Detail-Oriented Customer Service & Captioning Specialist

Crystal Faith Morgan

Smiths Station, AL

334-***-**** ️ ****************@*****.***

PROFESSIONAL SUMMARY

Dependable and detail-oriented professional with over 10 years of experience in food service, retail management, customer service, warehouse operations, and real-time captioning. Recognized for strong communication, accuracy, and reliability in fast-paced environments. A quick learner with excellent organizational skills who works well independently and as part of a team.

CORE SKILLS

●Customer Service

●Team Leadership

●Food Preparation & Food Safety

●Cash Handling

●Warehouse Operations

●Packing & Shipping

●Order Fulfillment

●Real-Time Captioning

●Fast & Accurate Typing

●Inventory & Merchandising

●Time Management

●Attention to Detail

●Communication

●Dependability

PROFESSIONAL EXPERIENCE

Muscogee County School District Cafeteria Worker

July 2025 – Present

●Prepare and serve meals for students in a fast-paced school cafeteria.

●Follow food safety and sanitation procedures.

●Maintain a clean, organized, and safe work environment.

●Work collaboratively with staff to ensure efficient meal service.

MV Sports Packer

August 2024 – March 2025

●Sorted merchandise for shipment with accuracy.

●Packed products according to company standards.

●Prepared customer orders for shipping.

●Met daily production goals while maintaining quality.

Hamilton Relay Captionist

June 2021 – October 2022

●Provided real-time captioning for individuals who are deaf or hard of hearing.

●Transcribed spoken conversations accurately and efficiently.

●Maintained confidentiality while handling sensitive communications.

●Demonstrated exceptional listening, typing, and multitasking abilities.

Circle K Assistant Manager

April 2015 – February 2020

●Assisted with daily store operations and team supervision.

●Delivered excellent customer service and resolved customer concerns.

●Managed cash handling, register balancing, and daily deposits.

●Completed store paperwork and operational reports.

●Assisted with inventory, merchandising, and employee training.

EDUCATION

Opelika High School

High School Diploma 2005

Contact this candidate