Bilingual Logistics & Transportation Dispatcher

Dispatcher (Remote) **** –May ****

• Coordinate vehicle transportation shipments across

multiple states.

• Communicate with customers, brokers, and carriers to arrange transportation services.

• Negotiate rates and secure loads to maximize operational efficiency.

• Manage inbound and outbound calls while providing excellent customer service.

• Track shipments and ensure timely delivery updates.

• Resolve transportation issues and maintain strong relationships with clients and brokers.

LSG Sky Chefs

Driver / Catering Operations Associate

2023 – 2025

• Prepared and loaded catering trucks with meals,

beverages, snacks, ice, and airline supplies.

• Delivered catering carts and supplies directly to aircraft according to flight schedules.

• Coordinated with flight crews and airline personnel to ensure accurate deliveries.

• Followed airport security, safety, and operational procedures.

• Worked efficiently under strict deadlines in a fast-paced airport environment.

• Maintained professional communication and customer service standards

Jan. 2025 - Feb. 2026

WORK EXPERIENCE

SUMMARY

Bilingual logistics and transportation

professional with 7+ years of experience in air

cargo operations, warehouse management,

aircraft ground support, weight and balance

coordination, airline catering logistics, and

transportation dispatching. Proven ability to

work in fast-paced environments while

maintaining safety, accuracy, and operational

efficiency. Strong communication, customer

service, and problem-solving skills.

SKILLS

High School Diploma

Alonso HS Tampa

2014-2018

EDUCATION

Phone: 813-***-****

Email: ****************@*****.***

Address: Tampa, FL 33635

Yamelina Borrero

CONTACT INFO

Logistics Operations

Transportation Dispatching

Air Cargo Operations

Warehouse Operations

Weight & Balance Operations

Customer Service

Bilingual (English & Spanish)

Shipment Tracking

Ground Support Equipment (GSE)

Microsoft Office Suite

Managed front desk operations, assisted applicants and employees with applications, onboarding, paperwork, documentation, interviews, orientations, and employment appointments.

Answered and routed calls, responded to candidate questions, and provided information about applications, assignments, and hiring procedures.

Entered and updated confidential applicant and employee records, maintained organized files, and ensured documents were accurate and complete.

Supported recruiters and office staff with document preparation, filing, scanning, data entry, and daily operations in a fast-paced, high-volume staffing environment.

Alliance Workforce — Front Desk / Staffing Coordinator Tampa, FL July 2026 – September 2026

Work experience

LSGTX Service Inc.

Ramp Agent / Air Cargo Operations

2018 – 2023

• Loaded and unloaded Amazon cargo aircraft safely and efficiently.

• Operated ground support equipment including K-loaders, pushback tractors, tugs, dollies, and belt loaders.

• Performed aircraft marshalling and wing-walking procedures.

• Coordinated cargo movement between aircraft and warehouse facilities.

• Ensured compliance with FAA, TSA, company safety, and operational procedures.

• Assisted in maintaining on-time aircraft departures and arrivals. LSGTX Service Inc.

Warehouse Associate 2018 – 2023

• Received, scanned, sorted, and prepared cargo shipments for transportation.

• Loaded and unloaded trucks arriving from Amazon distribution centers.

• Operated pallet jacks and cargo carts to move freight safely.

• Verified shipment accuracy and maintained inventory records.

• Supported daily warehouse operations in a high-volume logistics environment. Weight & Balance Agent

LSGTX Service Inc. 2018 – 2023

• Processed and verified cargo weight information for Amazon cargo aircraft operations.

• Weighed Unit Load Devices (ULDs), cargo containers, and freight shipments using certified scales.

• Entered container identification numbers, cargo weights, and flight information into operational systems with a high level of accuracy.

• Coordinated directly with Load Planners and Ramp Operations personnel to support aircraft weight and balance requirements.

• Ensured accurate weight distribution data for cargo aircraft departures.

• Maintained strict compliance with operational, safety, and aviation procedures.

• Performed detailed data verification to prevent discrepancies that could impact flight operations.

• Worked in a high-responsibility environment where precision and attention to detail were critical to aircraft safety and on-time performance.

Amazon Fulfillment Center – Lakeland, FL

Warehouse Associate 2020 – 2021

• Received, scanned, sorted, and processed incoming and outgoing shipments.

• Loaded and unloaded freight while maintaining productivity and accuracy standards.

• Operated pallet jacks and warehouse equipment safely.

• Organized inventory and ensured proper package handling procedures.

• Worked collaboratively to meet daily shipping goals and deadlines.

Contact this candidate