Finance & AP/HR Operations Professional

Monika Srivastava

Finance Accounts Payable HR & Administrative Operations

Mountain House, CA 95391

925-***-**** *************@*****.***

PROFESSIONAL SUMMARY

Results-driven Finance and Administrative professional with 7+ years of experience in Accounts Payable, financial operations, HR administration, compliance, and client services across the construction, transportation, and financial services industries. Skilled in invoice processing, vendor reconciliation, document management, payroll support, regulatory filings, and client coordination. Proficient in OnBase, Great Plains, Dayforce, and Excel, with strong attention to detail, organization, and accuracy.

PROFESSIONAL EXPERIENCE

Accounts Payable Administrator, Cosco Fire Protection – Livermore, CA Oct 2023 – May 2025

● Utilized OnBase for invoice review and approval, duplicate and denied invoice review, purchase order management, and related AP processes.

● Processed accounts payable activities using Great Plains, including service inquiries, job changes, statement reconciliation, and ECM batch inquiries.

● Coordinated invoice processing by matching purchase orders with invoices, entering data, scanning, organizing, and maintaining documents for efficient retrieval.

● Managed hand-coded invoices and approvals, including document organization, scanning, filing, and preparation of originals for corporate mailing.

● Assisted with project invoice dispute resolution and coordinated invoice-related issues with internal teams and vendors.

● Maintained expense reports and financial records to support accurate financial tracking and reporting.

● Supported contract administration, including Certificates of Insurance (COIs), pre-lien waivers, and business license renewals.

● Managed employee data, HR administration, payroll/time information, and employee records using Dayforce.

● Collected and processed employee timesheets, entered hours into Excel, and ensured timely submission for payroll processing.

● Maintained employee attendance records, engineering sign-in sheets, vacation schedules, and leave/request information.

● Reconciled vendor statements and resolved payment discrepancies to maintain accurate vendor accounts.

● Maintained material-out logs and inventory records to support accurate project tracking and reporting. IFTA Coordinator, Sky Transport Solutions Ltd. – Tracy, CA September 2022 – April 2023

● Managed IFTA filings, UCR registrations, and interstate permitting for commercial transportation operations across New Mexico, New York, and Kentucky.

● Prepared, reviewed, and validated regulatory applications and supporting documentation to ensure accuracy, completeness, and compliance with filing requirements.

● Coordinated with customers and internal teams to obtain required documentation, address discrepancies, and resolve filing-related issues.

● Monitored application progress, followed up on pending filings, and ensured timely submission, processing, and completion of regulatory requirements.

● Served as a primary point of contact for customer inquiries and complaints, providing timely updates and resolving issues through phone and email communication.

● Maintained organized records and accurate status tracking for filings, permits, applications, and customer requests, ensuring effective follow-up and deadline management. Assistant Manager – Client Services, HDFC Mutual Fund India May 2012 – Jan 2013

● Processed mutual fund applications by verifying forms, KYC documents, and supporting documentation to ensure accuracy and compliance.

● Resolved client inquiries and service requests via phone and email while maintaining high customer satisfaction.

● Coordinated with banks to track investor payments and ensure timely transaction processing.

● Maintained vendor records and updated account information using internal systems. Client Service Officer, Bajaj Capital Ltd. India Aug 2011 – Apr 2012

● Processed applications for mutual funds, Demat accounts, and insurance products while ensuring KYC compliance.

● Assisted clients by resolving account and documentation issues through phone and email support.

● Maintained client records, prepared reports, and coordinated with the corporate office to resolve pending applications.

● Supported brokers with product information and administrative coordination. Back Office Executive, Networth Stock Broking Ltd. India Aug 2008 – Jan 2011

● Verified customer documentation and processed financial applications.

● Maintained MIS reports, records, and documentation for daily operations.

● Coordinated with internal teams to resolve application issues and support customer service activities. EDUCATION

● Post Graduate Diploma in Business Administration (Finance & Marketing) Symbiosis, Pune

● Master of Commerce, Kanpur University

● Bachelor of Commerce, Kanpur University

● Certifications: One-Year Diploma in Software Management, Rajeev Gandhi Memorial Institute

● Pursuing bookkeeping and payroll certification from West Valley College, CA

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