Detail-Oriented Data Entry & Design Assistant

MARGERY FRANKLIN

**************@*****.*** 847-***-**** Phoenix, United States 85020

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

• Showroom management

• Customer service

• Client rapport

• Positive attitude

• Time management abilities

• Employee training

• Project management

• 3D rendering

• Kitchen layout planning

• Cabinetry selection

• Countertop materials

• Blueprint interpretation

• Design consultation

Kitchen Design Specialist Cabinets To Go - Phoenix, Arizona 7 2025 - 9 2025

• Developed kitchen, bath, laundry, and closet layouts utilizing advanced design software (20/20).

• Collaborated with clients to assess requirements and preferences for kitchen designs.

• Advised on material selection and finishes to enhance kitchen project outcomes.

• Generated detailed project specifications and construction drawings for installations.

• Maintained current knowledge of industry trends and innovative products.

• Presented 3D renderings of proposed designs for client feedback and approval. Receptionist Superior Dispensary - Phoenix, Arizona 06/2025 - 08/2025

• Greeted and assisted patients with professionalism and friendliness.

• Maintained accurate patient records while safeguarding confidentiality.

• Educated patients about product offerings and dispensary policies.

• Ensured daily cleanliness and organization of reception area.

• Updated customer information to ensure accurate account maintenance.

• Verified visitor identification cards prior to granting access to building. Showroom Manager/Project Manager Old World Tile And Granite - Scottsdale, Arizona 04/2017 - 04/2025

• Oversaw daily showroom operations, ensuring welcoming atmosphere for new clients.

• Cultivated relationships with builders, designers, and retail clients to expand business network.

• Delivered exceptional customer service by promptly addressing inquiries and resolving issues.

• Trained new employees on POS systems, product knowledge, and effective customer service techniques.

• Maintained showroom cleanliness and organized samples to enhance professional appearance.

• Mentored staff in selling techniques, enabling team to exceed sales targets.

• Delegated tasks to team members while establishing priorities and objectives.

• Managed multiple projects simultaneously, consistently meeting tight deadlines. Floor Covering Consultant Direct Carpet One Floor And Home - Scottsdale 01/2015 - 03/2016

• Successfully managed multiple projects, ensuring timely completion within budget constraints. Summary

Skills

Experience

• Collaborated with clients to develop targeted action plans addressing specific challenges.

• Identified customer needs efficiently, facilitating prompt responses and solutions.

• Utilized effective time management to meet deadlines and complete tasks.

• Executed daily responsibilities accurately and efficiently, maintaining high standards.

• Engaged customers through strong interpersonal skills, fostering positive interactions.

• Delivered exceptional service to customers in face-to-face and phone communications. Indiana University Bloomington, IN 08/1980 - 05/1985 Bachelor of Science: Elementary Education

• RFMS

• Xactimate

• 20/20

• Microsoft 365

• AZDHS

• Moraware

Education and Training

Computer Knowledge

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