Production Operations Team Leader

MARGARET POLANCO

Paterson, NJ • 862-***-**** • ************@*****.***

PROFESSIONAL SUMMARY

Production and administrative professional with 4+ years of experience coordinating daily production, work orders, staffing, quality assurance, and records. Strong skills in Microsoft Excel, data entry, document organization, discrepancy resolution, and cross-team communication. Currently pursuing a Bachelor of Science in Business Administration and committed to accuracy, organization, and continuous growth. CORE SKILLS

• Production Coordination • Quality Assurance • Work Orders

• Employee Assignment • Data Entry • Record Keeping

• Microsoft Excel • Microsoft Word & PowerPoint • Inventory & Pallet Scanning

• Lot Coding & Labeling • Office Administration

Sistem SAP

• Document Filing

• Customer Service • Time Management

PROFESSIONAL EXPERIENCE

Team Leader / Quality Assurance Intercos America 07/2022–Present

• Coordinate daily production activities, work orders, staffing, and production schedules.

• Assign employees to production lines and organize workflow to support operational efficiency.

• Perform quality assurance checks and monitor production areas for compliance with standards.

• Support lot coding, manufacturing documentation, employee assignments, and daily production goals.

• Communicate production, staffing, workflow, and operational needs with management and team members. Data Entry / Receptionist GPOIC Paterson, NJ 01/2019–02/2020

• Entered and maintained customer and company information in electronic systems and databases.

• Handled emails, customer inquiries, document scanning, electronic filing, and general office support.

• Organized records and operated standard office equipment including fax and copy machines. Housekeeping Persona Business Belleville, NJ 2017–2019

• Maintained assigned areas to company standards while completing duties efficiently and on schedule. Machine Operator Arthur Schuman Company Fairfield, NJ 2015–2016

• Operated machinery while following production procedures and safety guidelines; scanned pallets and prepared products for shipment.

MARGARET POLANCO

Production Coordination • Administrative Support • Quality Assurance ADDITIONAL EXPERIENCE

Subcontractor Luan Rovi Construction Paterson, NJ 2013–2015

• Coordinated materials and supplies, obtained permits, scheduled inspections, and prepared contracts/documentation.

• Coordinated project activities and communicated with customers, vendors, and other project parties. Department Supervisor Party Rental Teterboro, NJ 2010–2013

• Managed daily laundry department operations, employee schedules, assignments, productivity, and customer orders.

• Supported staffing and workflow coordination while addressing daily operational issues. EDUCATION

Bachelor of Science — Business Administration and Management — Post University, Waterbury, CT Administrative Office Professional Program — American Institute, Clifton, NJ 01/2019 High School Diploma — American Institute, Clifton, NJ 02/2004 TECHNICAL SKILLS

Microsoft Excel • Microsoft Word • Microsoft PowerPoint • Data Entry • Spreadsheets • Word Processing • Database Management • Document Scanning • Electronic Filing • General Office Equipment • Typing: 60 WPM CERTIFICATIONS

Medical Assistant Certification • Administrative Office Professional Certificate • Assistant Office Management Certificate

LANGUAGES

Spanish — Native / Bilingual

PROFESSIONAL HIGHLIGHTS

• 4+ years coordinating production activities, staffing, work orders, and quality assurance.

• Strong attention to detail with experience identifying and resolving discrepancies before they affect production or customers.

• Experienced with Excel-based tracking, organization, verification, records, and administrative support.

• Currently pursuing a Bachelor of Science in Business Administration.

Contact this candidate