Front Desk & Direct Support Professional

Ti'Janae Culverson

Las Vegas, NV ***** +1-725-***-**** ***********@*****.***

Professional Summary

Authorized to work in the US for any employer

Work Experience

Front Desk Agent

Hampton by Hilton Las Vegas, NV

June 2026 to Present

Check guest In/Out and provide guest services. Restock the snack shop on downtime as well as the snacks and treats for the hilton honors . Wipe down tables and keep up with front desk area which includes remaking coffee at coffee bar and the supplies needed for the guest

Front Desk Agent

Club De Soleil Las Vegas, NV

January 2024 to July 2025

I check guest in and out of the resort, making reservations as well as negotiating prices that best can fit the company and guest to complete a sale.

Direct Support Professional

Journeys Community Services, Inc. Las Vegas, NV

August 2021 to December 2023

As a direct support staff I am required to cook,clean, groom, wash clothes distribute medication and more. The job tasks are unlimited depending on the individuals conditions Direct Support Staff

Chrysalis Las Vegas, NV

November 2019 to May 2021

Most clients need help or support with everyday needs such as showering, doing laundry, and assistance with medications.

I cook, clean and handle all types of medications from creams to pills and even insulin.Since most of the clients in the company dont have families, we’re there to remind them that they are cared for and loved.I am a qualified home care aide worker

Customer Service

Eastridge Workforce Solutions Las Vegas, NV

August 2018 to March 2020

Registration and directional

Retail Sales

Target Las Vegas, NV

October 2018 to November 2019

Ship from store as well as back stocking and price labeling. Carried up to 50 pounds as well as pushed up to 400 pounds of store merchandise to and from sales floor. Worked the register and memorized the entire store. Qualified to operate a forklift.

Associate

Robert Half Las Vegas, NV

July 2018 to August 2018

A 7 day event that required me to either be a scanner(scan badges of those here for event),an usher(welcoming everyone w/ a smile),as well as a sign holder(to direct foreigners).basically standing up for more than 5hrs Sales Representative

Vector Marketing Las Vegas, NV

February 2018 to March 2018

Make phone calls and set appointments for interested buyers then make home visits to show off product. Babysitter

Self Employed Las Vegas, NV

June 2016 to June 2017

Cooking and cleaning, helped with homework and house hold pets. Cafeteria Worker

CLARK COUNTY SCHOOL DISTRICT Las Vegas, NV

August 2012 to June 2013

Clean and make trays as well as handle the cash register when serving students Education

High School Diploma

Mojave H.S Las Vegas, NV

August 2016 to June 2017

Skills

Enhance product knowledge Makeup application Computer skills Senior Care (1 year) Microsoft Outlook Appointment scheduling Closing sales Child supervision Food service management Decision making Writing skills Food safety management Cash register Driving Childcare Hospitality PCA Autism Experience Negotiation Retail (1 year) Warehouse experience Hotel management Communications (4 years) Analysis skills Working with geriatric patients Customer interaction metrics Productivity software Caregiving (3 years) Marketing Restaurant experience Early childhood education Account management Multi-line phone systems Data entry Safety regulations Sanitation procedures Communication skills Direct support Home health Developmental Disabilities Experience (1 year) Creative problem-solving Toddler Care Microsoft Office Adaptability Maintaining an organized workspace Assistant manager experience Achieving sales targets Autism Experience (1 year) Private practice experience Administrative experience Telecommunication Cashiering Computer operation Sales (1 year) Property management tools Processing cash transactions In-person customer service First aid and CPR Beauty & cosmetics sales Field sales Google Workspace Mobile devices Skincare Older adults Care plans Greeting customers Microsoft Word Attention to detail Customer support experience within retail industry Computer literacy Developmental Disabilities Experience Babysitting

(5 years) Managing patient records Data collection Phone communication Fashion retail Working with people with disabilities Client relationship development Microsoft Excel Inventory management Filing Deal closing Patient interaction Wireless sales Accounting Outbound calling Hair styling Cleaning iOS Retail management Basic math Regulatory compliance Dementia care Mail distribution Knowledge management In-home healthcare experience Cooking (7 years) Active listening Customer service Customer Service (3 years) Cleaning Experience (2 years) Intake Nursing Smartphone (troubleshooting support) Team building Sales Medical emergency response Medication Administration (1 year) Guest relations Safe environment creation Telemarketing Senior Care Client interaction via phone calls POS Child safety supervision Retail sales Handling customer inquiries Typing Math HIPAA Cash Handling

(2 years) Organizational skills Workplace health and safety regulatory compliance Multitasking Laundry (7 years) Customer communication Clean workspace maintenance Technical sales Customer support Customer relationship building Inventory (1 year) Customer inquiry handling Meal Preparation (4 years) Technical Proficiency Windows Medication pass administration Time management Patient observation Background checks Supervising experience Task prioritization High-end sales Medical scheduling Cooking Balancing end-of-day transactions Retail math Nannying Night audit Retail sales transactions Problem-solving Experience with individuals with cognitive disabilities Customer engagement Employee relationship building Customer support experience within technology industry Team management Hands-on training Office experience Home Care (1 year) Managing hospitality teams Cash handling Teamwork Community engagement Geriatrics Answering guest questions Languages

English

Certifications and Licenses

CPR Certification

CNA

First Aid Certification

Food Handler Certification

Certified Home Health Aide

Driver's License

BLS Certification

Additional Information

Authorized to work in the US for any employer

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