Customer Service & Data Entry Specialist
Resume:
TIBEBE ABERE
******.*****@*****.*** www.linkedin.com/in/tibebe-abere-14662323
Customer Service & Data Entry Specialist
Professional Experience
Customer Service Representative / Data Entry Specialist Colaberry Inc. Plano, TX Jan 2022 – Present
● Provide customer support via phone and email, resolving inquiries professionally and efficiently.
● Accurately enter, update, and maintain customer records in database systems.
● Process forms, applications, and documentation with strong attention to detail.
● Verify data for accuracy and reduce errors through quality checks. Customer Service & Administrative Support Specialist Cottonwood Financial Irving, TX Jun 2019 – Jan 2022
● Assisted customers with account inquiries and service requests.
● Entered and verified large volumes of data accurately and efficiently.
● Maintained organized electronic and paper records.
● Responded to phone calls and emails in a professional manner.
● Supported daily office operations and reporting tasks. Education
Bachelor’s Degree
University of Colorado, Denver
Skills
● Customer Service & Client Support
● Data Entry & Database Management
● Microsoft Office (Excel, Word, Outlook)
● CRM Systems
● Strong Communication Skills
● Attention to Detail
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