Industrial Maintenance & Service Supervisor

James Richardson

Baker, LA ***** +1-225-***-**** ***********@***.***

Professional Summary

Seasoned maintenance supervisor with 23+ years of experience in industrial maintenance, team leadership, and process improvement. Proven expertise in troubleshooting, regulatory compliance, and optimizing plant operations. Holds a BS in Business Management and excels at mentoring teams, driving continuous improvement, and ensuring equipment reliability. Seeking to leverage technical and leadership skills to enhance facility performance and operational efficiency. Work Experience

Maintenance Technician

Graham Packaging Company Port Allen, LA

March 2026 to Present

* Enforced all safety, health, quality, and company policies and procedures

* Monitored product quality and adjusted manufacturing processes to ensure product integrity

* Maintained controls to assure plant performance met budgeted goals

* Installed and maintained production machines and facility equipment

* Diagnosed problems, replaced or repaired parts, and made necessary adjustments

* Provided emergency and scheduled repairs for production equipment

* Performed preventive maintenance on machines, equipment, and plant facilities

* Assisted and trained production employees in proper operation and maintenance of machinery Service Technician

National Water Services, LLC. Baton Rouge, LA

December 2025 to Present

* Built positive relationships with customers and store management through effective communication

* Delivered exceptional customer service to ensure client satisfaction

* Performed proactive maintenance tasks, including filter replacements and equipment upgrades

* Troubleshot and reported pressure gauges, flow meters, and detected leaks

* Used multi-meters and conducted water sampling tests to verify equipment performance

* Responded to emergency service calls and provided timely on-site support

* Completed and submitted required paperwork for payment processing Operator (Master Technician)

Georgia Pacific Port Hudson, LA

December 2011 to November 2025

* Controlled equipment and systems to maintain optimal production levels

* Monitored gauges and indicators to ensure proper machine operation

* Set up production lines, performed changeovers, and made minor repairs

* Ran laboratory tests to determine product strength and durability

* Utilized analytical instruments and lab software for data evaluation

* Served as Department Fall Protection Specialist and Plant Emergency Operations member

* Installed, programmed, maintained, and repaired electrical systems, PLCs, and VFDs

* Demonstrated leadership in routine corrective and preventive maintenance Distribution (Supply Chain) Supervisor

COMMUNITY COFFEE Baton Rouge, LA

March 2006 to November 2011

* Evaluated employee performance and implemented corrective actions as needed

* Interviewed, hired, and trained warehouse personnel

* Led materials management, purchasing, inventory, and production control

* Supervised warehouse employees in receiving, sorting, storing, and shipping

* Managed monthly inventory valued at $1.2 million

* Reviewed invoices, work orders, and forecasts to optimize delivery and assign work

* Conducted vehicle and equipment inspections for operational standards

* Guided continuous improvement and lean manufacturing initiatives Electrical Lighting Technician

SYLVANIA LIGHTING SERVICES New Orleans, LA

August 2002 to March 2006

* Installed lamps, ballasts, and starters safely and efficiently

* Rewired or replaced burned wires and reset lighting timers

* Troubleshot minor electrical problems in various fixtures

* Maintained electric motors and generators

* Read schematics and blueprints for proper wiring

* Conducted electrical inspections of equipment and appliances

* Performed mechanical work in replacing and repairing parts

* Used electrical and lighting equipment to troubleshoot and isolate problems Education

Business (Bachelor's degree)

Columbia Southern University Orange Beach, AL

2010 to 2015

Upper secondary education

Business Management (Bachelor's degree)

