FL ***** +1-386-***-**** ************@*****.***
Professional Summary
To obtain long term employment with opportunity for advancement.
Work Experience
School Bus Driver
Columbia County Schools Lake City, FL
October 2023 to Present
• Being attentive to traffic and weather conditions and ensuring passenger safety
• Following the planned route and schedule for departure times and stops
• Regularly checking vehicle safety such as tires, brakes, turn signals and mechanical equipment
I communicate effectively with students, parents, and school staff, providing excellent customer service and addressing
any concerns or issues that may arise.
Uber Driver
Uber Lake City, FL
July 2023 to Present
pick up food from local restaurants and deliver the orders to customers.Responsibilities • Deliver a wide variety of items
to different addresses and through different routes
• Follow routes and time schedule
• Load, unload, prepare, inspect and operate a delivery vehicle
• Ask for feedback on provided services and resolve clients’ complaints
• Collect payments
• Inform customers about new products and services
• Complete logs and reports
•
Merchandising master territory Rep
Driveline Retail Merchandising Lake City, FL
September 2022 to October 2025
I assisting customers in making purchases. I also assist in stocking shelves, arranging product displays,
help manage store inventory, and alert management to customer purchasing habits, likes, and dislikes.
Truck Driver Class A
Romanoff West Chester, OH
July 2022 to August 2023
Pick ups and delivery from Pa, Ny, Ma, Ky, Oh, Nh, in a 53 foot tractor trailer.
Key Holder
Dollar General Lake City, FL
March 2023 to June 2023
• With the supervisor, manage staff, schedule, inventory and budgets at a retail store.
• Promote special offers, new products and featured items.
• Respond to customers, special orders and unusual situations.
• Communicate job expectations and coach and punish employees.
Personal Vehicle Delivery Driver
UPS Lake City, FL
November 2022 to January 2023
As a Personal Vehicle Driver, I connected with my customers and Lift, lower and carry packages up to 70 pounds.
• Delivered products in a timely and courteous manner
• Loaded packages
• Consistently completed on-time deliveries
• Obtained package signatures
Delivery Driver
VeroXpress Jacksonville, FL
February 2022 to May 2022
I deliver packages through Veroxpress for FED ground.
Cashier/Shift Leader
Love's Travel Stops & Country Stores Ellisville, FL
January 2019 to November 2021
I provide great customer service to my customers, clean restrooms,make coffee.
Customer Service Representative
Sitel Lake City, FL
June 2019 to March 2021
I provide customer service to customer about their AT&T account I also help with technical support.
Customer Service Representative
Sitel Lake City, FL
January 2019 to April 2019
I work as a tax preparer for turbo tax thought stile
Customer Service Representative (CSR)
Sitel Corp Lake City, FL
September 2017 to June 2018
My job duties was to help and provide service to consumer about their credit report and assistance them
to the best of my ability about information on their credit report.
Customer Service Representative (CSR)
Sitel Corp Lake City, FL
September 2017 to June 2018
My job duties was to help and provide service to consumer about their credit report and assistance them to the best of
my ability about information on their credit report.
Inventory Analyst
Wis International Gainesville, FL
March 2017 to July 2017
Inventory items for stores, count items on selves, enter counts on hand held computer.
Packing Floor Worker
Prologic Jacksonville, FL
November 2016 to December 2016
Packing and shipping orders out.
Receptionist
Florida Gateway College Lake City, FL
August 2014 to July 2016
Answer phone, Help student with Computer problems, Help with copy machine. Take messages
Receptionist
Florida Gateway College Lake City, FL
August 2014 to July 2016
Answer phone, Help student with Computer problems, Help with copy machine. Take messages
Sales and Distribution Clerk
Five Points Pawn Lake City, FL
September 2010 to December 2015
I Stock item in warehouse that come off their truck and load and unload items for the company. I'm also
a cashier at five point's pawn. I put prices on items that the customers bring in I also pawn items for
customers.
