Bilingual HR Generalist - Multi-State Construction

ALEJANDRA CARMONA

Whittier, CA 562-***-**** ************.**@*****.***

PROFESSIONAL SUMMARY

Bilingual Human Resources Generalist with 3+ years of progressive HR experience supporting multi-state construction operations. Experienced in employee relations, payroll administration, recruiting and onboarding, leaves of absence, workers' compensation, benefits administration, disciplinary actions, separations, HR compliance, audits, and policy development. Trusted partner to company leadership, field management, employees, payroll providers, insurance representatives, benefit administrators, and legal counsel. CORE COMPETENCIES

Employee Relations ADA Accommodation Process HR / Payroll Audits Multi-State HR Compliance Workers' Compensation Personnel Records Payroll Administration Benefits & 401(k) Administration Safety & Training Coordination Wage & Hour Compliance Discipline & Investigations Microsoft Excel / Office Recruiting & Onboarding Terminations & Layoffs QuickBooks FMLA / CFRA HR Policies & Handbooks Bilingual English / Spanish PROFESSIONAL EXPERIENCE

LINE WORKS CONSTRUCTION, INC. August 2023 - Present HR Generalist

• Manage day-to-day Human Resources functions for a multi-state construction workforce, supporting employees, field operations, and management across multiple jurisdictions.

• Administer the employee lifecycle, including recruiting, onboarding, personnel records, wage changes, leaves of absence, disciplinary actions, resignations, layoffs, terminations, and offboarding.

• Coordinate bi-weekly payroll administration, including timekeeping review, overtime, wage adjustments, deductions, reimbursements, payroll corrections, final wages, and resolution of payroll discrepancies.

• Support compliance with federal and state employment requirements, including wage-and-hour laws, FMLA/CFRA, ADA accommodation processes, paid sick leave, final-pay requirements, employee classifications, and required notices.

• Handle employee relations matters, workplace investigations, attendance and performance concerns, policy violations, disciplinary actions, and other sensitive personnel issues.

• Coordinate workers' compensation claims, work restrictions, return-to-work matters, claim documentation, and communication with employees, supervisors, claims administrators, insurance representatives, and legal counsel.

• Administer employee benefits and 401(k) processes, including enrollments, employee changes, terminations, benefit communications, and coordination with third-party administrators and vendors.

• Develop and maintain HR policies, handbook materials, job descriptions, onboarding documents, employee acknowledgments, safety documentation, and bilingual English/Spanish communications.

• Coordinate pre-employment requirements, including candidate screening, offer letters, MVR requirements, drug testing, physical examinations, safety requirements, and new-hire documentation.

• Compile payroll, employee classification, job-duty, timekeeping, and supporting documentation for workers' compensation and insurance audits.

• Partner with company ownership, project managers, supervisors, payroll providers, insurance brokers, benefit administrators, legal counsel, and outside vendors on HR and workforce matters. HOMEY DESIGN January 2019 - August 2023

Sales Representative / Account Manager, Inside Sales City of Industry, CA

• Managed customer accounts and strengthened client relationships to support revenue growth and account retention.

• Generated sales through inbound and outbound communication, lead follow-up, product knowledge, and strategic account management.

• Negotiated pricing, terms of sale, and service agreements; maintained detailed account, order, and sales documentation. Partnered with and provided inside-sales support to a 9-member Outside Sales team covering the East Coast territory, coordinating customer accounts, sales opportunities, product inquiries, pricing, and order fulfillment. WOWO'S SMOKING BBQ August 2016 - January 2019

Cashier / General Manager Whittier, CA

• Managed daily restaurant operations, employee scheduling, payroll monitoring, inventory, cash reconciliation, and customer service.

• Trained and supervised employees and administered verbal and written disciplinary actions.

• Guided staff and supervisors to maintain efficient operations, service standards, and cost controls. CEVICHE MEXICAN RESTAURANT November 2015 - August 2016 Cashier / Assistant Restaurant General Manager Whittier, CA

• Supported restaurant operations, including interviewing and hiring, employee training, inventory, cost controls, bank deposits, and customer service.

• Maintained compliance with applicable food-safety requirements and assisted staff during high-volume periods. PEPE'S AUTHENTIC MEXICAN RESTAURANT June 2012 - November 2015 Cashier Downey, CA

• Delivered customer service, processed POS transactions, handled cash and credit card payments, and trained new team members.

EDUCATION

Rio Hondo Community College Some College (No Degree), Early Childhood Education / Psychology Whittier, CA Pioneer High School High School Diploma Whittier, CA LANGUAGES

Bilingual: English and Spanish