Restaurant Operations & General Management Leader

Greg Carmichael

**** ********* ***. ***. ****- Memphis, TN 38104

Cell: 901-***-****

e-mail: *******.**********@*****.***

Objective: To effectively manage people while providing a great environment where guests and the business profit

Work Experience

10/22 to present Carlisle Corporation Restaurant Group

Operations Manager- In charge of Restaurant Operations for start up company in Downtown Memphis,

Amelia Gene’s, Fancy’s Fish House.

10/21 to 10/22 Firebirds Wood Fired Grill

Managing Partner

: Received a job offer to assist in a turnaround situation and accepted the opportunity

: Sales volume over $5,000,000 in 2021 and will do $6,000,000 in 2022

3/2020 to 10/2021 Flight Restaurant Group / Southern Social Restaurant

General Manager- Managing Partner

: Controlling a high-volume restaurant in fine dining atmosphere.

: Hiring, training, scheduling, and developing a staff of 100 employees.

: Operating to increase our on-line presence of 4.9-star rating with Open Table

through world- class food, service and ambiance while maintaining labor,

liquor and food costs and creating an environment you would be comfortable allowing your family to work in.

2/2012-2/2020 Firebirds Wood Fired Grill

Regional Manager- General Manager

: Operating and Controlling high volume restaurants

: During visits educating staff and managers with seminars and workshops

. : Ensuring that operations standards are being followed

: Making certain financial obligations are being met according to plan or budget

: Assisting in supporting several New Restaurant Openings

2/2009-1/2012 General Manager

6/2003-10/2006 : Opened New Restaurant responsible for Hiring & Training Employees

: Responsible for Marketing, Sales Growth and Execution

: Awarded General Manager of the Year Honors 2012

: Operated High Volume Unit $4 million + in sales

: Inspired and taught and supported 110 employees with extremely low turnover

: Reported Best Shoppers Scores in the company

11/2006-1/2009 Joe’s Crab Shack

Regional Manager

: Controlled the Operations of 7 restaurants in the Mid-south & Midwest

: Responsible for the financial performance and cost centers

: Opened restaurants and maintained steady sales growth

: Responsible for orientation and training managers in the region

06/1997-5/2003 General Manager

: Senior General Manager that conducted weekly operations call with other GM’s

: Maintained steady sales growth with strong execution and local marketing

: Received an award for Highest Year over Year sales in both Food & Retail

: Hired, trained and scheduled all employees and managers for the region

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