Document Control & Word/PDF Support Specialist

Khadija Saud Professional CV ****

KHADIJA SAUD

PROJECT COORDINATION DOCUMENT CONTROL SALES & CUSTOMER SUCCESS Dubai, UAE +971-**-***-**** **************@*****.*** UAE Golden Visa Holder - No Employment Visa Sponsorship Required KSA Premium Residency PROFESSIONAL PROFILE

Computer Science graduate with hands-on experience across project support, project sales, customer engagement, CRM administration, documentation and coordination in the UAE. Experienced in supporting internal teams, maintaining accurate records, coordinating meetings and demonstrations, following up with clients and stakeholders, and organizing project and commercial information. Holds an Oracle Aconex Associate Certificate and has practical exposure to Aconex project data entry and documentation support. Brings a strong combination of technical understanding, client communication, organization and attention to detail, with the flexibility to contribute in Project Coordinator, Junior Document Controller, Project Administrator, Sales Coordinator and Customer Success support roles. CORE COMPETENCIES

Project Coordination & Support Document Control & Records Oracle Aconex Sales Operations & B2B Support Customer Success & Client Service CRM / Salesforce / SharePoint Meetings, Demos & Follow-ups Data Accuracy & Reporting Microsoft Office & Outlook PROFESSIONAL EXPERIENCE

Project Sales Specialist 2025

Thuraya Turnkey Projects LLC Dubai, UAE

Supported pre-sales and project-related coordination, including client inquiries, meetings, follow-ups, order processes and internal handovers.

Maintained accurate opportunity and account information, helping ensure data completeness and reliable CRM records.

Coordinated with clients and internal teams, arranged meetings and demonstrations, and supported commercial follow-up through the sales cycle.

Used Microsoft Office, Outlook, Salesforce and web-based research tools to support day-to-day sales and project operations.

Sales Consultant - Project Management Solutions Jun 2024 - Apr 2025 Crunchtech Solutions Dubai, UAE

Supported B2B sales activity for project-management business solutions across the GCC, working with prospects and internal presales teams.

Generated and qualified leads through outreach, assessed customer needs, coordinated demonstrations and maintained professional follow-up.

Maintained structured opportunity and account records, supporting data quality, documentation and smooth handover of qualified leads.

Worked in a project-management technology environment, building familiarity with PMIS concepts, stakeholder communication and digital project workflows.

Khadija Saud Professional CV 2026

Customer Engagement Manager Sep 2023 - Jun 2024

ITBIZZ LLC Dubai, UAE

Managed customer engagement across pre-sales and post-sales activities, building relationships and supporting customer satisfaction.

Handled sales leads, client communication, service presentations and product demonstrations across the GCC market.

Coordinated internal follow-ups and customer requirements while maintaining a professional and responsive client experience.

Internship Trainee - Project Coordinator Jun 2023 - Aug 2023 Enstoa Inc. Dubai, UAE

Supported project and project-support teams with tasks delegated by project and line managers to help maintain efficient project execution.

Managed project data entry in Aconex and provided documentation support to maintain accurate project records and organized information.

Gained exposure to project technology tools including Oracle Unifier, Power BI, ETL, HTML and Enstoa solutions. DOCUMENT CONTROL & PROJECT COORDINATION CAPABILITY

Oracle Aconex Associate certified, with training in document management, project mail, transmittals, workflows, records and controlled project information.

Able to support document registers, document filing, revision tracking, correspondence organization, status follow-up and distribution of project information.

Comfortable coordinating meetings, action follow-ups, internal communication and routine project administration while maintaining accurate records.

Strong attention to document accuracy, naming, traceability and data quality, supported by prior Aconex and CRM experience.

SALES & CUSTOMER SUCCESS CAPABILITY

Experienced in B2B lead generation, qualification and relationship nurturing, with exposure to customers across the GCC market.

Able to support customer success and sales teams through organized follow-ups, meeting coordination, demonstrations, CRM updates and accurate records.

Confident communicating with clients and internal stakeholders by email, phone and meetings while maintaining a professional customer experience.

Comfortable working across commercial and operational teams, balancing customer needs with internal processes and documentation requirements.

EDUCATION

Bachelor of Science in Computer Science - SZABIST University, Dubai Oct 2021 - Jun 2024

CERTIFICATION & TOOLS

Certification: Oracle Aconex Associate Certificate Project / Document Tools: Oracle Aconex, SharePoint, CRM / Salesforce

Productivity: Microsoft Word, Excel, PowerPoint, Outlook Other Exposure: Oracle Unifier, Power BI, ETL, HTML, LinkedIn Sales Navigator

LANGUAGES

English Urdu Basic Arabic

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