EDUCATION
Professional Summary
Customer-focused retail and sales professional with experience working for established brands including Under Armour, Sky Zone, and Calzedonia. Skilled in customer service, sales, product knowledge, merchandising, and creating positive customer experiences. Experienced in taking on leadership responsibilities as a Sales Lead, supporting team performance, assisting customers with product selection, and maintaining an organized and welcoming sales environment. Reliable, personable, and motivated with strong communication and teamwork skills. MALAN
MASON
RESUME
Desert Pines Highschool
2021-2025
College Of southern Nevada
business degree
2025-currently attending
SKILLS
Under Armour
As a Sales Associate at Under Armour, I provide genuine and personalized customer service by assisting athletes from the moment they enter the store. I help customers find products that meet their needs while using strong product knowledge to recommend additional items and increase sales. I also handle POS transactions, returns, and online orders, while assisting customers with digital purchases to support store sales goals and improve KPIs. August 14, 2024 - Feburary 23, 2026
Calzedonia
Sales Lead / Key Holder — Calzedonia
Open and close the store according to daily SOPs, ensuring all opening and closing procedures are completed accurately and on time.
Independently manage store operations for up to 4+ hours per day, maintaining sales performance and ensuring all operational needs are met. Oversee daily store upkeep, including product replenishment, sweeping, mopping, dusting, and maintaining a clean and organized sales floor. Support daily sales goals while providing reliable leadership and ensuring smooth store operations throughout the day.
March 2026-Present
**********@*****.***
EXPERIENCE
Sky Zone
Supervised gameplay and monitored guest activity to ensure a safe and enjoyable environment while preventing theft and enforcing attraction rules. Maintained clean and sanitized rides, games, and attractions to help reduce the spread of germs and bacteria. Assisted guests with ride and attraction transactions, explained game instructions, and d d h i i i i d l d i d k i b l l i i
May 2024-August 2024
SALES
Computer Literacy
Store Operations
Handling customer Inquires
Store Marketing