Warehouse Operations & Training Associate
Resume:
Timothy Ward
Address
Wilmington, DE 19808
***********@*****.***
Phone
Work Experience
Sep 2023 - Jun 2026
Warehouse Associate, Avalon Flooring
Wilmington, DE
●Collaborate with senior managers and decision makers to identify and solve a variety of problems and to clarify management objectives
●Study and analyze information about alternative courses of action to determine which plan will offer the best outcomes
●Training and Teaching Others
●Monitoring and Controlling Resources
●Experience with: Microsoft Office software, Microsoft Outlook
Aug 2021 - Jun 2022
Warehouse Associate, Iron Mountain
Darlington, SC
●Develop and implement data extraction procedures from other systems, such as administration, billing, or claims
●Select methods, techniques, or criteria for data warehousing evaluative procedures
●Communicating with People Outside the Organization
●Working with Computers
●Judging the Qualities of Objects, Services, or People
●Inspecting Equipment, Structures, or Materials
●Monitoring Processes, Materials, or Surroundings
●Getting Information
●Monitor Processes, Materials, or Surroundings
●Identifying Objects, Actions, and Events
●Experience with: Microsoft Office, Microsoft Dynamics
Jul 2018 - Mar 2021
Watehouse, Chewy
Mechanicsburgh, PA
I was a certified Trainer my responsibilities was to teach other associates company procedures and safety practices to ensure customer satisfaction and quality service to customers
Feb 1992 - Aug 2014
Frozen food manager, SuperFresh Supermarket
Wilmington, DE
●Exchange merchandise for customers and accept returns
●Answer questions regarding the store and its merchandise
●Inventory stock and requisition new stock
●Clean shelves, counters, and tables
●Maintain records related to sales
●Open and close cash registers, performing tasks such as counting money, separating charge slips, coupons, and vouchers, balancing cash drawers, and making deposits
●Estimate cost of repair or alteration of merchandise
●Providing Consultation and Advice to Others
●Controlling Machines and Processes
●Coaching and Developing Others
●Inspecting Equipment, Structures, or Materials
●Working with Computers
●Communicating with People Outside the Organization
●Experience with: Microsoft Office software, Cash registers, Attitude POS itive AccuPOS Retail, Microsoft Excel, Microsoft Word
Sep 1985 - Feb 1992
Dairy Manager, Adam's Four Thriftway
Wilmington, DE
●Examine products purchased for resale or received for storage to assess the condition of each product or item
●Inventory stock and reorder when inventory drops to a specified level
●Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers
●Provide customer service by greeting and assisting customers and responding to customer inquiries and complaints
●Examine merchandise to ensure that it is correctly priced and displayed and that it functions as advertised
●Monitor sales activities to ensure that customers receive satisfactory service and quality goods
●Instruct staff on how to handle difficult and complicated sales
●Keep records of purchases, sales, and requisitions
●Plan and prepare work schedules and keep records of employees' work schedules and time cards
●Review inventory and sales records to prepare reports for management and budget departments
●Establish and implement policies, goals, objectives, and procedures for the department
●Enforce safety, health, and security rules
●Estimate consumer demand and determine the types and amounts of goods to be sold
●Hire, train, and evaluate personnel in sales or marketing establishments, promoting or firing workers when appropriate
●Plan budgets and authorize payments and merchandise returns
●Judging the Qualities of Things, Services, or People
●Making Decisions and Solving Problems
●Interacting With Computers
●Inspecting Equipment, Structures, or Material
●Handling and Moving Objects
●Getting Information
●Evaluating Information to Determine Compliance with Standards
●Establishing and Maintaining Interpersonal Relationships
●Developing and Building Teams
●Controlling Machines and Processes
●Communicating with Persons Outside Organization
●Communicating with People Outside the Organization
●Experience with: Barcode scanners, Cash registers, Ladders, Magnetic card readers, Screwdrivers, Microsoft Office software, Security cameras, Security monitors, Video cassette recorders VCR, Adjustable widemouth pliers
Education
Sep 2011 - Jun 2015
Bachelor's Degree, Human Services, General.
Springfield College, Wilmington, DE
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