Columbia Southern University Orange Beach, AL

Skills

Facility security systems Assembly Supply chain High voltage Industrial equipment Computer skills Wiring and circuitry work Cross-functional team management Recruiting ISO standards Maintaining an organized workspace Logistics Facilities management Digital multimeters Troubleshooting electrical systems Managerial strategic planning Research Warehouse management Training delivery Operations management Production Management Manufacturing standard operating procedures Customer communication Training & development Passenger vehicle Computer operation Industrial maintenance Microsoft Powerpoint Building interior maintenance Service technician experience Mechanical assembly SAP Maintenance management Commercial driving Manufacturing facility Manufacturing maintenance Training Productivity software Quality control operations Power tools Preventative maintenance Transportation planning Electrical system testing Plastics OSHA PLC programming Industrial mechanic experience Sensors Operations Electrical equipment repair Hand tools Route driving Fire suppression Practicing in a supply chain operations role Blueprint specification interpretation Composite materials Construction quality assurance Industrial equipment troubleshooting Precision measurement in machining Parts administration Materials handling Mentoring Environmental regulatory compliance Maintenance technician experience Managing maintenance teams On-site technical support Equipment repair Maintenance, repair and operations (MRO) Standard operating procedures (SOPs) Facility waste management Teamwork Administrative experience Shipping & receiving Mechanical drawings Supervising experience Lifts and hoists Change management Ability to follow instructions Leadership Warehouse supervisor experience Mechanic experience Forklift Safety training program participation as safety practice Regulatory compliance Negotiation Purchasing Electrical systems Quality management Microsoft Access Mobile devices Analytical thinking Safety equipment Team motivation (leadership skill) Materials management Budget management Operating systems Sales Scanning Military LOTO Electrical equipment corrective maintenance Fabrication SAP S/4HANA Delegation Customer relationship building Interpersonal communication Facilities maintenance Electrical fault repair HMI Software Meter reading EHS Statistics Ethernet Machining equipment Food safety management Respiratory protection Calibration Record keeping Palletization Hardware maintenance Document management Workforce management Continuous improvement Patient emergency assistance Windows Technical troubleshooting support Microsoft Office Vendor coordination Task prioritization Vendor relationship management Field operations experience Outdoor work Technical Support Industrial controls HVAC Laboratory experience PLC-based control system operation Zoom Laboratory safety Sourcing Wiring diagrams Inspection tools Piping system maintenance Field service Mechanical pump maintenance Electrical assembly Distribution center Programmable logic controllers Specialized industrial tools Mechanical systems repair Electrical systems installation Schematics Scissor lift Piping and instrumentation diagrams (P&IDs) Hazardous waste management Transportation safety regulations Logistics management Contracts Industrial equipment installation Control systems Product management Time management Laboratory information management systems Cost management Sawmill production experience Production Planning Low voltage Electrical troubleshooting Project leadership Straps Driving experience in construction zones Driving experience in city centers Forklift safety protocols Conveyor systems mechanical work Material handling equipment operation Spreadsheets Utilities technician experience Wrenches Sheet metal Supply chain management Power generation systems Delivery driver experience SharePoint Basic math Work environment optimization Decontamination Safe work practices Construction quality control Production inventory management Presentation software Collaboration Maintenance supervisor experience Hospitality Controlling experience Electrical maintenance Staff development Cross- functional communication Technical documentation Pricing Automotive diagnostics Pneumatic systems Math Employee Evaluation Interpreting technical drawings Property management tools Microsoft Word Ladder logic (LD) Precision assembly Robot programming Packaging machines Presentation skills Safety protocol adherence Interpersonal skills Electronic systems troubleshooting Staff supervision Performance Improvement (PI) Load securing rigging method Process Improvement Phone communication Team leadership Manufacturing company experience Emergency vehicle operation Circuit testing ADP Ladder use Customer inquiry handling Human-machine interface (HMI) systems Assembly wiring Report writing Procurement Electrical metering SAP EWM Low-voltage system cabling Process management Delivery detail verification Bottle packaging Millwright Employee relations Conflict management Company vehicle operation Field service equipment repair Procurement contract negotiation Managing budgets in a finance role Trailer towing Industrial automation Inventory management Laboratory techniques General management Talent acquisition Team management Printing Material handling equipment maintenance Manufacturing management SAP Warehouse Management Mechanical troubleshooting Handyman experience Bucket operation Chemical analysis Manufacturing ERP systems Plumbing Crew management Isometric drawings Safety standard operating procedures Maintenance Supplier relationship management (SRM) Team development Field engineering Electrical instrumentation Procurement management SQL Bucket truck Building exterior maintenance Writing skills Corrective maintenance operations Equipment maintenance Communication skills Ohmmeter Organizational skills Physical security Multimeters Customer relationship management Fleet management Electrical work Leading team collaboration initiatives Cross-functional collaboration Machine operation MRP Electrical schematic reading and interpretation Industrial equipment repair Customer service Microsoft Outlook Mechanical knowledge SAP Materials Management Vendor relationship building Heavy lifting Refining plant experience Equipment installation and repair Supplier management Manufacturing automation Maintenance task scheduling Backup power maintenance Safety regulations Data entry Warehouse management system Maintenance work Computer literacy Quality inspection Workplace health and safety regulatory compliance Vehicle maintenance Analysis skills Distributed control systems Driving experience in industrial areas Data collection Safety procedures for high-voltage work In-person customer service GPS Vendor management Facility management Water treatment Improving operational efficiency Industrial equipment diagnostics Industrial pump maintenance and repair Human resources Blueprint reading Environmental regulations Field service technician experience Process safety management (PSM) Profit and loss analysis Grammar Experience Low-voltage electrical wiring Microsoft Excel Performance management Attention to detail Electro-mechanical components Machine repair Client communication Load

& unload Electrical experience Warehouse operations Technical Proficiency E & I Typing Issue tracking Quality control Emergency response readiness Production scheduling Warehouse safety management Loading Computer Networking Supply chain analytics Quality Assurance Strategic management Bucket Truck Experience Machine minor repairs Warehouse layout and design Equipment installation Conveyor systems Electrical motors Inventory demand forecasting Cleaning & sanitation management Decision making Project management NetSuite Workday Electrical field testing Electronic component selection Electrical wiring Microsoft Windows Server Client interaction via phone calls Boom lift Convenience store experience Personal protective equipment (PPE) use Logistics inventory management Van driving Electronics voltage testing Warehouse experience Warehouse cleaning experience Moving Management Troubleshooting schematics First aid and CPR Electrical diagnostics Root cause analysis Rescue operations Supervisory control and data acquisition (SCADA) Electrical control system maintenance Firefighting specialized equipment operation Preventative hardware maintenance Dimensional measurements Safety hazards Budgeting Management reporting Conveyor installation Languages

English

Certifications and Licenses

First Aid Certification

Hazardous Waste Operations & Emergency Response Training Driver's License

Forklift Certification

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