Dedicated Childcare & Support Professional

SHONTI ROSS

Maple Heights, OH *****

216-***-**** *************@*****.***

Professional Summary

Dedicated and dependable childcare professional with experience providing high-quality care for infants and toddlers in a nurturing, safe, and engaging environment. Strong background in customer service, teamwork, and maintaining organized, sanitary workspaces. Skilled in time management, communication, and problem-solving.

Core Skills

Infant & Toddler Care

Child Development Support

Customer Service

Cleaning & Sanitizing

Time Management

Communication

Problem-Solving

Team Collaboration

Organization

Health & Safety Compliance

Professional Experience

Infant Toddler Care (ITC)

Hathaway Brown – Shaker Heights, OH

June 2025 – Present

Provide nurturing care for infants and toddlers in a safe environment.

Plan age-appropriate activities promoting development.

Communicate with families regarding children's progress.

Maintain cleanliness and health and safety standards.

Dietary Aide

The Woodlands – Shaker Heights, OH

October 2023 – March 2025

Assisted with food preparation and meal service.

Maintained clean kitchen and dining areas.

Worked with nursing staff on residents' dietary needs.

Monitored inventory and restocked supplies.

Leasing Agent

Southgate Towers Apartments – Bedford Heights, OH

September 2021 – August 2022

Conducted property tours.

Processed leasing documents.

Responded to resident inquiries.

Coordinated maintenance requests.

Machine Operator

King Nut Companies – Solon, OH

February 2020 – August 2021

Operated production equipment.

Resolved equipment issues.

Trained new employees.

Followed OSHA safety regulations.

Education

High School Diploma

Bedford High School – Bedford Heights, OH

June 2017

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