Executive Assistant Candidate with 8+ Years

SUMMARY

Highly organized and detail-oriented Executive Assistant with 8+ years of experience supporting C-suite executives and senior leaders. Proven ability to manage complex calendars, coordinate global travel, and execute high-profile meetings and events. Adept at problem-solving, vendor management, and maintaining confidentiality. Seeking to leverage extensive administrative expertise to enhance operational efficiency and provide exceptional support to a fast-growing company.

WORK EXPERIENCE

Executive Assistant, loanDepot, Irvine

09/2019 – 09/2026

Supported multiple C-suite executives and senior leaders, orchestrating operations across various time zones. Managed comprehensive travel arrangements, meticulously tracking itineraries, executing adjustments as needed, and maintaining detailed expense reports.

Coordinated complex calendar scheduling, adeptly resolving daily meeting conflicts and overseeing logistics and preparation for high-priority executives and onsite meetings. Planned, organized, and executed small and large-scaled virtual meetings, town halls, and team-building events, encompassing venue selections, catering, and supply management. Directed office facility relocations, workspace allocation, and seating chart management across 5 regional office locations.

Served as the primary point of contact for external vendors, overseeing invoice processing, reconciling credit card statements, and identifying fraudulent charges.

Assisted in problem-solving, procured Voice of Employee (VOE) or Homeowners Association (HOA) documentation, invoices, receipts, and initiated check requests.

Safeguarded sensitive documentation, internal communications, and record management; created and distributed e- signatures, and notarized affidavits.

Administrative Assistant Consultant, SoulScale, Mission Viejo 01/2019 – 09/2019

Partnered directly with the business owner and health coaches to optimize daily office management and client intake operations.

Managed client scheduling, memberships, invoicing, and accounts receivable tracking for both in-person and virtual programs.

Maintained social media presence, contact lists, invoices, memberships, payments, and client paperwork. Responded to emails, telephone calls, texts, or face-to-face inquiries. Handled incoming telephone, email, and social media inquiries, delivering top-tier customer service and guest hospitality during workshops.

Administrative Assistant Consultant, OC Beck, Laguna Beach 04/2018 – 11/2018

Managed appointments and calendars; coordinated events and booth setups for promotional industry events. Maintained student records, performed direct outreach sales calls, and generated periodic business reporting for management.

Provided customer service to potential students, students, and their family members.

Oversaw social media accounts and email marketing campaigns to expand customer engagement. Performed additional office tasks essential for running a successful business. Senior Processor,

HighTech Lending, Irvine

10/2017 – 01/2018

Processed applications submitted, preparing them for approval. Upon approval, communicated with brokers/clients to secure necessary documentation, ensuring a timely and effective closing process while resolving any emergent issues. Collaborated closely with brokers, lenders, agencies, applicants, underwriters, appraisers, closers, and funders to finalize processing, closing, and funding of loans.

Senior Processor, American Advisors Group, Orange

11/2016 – 09/2017

Processed applications from initial receipt through closing, ensuring a timely and effective process by gathering and organizing loan documentation.

Collaborated effectively with brokers, lenders, agencies, applicants, underwriters, appraisers, closers, and funders to complete loan processing, closing, and funding, while resolving customer service issues. Verified customer occupancy documentation and resolved routine title issues, performing other related duties as assigned.

Junior Processor, American Advisors Group, Orange

11/2015 – 11/2016

Provided dedicated support to Senior Processors within the team. Communicated with Homeowners Insurance (HOI)/Homeowners Association (HOA) agencies to obtain necessary documentation for loan progression.

Verified employment and credit standing for each file received.

Foreclosure Representative, ServiceLink - ASAP, Irvine 10/2009 – 11/2015

Provided comprehensive customer service to newspapers, clients, vendors, and interested parties. Received and reviewed documentation; communicated with newspapers and clients to ensure adherence to all federal and state guidelines, making necessary corrections. Typed advertisements for newspapers to publish on properties slated for foreclosure and auction. Served as a primary point of contact for agents, managing the receipt, review, and distribution of sensitive legal and transactional records for trustee sales.

Scanned documents, answered phones, handled mail, faxes, emails, notices, affidavits, sales receipts, and agent reports.

Consultant, Loan Administration Network, Irvine

06/2005 – 01/2009

Contracted to provide administrative support for high-profile companies and title agencies. Scheduled meetings, maintained calendars, and arranged travel. Generated cost sheets and quotations, distributing them to operations managers and potential clients. Organized and coordinated trade shows, including managing promotional items for shows and events. Examined and interpreted tax and assessment reports; applied title practices concerning the issuance of title commitments, policies, endorsements, and guarantees.

EDUCATION

ITT Technical Institute, Associates of Science Degree, Criminal Justice, Orange 2009 – 2012

S K I L L S

Office Management

Account Management

Research Methods

Marketing

Advertising

Project Cost and Budgeting

Reconciling

Problem Solving

Strategies for Technical

Profession

Personal Computers

Group Dynamics

Space Planning

MS 365 Applications

Adobe

Zoom

SharePoint

Concur

Workday

Communication skills

Advising skills

Multi-tasking

Discretion

Confidentiality

Onsite work

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