, and process improvement initiatives across multiple departments.
Administrative Assistant
Provided administrative and operational support across departments, contributing to efficient workflow, organized documentation, and consistent communication with internal and external stakeholders.
Supported financial tracking, vendor coordination, and expense reporting to assist management with budgeting and planning.
Assisted with meeting preparation, correspondence, and project coordination to maintain daily operational efficiency.
Ensured accurate record management and timely response to internal requests, improving administrative processes and organization.
Michigan Orthopedic Services Eastpointe, MI June 2008 – September 2009
Orthotics/Prosthetics Resident
Daily patient appointments centered around evaluation for an assistive device based on their diagnosis. Devising a plan of care to give patients the most effective assistive outcome. Determining the appropriate device, supplying or building said device, and fitting the patient. Follow-up care as needed.
Evaluated patients for assistive devices based on their diagnoses and developed personalized plans of care.
Designed, fabricated, and fitted orthotic and prosthetic devices, including AFOs, KAFOs, and prosthetic limbs.
Conducted follow-up care and adjusted devices as needed.
Managed documentation and billing for treatments and medical devices.
Rehabilitation Institute of Michigan Detroit, MI October 2003 -November 2007
Athletic Trainer
Work in conjunction with physical therapists to evaluate, plan, and treat patients. Maintaining equipment in the gym. Coordinating with other staff to implement treatment plans and patient care.
Collaborated with physical therapists to evaluate, plan, and execute patient treatment programs.
Led patients through therapeutic exercises and assisted in stretching/mobilization.
Maintained gym and modality equipment, ensuring operational efficiency.
Developed newsletters and proposals for new programs to enhance patient care and community outreach.
Grosse Pointe Public Schools Grosse Pointe, MI June 1999 - August 2003
Director of Kids Club/ Camp-O- Fun
Oversee all elements of Camp-O-Fun and Kids Club. Devise a working program structure for both in- school/summer activity programs. Create monthly parent newsletters for both programs. Staff screening and hiring. Coordinate activities with outside vendors.
Designed and implemented structured activity programs for both school-year and summer sessions.
Managed hiring, staff training, and scheduling to ensure effective program execution.
Developed and distributed monthly parent newsletters to communicate program updates.
Secured additional funding through grant proposals and maintained accurate billing records.
Established open communication with staff and parents to address concerns and enhance program participation.
Education
Master of Science,
Orthotics and Prosthetics
Eastern Michigan University, 2008
Bachelor of General Studies,
Exercise Science
Oakland University, 2001
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