office manager

Nicolette Mueller

Washington, PA ***** +1-724-***-**** ********@***.***

Authorized to work in the US for any employer

Work experience

Office Manager

McMurray Family Dental McMurray, PA

June 2019 to Present

Coordinate schedules.

Manage a team of up to 10 employees.

Ensure compliance among CE credits and OSHA standards for the office. Timely filing of insurance claims.

Manage office A/R.

Education

Medical Lab Assistant (Certificate)

CCAC West Mifflin, PA

High school diploma or GED

Peters Twp High School McMurray, PA

August 2005 to June 2009

Skills

Office supply management Customer communication Team development Patient care Dental care patient counseling Banking Constant Contact ICD coding Active listening Electronic health records (EHR) management Home & community care experience Greeting customers Training & development Office equipment routine maintenance Delegation Management Talent management Providing product information Communication skills Clerical experience Developing in-person training programs Filing Scanning Phone answering Microsoft Excel EMR Systems Computer operation English Zoom Time management Experience with individuals with cognitive disabilities Administrative experience within retail industry Front desk Organizational skills Microsoft Teams Hospital experience Multitasking General management Microsoft Outlook Appointment scheduling Team management Office experience Invoice processing Technical Proficiency Geriatrics Retail management Patient interaction Computer literacy Working with children Typing Conflict management Insurance verification Medical Scheduling Dental treatment planning Data Entry Utilization management Dental office experience Computer skills Writing skills Mail processing File organization CPT coding Photocopying Bookkeeping Developing onboarding programs Accounts Payable Cash register Phone etiquette Tutoring Medical Records Dental clinic Dental receptionist Administrative experience within healthcare Microsoft PowerPoint Administrative experience - Administrative experience (6-10 years) Leadership development programs Customer inquiry handling Order assistance Recruitment and selection Spreadsheet charts Microsoft Office Office management Attention to detail Healthcare practice team management Patient service Social media management Working with geriatric patients Employee relations Dental terminology Calendar management Customer service Math Microsoft Outlook Calendar Fiscal management Faxing Laboratory Experience Medical office experience Supervising experience Confidential information handling Leadership IT Practice management Grocery store Payroll management Copy machines Correspondence management Administrative tasks ICD-10 Fax machines Windows Teamwork Team leadership Financial management Customer complaint resolution Meeting scheduling Microsoft Word

Languages

English

Certifications and licenses

Driver's License