Fleet Program & Warehouse Logistics Manager

AARON JOOS

Shakopee, MN *****

612-***-**** - *.*.****@*****.***

Professional Summary

Fleet Program Manager focused on keeping vehicles, routes, and daily transportation activity moving across complex logistics networks. Brings strength in routing, planning, and vendor coordination to support 98%+ on-time delivery, improving cost per package, and maintains reliable service levels. Background across supply chain, fleet asset, and logistics leadership roles supports practical execution, inventory accuracy, and clear communication with operations teams. Accomplishments

• Supervised team of 100+ staff members.

• Used Asana to manage large scale projects providing benchmarks and checkpoints.

• Resolved product issue through consumer testing. Achieved 99.97% ontime completions of the largest technology deployment in Amazon Middle Mile by introducing Smart Sheets for Field installation tasks.

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Skills

Program & Stakeholder Leadership: Project management,

,

Stakeholder

communication Cross-functional collaboration, Operations planning, Continuous improvement

Operations Leadership: Leadership & team development, Training Supply Chain & Logistics: Data analysis

Process & Systems Optimization:

,

Inventory & operations management (SAP/ERP)

SOP development, Risk management

Supply Chain Planning: Capacity planning, Demand forecasting Supply Chain Technology: Warehouse management systems, Route optimization, Transportation management systems, ERP implementation Experience

06/2025 to 07/2026 Field Application Engineer

Merlin Solar Technologies

Cultivated client relationships to develop and deliver customized solutions, enhancing customer satisfaction.

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Managed multiple customer orders to ensure timely project completion, achieving a 99% success rate in meeting project timelines.

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Facilitated collaboration with cross-functional teams to design tailored solutions aligned with client specifications.

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Conducted training sessions and product demonstrations, enabling clients to maximize benefits of solar technology.

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Developed and implemented standardized installation procedures to enhance consistency in transportation and microgrid deployment projects, resulting in a 30% decrease in installation errors.

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Executed proactive field assessments to ensure compliance with company and industry standards, reducing safety and quality issues.

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11/2021 to 02/2025 Program Manager I – MMFM / Campaigns Amazon.com, Inc.

Developed detailed project plans to align stakeholders and drive timely completion of 95% of strategic initiatives while proactively addressing project risks.

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Developed and implemented strategic initiatives to optimize operational efficiency and improve service quality.

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Achieved 99% operational accuracy by meticulously reviewing installation operations documentation and conducting daily compliance audits to uphold process integrity.

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Facilitated stakeholder engagement to align project goals with business objectives and improve collaboration.

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Built detailed project plans to coordinate timelines, dependencies, and stakeholder expectations.

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Documented operating procedures to standardize recurring campaign activities and handoffs.

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Supported capacity planning by coordinating resource needs with upcoming project demands.

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Maintained organized records in Asana and Smartsheets for campaign activities, decisions, and follow-up actions.

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Standardized integration procedures for telematics hardware to improve consistency across fleet installations.

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Partnered with manufacturers and internal teams to resolve installation constraints and protect factory wiring.

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Created a vehicle specific change management process to roll up to the network change management team for communication to the network.

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09/2019 to 11/2021 Fleet Asset Specialist

Amazon.com, Inc.

Standardized technology integration methods for ELD and driver camera systems across fleet, enhancing operational consistency and reliability.

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Analyzed operational trends and implemented technology-driven process improvements to reduce fleet idling hours by 20%, promoting safer and more efficient fleet management practices.

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Eliminated factory harness modifications on 95% of vehicle installations as measured by installation quality audits by partnering with harness manufacturers to design plug-and-play integration solutions that preserved factory wiring and diagnostic capabilities.

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Conducted root cause analyses and implemented corrective actions to decrease recurring technology-related incidents by 35%, ensuring compliance with regulatory requirements.

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Terminal tractor SME responsible for the uptime of 2500 electric and diesel terminal tractors.

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Responsible for Complete life cycle of terminal tractors for Purchasing to End of Life off boarding and sale of depreciated assets.

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07/2015 to 07/2019 Logistics Team Leader

Amazon.com, Inc.

Generated over $1.4 million in transportation cost savings as measured by logistics spend by developing and implementing 100 optimized route books that improved truckload capacity utilization and routing efficiency.

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Improved final-mile delivery efficiency by 25% as measured by route performance and on-time delivery metrics by leading capacity and demand planning for truckload and box truck operations while optimizing delivery routes.

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Streamlined communication between supply chain and relay sort centers, reducing issue resolution times by 30% as primary liaison and enhancing cross-functional collaboration across logistics operations.

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Conducted in-depth data analysis to identify savings opportunities, reducing operational waste by 20% and eliminating unnecessary transportation expenses.

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Led cross-functional collaboration to launch first Gen 2 Amazon Robotics Warehouse on schedule, coordinating key stakeholders and ensuring operational excellence across supply chain and logistics teams.