Sales and Distribution Clerk
Five Points Pawn Lake City, FL
September 2010 to December 2015
I Stock itemin warehouse that come off their truck and load and unload items for the company. I'm also a cashier at five
point's pawn. I put prices on items that the customers bring in I also pawn items for customers.
Telemarketer
Sitel Corp Lake City, FL
October 2006 to July 2007
Activate cellular phone.
Telemarketer
Sitel Corp Lake City, FL
October 2006 to July 2007
Activate cellular phone.
CNA
CNA
CNA/HHA Lake City, FL
March 2001 to August 2006
Provide basic patient care under direction of nursing staff. Perform duties, such as feed, bathe, dress,
groom, or move patients, or change linens.
CNA/HHA
CMS Professional Staffing Inc Lake City, FL
March 2001 to August 2006
840 SW Main Blvd # 101, Lake City, FL
Provide basic patient care under direction of nursing staff. Perform duties, such as feed, bathe, dress, groom, or move
patients, or change linens.
Housekeeping Worker
Housekeeping Worker
CNA/HHA Lake City, FL
November 2005 to February 2006
clean rooms make beds, vacuum and clean bathrooms.
CNA/HHA
CMS Professional Staffing Inc Lake City, FL
November 2005 to February 2006
clean rooms make beds, vacuum and clean bathrooms.
CNA
CNA
Home Health Aide Lake City, FL
August 2003 to May 2004
Provide basic patient care under direction of nursing staff. Perform duties, such as feed, bathe, dress,
groom, or move patients, or change linens.
Home Health Aide
CMS Professional Staffing Inc Lake City, FL
August 2003 to May 2004
439 SW Michigan St, Lake City, FL
Provide basic patient care under direction of nursing staff. Perform duties, such as feed, bathe, dress, groom, or move
patients, or change linens.
Home Health Aide
Home Health Aide
Correctional Officer Lake City, FL
February 2001 to January 2002
Perform any combination of light cleaning duties to maintain private households or commercial
establishments, such as hotels, restaurants, and hospitals, in a clean and orderly manner. Duties include
making beds, replenishing linens, cleaning rooms and halls, and vacuuming.
Correctional Officer
Suwannee Home Health Care Lake City, FL
February 2001 to January 2002
Lake City, FL
Perform any combination of light cleaning duties to maintain private households or commercial establishments, such
as hotels, restaurants, and hospitals, in a clean and orderly manner. Duties include making beds, replenishing linens,
cleaning rooms and halls, and vacuuming.
Correctional Officer
Correctional Officer
Correctional Officer Lake City, FL
October 1997 to June 1998
Enforce rules and keep order within jails or prisons. Supervise activities of inmates. Inspect facilities
to ensure that they meet security and safety standards. Search inmates for contraband items
Correctional Officer
CCA Lake City Corrections Lake City, FL
October 1997 to June 1998
7906 E US Highway 90, Lake City, FL
Enforce rules and keep order within jails or prisons. Supervise activities of inmates. Inspect facilities to ensure that they
meet security and safety standards. Search inmates for contraband items
Correctional Officer
Correctional Officer
Correctional Officer Lake City, FL
March 1997 to September 1997
Enforce rules and keep order within jails or prisons. Supervise activities of inmates. Inspect facilities
to ensure that they meet security and safety standards. Search inmates for contraband items
Correctional Officer
Columbia Correctional Inst Lake City, FL
March 1997 to September 1997
Enforce rules and keep order within jails or prisons. Supervise activities of inmates. Inspect facilities to ensure that they
meet security and safety standards. Search inmates for contraband items
CNA
CNA
Patient Care Technician Lake City, FL
January 1995 to February 1997
Provide basic patient care under direction of nursing staff. Perform duties, such as feed, bathe, dress,
groom, or move patients, or change linens.
Patient Care Technician
Lake City Cluster Home Lake City, FL
January 1995 to February 1997
Provide basic patient care under direction of nursing staff. Perform duties, such as feed, bathe, dress, groom, or move
patients, or change linens.
