Customer Service & Warehouse Operations Leader
Resume:
Odessa tX
**************@*****.***
Cody Scoggins
SKILLS
Can do 75+wpm, Can work with Microsoft word, power point, excel, docs, spreadsheet, Great customers service skills, Organized, Team player. Quick to action. Have leadership qualities
EXPERIENCE
Amazon
Current employment
11/14/2023-02/01/2026
Stow - 11/14/2023-1/12/2024
Pack- 1/12/2024 - 1/22/2025
ICQA-AFM- 1/22/2025 - 02/01/2026
Sagility
customer service representative June 10 2021 - Feb 15 2022
real time specialist
Feb 16 2022 to March 2023
Customer service representative March 2023 to Present
Hotel Baymont-
Front desk
December 24 2020
Front desk manager. 1/25/2021
Mucky Duck-
Sou chef
August 2018- september 2020
Made customers orders as they came in.
Kept track of money coming in and out of the restaurant. Placed the orders for the restaurant stock away and kept inventory.
Wow- Wide open west, Colorado Springs — Advanced Customer Advocate
November 2015 - October 2017
●Took calls for customer that needed technical support for television, phone, and internet.
●Handled billing inquiry for customers services and took payments.
●Sent technicians out to the field if the services could not be fixed over the phone
●Helped out with creation of search documents for issues that took place with customer services
Alorica, Colorado Springs — Customer Support
March 2014 - October 2015
●Took calls for customers that needed services and support for Verizon Cell Service
●Processed payments and handled (AOL) Assumption of Liability.
EDUCATION
American Training Insitute, Dallas, TX — Massage Therapy
February 2009- October 2009, Dallas, TX
Went to nine modules for massage therapy.
Anatomy and physiology- 2 modules
Pathology -1 module
Kinesiology- 1 module
Clinical-2 modules
Therapeutic-1 module
Business-1 module
AWARDS
Graduated top 5 of my class, G.P.A 3.6
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