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• Managed 25 Power units and drivers across 3 locations. 06/2015 to 07/2015 Inside Sales/Dispatcher

Airgas

Improved order processing accuracy to 99.8% as measured by fulfillment and quality audits by performing accurate data entry, maintaining customer records, and delivering responsive customer support.

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Boosted customer satisfaction by 18% through effective management of fulfillment operations and proactive resolution of concerns, ensuring timely support.

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Enhanced inventory accuracy by 25% through diligent maintenance of daily records and accurate bin location data within SAP, supporting operational reliability.

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Improved production and delivery schedule adherence by 20% by leading scheduling and planning activities that optimized resource allocation and streamlined workflows.

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06/2014 to 11/2014 Lead Scheduler & Planner / Asset Manager McKay Transcold

Coordinated unloading and distribution of products from 72 refrigerated rail cars, facilitating efficient transfer of 288 truck loads of freight

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Maintained communication with customers across various platforms to ensure timely deliveries and pickups

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Collaborated with partner docks to optimize shipment timings and preloading of trailers for streamlined operations

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Scheduled unloading activities for refrigerated rail cars and aligned dock availability with shipment flow.

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Tracked asset availability and adjusted scheduling priorities to match changing operational needs.

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08/2008 to 05/2014 Manager of Logistics and Supply Chain Operations Maximum Graphics

Developed and maintained inventory management and fulfillment system using Pro-MAIL, increasing inventory accuracy to 99% as measured by inventory audits and streamlining stock control and order processing.

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Reduced fulfillment cycle time by 25% as measured by order processing metrics by implementing lean fulfillment strategies and driving continuous process improvements across warehouse operations.

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Managed shipping and receiving operations, achieving 98% on-time shipping performance through process enhancements.

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Conducted job cost analyses and optimized operational expenses, driving a 18% increase in company profitability as evidenced by job-level P&L performance while collaborating with sales team to onboard new clients and expand service offerings.

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Designed and led an in-house forklift safety training program, resulting in zero forklift-related accidents over two years and reinforcing compliance and safe operating practices.

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Coordinated daily warehouse activity across receiving, storage, and dispatch teams to keep work flowing smoothly.

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Built scheduling plans for warehouse labor and shipment volume to balance workload during busy periods.

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Monitored inbound materials and outbound shipments to keep customer orders moving on schedule.

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11/2006 to 05/2008 Shipping and Receiving Coordinator Conagra Foods – Shakopee, MN

Verified incoming materials against purchase orders, packing slips, and product labels to support inventory accuracy.

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Scheduled dock appointments and prioritized load flow to keep receiving and shipping activities on track.

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Prepared shipping documents and receiving logs for timely handoff to internal departments and carriers.

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Coordinated product movement between storage areas and loading docks to keep orders moving efficiently.

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Maintained shipment records and inventory updates to support clear tracking of materials throughout the facility.

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Communicated with drivers and vendors to resolve routine delivery issues and confirm arrival details.

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Reviewed recurring shipping issues and suggested practical workflow adjustments to improve daily coordination.

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Updated warehouse systems with shipment status changes to keep teams aligned on inventory movement.

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10/2000 to 11/2006 Logistics Supervisor

Office Max – Burnsville, MN

Supervised daily store activities, balancing inbound receipts, order fulfillment, and shipment preparation.

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Coordinated inventory tracking processes to keep stock records aligned with physical counts and transfers.

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Led shift priorities by assigning work, monitoring progress, and resolving routine operational bottlenecks.

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Developed standard procedures for receiving, labeling, and storing merchandise to support consistent handling.

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Monitored loading and unloading activities to support safe handling and timely shipment movement.

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Helped maintain orderly storage areas by organizing stock locations and clearing congested work zones.

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Education

09/2000 General Studies

Shakopee Senior High - Shakopee, MN

• Currently completing courses in computer science, robotics, and statistics

• Completed Cisco Network academies program

Projects

Amazon - Netradyne Implementation - Developed and executed an installation plan for a new driver camera system without creating friction for the operations teams or load rejections for third party drivers, without impacting vehicle service. This was created by optimizing routing of install teams, proactive communications, and simplified installations utilizing a customer wiring harness and OEM specific templates to standardize install location of camera systems on 12,000 Vehicles in 180 days across 235 unique locations.

Amazon - Terminal Tractor deployments - Created the deployment and end of life strategy for the terminal tractor fleet.

Amazon - Halo - First article, Pilot and Deployment. Defined install SOP, standardized OEM specific installation process and rolled out a retrofit installation plan for the deployed AFP fleet to increase tire life span and fuel economy of the class 8 fleet. Amazon - Box trucks Merlin Solar Panel - First article, Pilot and Deployment. Created an installation plan for solar panels on deployed fleet to reduce battery expense by 5 Million dollars annually.

Maximum Graphics- Warehouse Modernization - Creating an inventory system from scratch. Built the fulfillment systems for a printing company with inventory going from pen and paper to an actual fulfillment system allowing for website integration and customer online ordering.

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