Education
CDL program (College Degree)
Florida Gateway College Lake City, FL
January 2022 to May 2022
AA (College Degree)
Florida Gateway College Lake City, FL
August 2013 to July 2016
Diploma (High school)
Columbia High School Lake City, FL
August 1994 to December 1994
Upper secondary education
Commercial Driver's License (CDL)
Class A
Expires: January 2030
State: FL
Skills
Working with people with disabilities Dispatch software communication Leadership Box truck
Intermodal driving routes Proofreading Sales Cash handling B2B sales Passenger vehicle
Phone customer support Over the road (OTR) driving routes Equipment maintenance Clinical
documentation Medical billing Safe work practices In-person customer service Word processing
Call center experience Financial services Objection handling (sales technique) Appointment
scheduling Customer inquiry handling Outside sales Phone etiquette Hand trucks Outbound
calling Medical administrative support Interpersonal communication Material handling equipment
operation Interpersonal skills Customer service problem-solving Excel formulas Hospitality
Phone inquiries Continuous improvement Outdoor work Grammar Experience Administrative
experience Roll-off truck CSR Call Center Maintaining patient confidentiality Digital marketing
Productivity software Team scheduling Patient monitoring Safety regulations Teamwork
ERP systems Data mining Refrigerated goods transportation Team supervision IT Client
communication Local driving routes Unloading Home visits (communication methods) SharePoint
Collaborative technology platforms Microsoft Word Phone call management VoIP Vendor
relationship building Custodial experience Slack Key Performance Indicators Customer service
Adhering to traffic regulations Floor buffing Salesforce Integrity Working with individuals with
developmental disabilities Prospecting metrics analysis Delivery Driver Experience Sales lead
qualification Full cycle recruiting Remote access software DOT (Department of Transportation)
regulations Client services experience within retail industry Handling customer inquiries Logistics
Night audit Data entry ServiceNow Customer Care Inside sales Customer communication
Sanitation Dependability Client rapport building Research Windows Healthcare infection
prevention and control expertise Video conferences (communication methods) Data reporting
Managing hospitality teams Commercial truck driving Safety protocol adherence Customer
support specialist experience Microsoft Dynamics 365 Customer data entry Direct sales Google
Sheets Data conversion Patient interaction Collaborate with healthcare professionals Sales
technology adoption Processing cash transactions Decision making Map reading Excel data
analysis Experience in non-profits Load & unload Client database systems CPR Communication
skills Retail customer service procedures Tractor-trailer Talent acquisition B2B Quality control
Cloud-based systems Route planning Multi-line phone systems Attention to detail Telephone
systems Ethernet Microsoft Excel Routine inspections Group home experience Merchandising
Multitasking Packaging Company vehicle operation Driving Public utility experience Inventory
management software Passenger baggage assistance Retail sales transactions Computer
operation Remote work experience Telemarketing Managing clients in a customer support role
Dump truck Clear language communication Straight truck Technical Proficiency Compliance with
security regulations CRM software Pallet jack Safety management experience within construction
industry Writing skills Phone communication High school experience Courier Interviewing
Written communication Cash register Microsoft Outlook Record keeping Perishable goods
transportation Customer support Mobile applications Technical troubleshooting support Service
scheduling Automobile transportation English Records management Google Docs Client
referrals Microsoft Teams Spreadsheets Desktop applications Microsoft PowerPoint Dedicated
driving routes Semi-truck operation Freight Carpet cleaning Commercial Driving Transportation
safety regulations Zoom Regional lane Van driver Package delivery
Languages
English - Fluent
Certifications and Licenses
Certified Phlebotomy
I have a certificate in phlebotomy
CDL certificate
May 2022 to Present
I currently have a CDL certificate
Driver's License
CDL B
October 2023 to January 2028
CDL A
January 2022 to January 2028
CDL A
CPR Certification
DOT Physical Certification
CDL
School Bus Endorsement
Passenger Endorsement
Air Brake Endorsement
Forklift Certification
CNA
Additional Information
Authorized to work in the US for any employer