Dependable Hospitality and Customer Service Professional

Victor Coleman

Dependable

Jackson, MS +1-769-***-**** *******@*****.***

Professional Summary

Detail-oriented hospitality professional with 4 years of experience in customer service, warehouse, houseman and food preparation. Skilled in maintaining cleanliness, managing inventory, and providing excellent guest services. Proficient in Microsoft Excel and computer skills. Possesses a high school diploma. Authorized to work in the US for any employer

Work Experience

UPS Package Handler

UPS Jackson, MS

September 2025 to Present

Loading packages

UPS Package Handler

Breakfast Attendant

Holiday Inn Express and Suites Jackson, MS

May 2023 to January 2025

Monday’s and Tuesday’s morning for 4am till 9am is to Ensureguestsareprovided with the highest quality product andserviceatall times. Solve guest issues with professionalism and always maintain hospitable... Houseman/Maintenance

Extended Studio Hotel Jackson, MS

September 2015 to July 2022

Assist the housekeeping department in maintaining cleanliness and order in common areas, ensuring a pleasant environment for guests

• Repair and replace malfunctioned units and furniture promptly and efficiently, minimizing any disruptions to guest’s comfort

• Respond to guest’s requests and inquiries promptly and with a joyful attitude, ensuring their needs are met and exceeded

• Coordinate with other personnel to address concerns and provide guests with the necessary assistance

• Maintain a positive and friendly attitude, ensuring a joyful experience for all guests Cahier/Customer Service

Circle K-Jackson MS

December 2011 to March 2014

• Present, promote and sell products/services using solid arguments to existing and prospective customers.

• Perform cost-benefit and needs analysis of existing/potential customers to meet their needs.

• Establish, develop and maintain positive business and customer relationships. Education

High school diploma

Provine High School Jackson, MS

August 2000 to May 2004

Skills

Guest services Warehouse experience Hotel bathroom cleaning Teamwork Residential cleaning Commercial facility sanitation experience Hotel linen replacement Dishwashing Computer operation Typing Guest relations Communication skills Industrial equipment Restroom cleaning Custodial experience Computer skills Hotel bed making Sanitation Safety equipment Floor cleaning Loading Windows Removing debris Organizational skills Carpet cleaning Packaging Security Event breakdown Food safety Dusting Janitorial experience

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