Data Analytics & IM/IT Program Leader
Resume:
DENNIS KEARNS
+1-613-***-**** ******.*********@*****.*** 2150 Sojourn St, Orléans (ON)
SUMMARY
A versatile leader who excels at bridging the gap between technical requirements and executive decision-making, utilizing advanced data analytics (Cognos, BI, Maximo) to drive operational efficiency. Adept at navigating matrix environments and fostering high-level stakeholder collaboration across multiple government departments. Specialist in human capital management, having designed agency- wide performance appraisal systems and managed end-to-end recruitment funnels for technical and professional cadres. Core Competencies
End-to-end lifecycle management, WBS development, and P3 service integration. Design and implementation of robust Risk Management Plans and mitigation strategies. Database architecture (SIGINT, IIS), systems implementation, and IT service automation. Long-term branch planning, cost-benefit analysis, and transition strategy development. Engineering reporting architectures and executive-level data visualization. Performance management systems, professional mentoring, and high-volume recruitment.
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EXPERIENCE
11/2021 - 06/2023 Shared Services Canada
Managed the end-to-end lifecycle of critical project artefacts, including MS Project schedules, communication plans, and technical documentation for large-scale IM/IT initiatives. Tracked project health by maintaining Integrated Master Schedules (IMS), Change Logs, and Risk/Issue Registers (RAID), providing data-driven status reports to Senior Management and the Director General
(DG).
Conducted business and task analysis to develop long-term branch plans, cost-benefit analyses, and transition strategies for large-scale deployments of IM/IT equipment and personnel. Coordinated IM/IT procurement actions and technical requirement gathering to ensure alignment with client needs and SSC service standards.
Facilitated collaboration within matrix team environments, acting as a key point of contact for multiple GC Departments to ensure project deliverables met stakeholder expectations. Led project close-out activities and "Lessons Learned" sessions to refine internal processes and enhance future project delivery frameworks.
03/1998 - 04/2023 Recruiter
Managed the end-to-end recruitment funnel, from initial screening of high-volume application pools to coordinating complex interview schedules for hiring managers. Served as the primary point of contact for all prospects, ensuring a seamless and professional journey from initial outreach to the final offer negotiation 2011 - 02/2022 Project Planner & Risk Analyst Meridian Standard Project National Defense
Led the development of the Meridian Standard Project Definition Phase Plan (DPP), establishing the framework for phase management and execution
Aligned project architecture with the DND Project Management Plan template and the Definition Phase Roadmap to ensure departmental compliance and procedural rigor. Spearheaded the design of a next-generation Signals Intelligence (SIGINT) database, integrating complex data streams from Communications Intelligence (COMINT), Electronic Intelligence (ELINT), and Foreign Instrumentation Signals Intelligence (FISINT). Authored the Project Risk Management Plan and established the comprehensive Project Risk Register to centralize the tracking of identified threats and opportunities. 10/2021 - 01/2022 Communications Security Establishment Strategic Governance & Joint Readiness
Orchestrated the Joint Readiness Working Group (JRWG) meetings, facilitating high-level strategic alignment between government stakeholders and private partners. Executed a comprehensive multi-year performance review (FY20-23), analyzing action items and historical data to identify operational gaps and ensure long-term readiness. Evaluated JRA Study Task results, synthesizing complex data into executive summaries and actionable recommendations to optimize direct study outcomes for FY22-23.
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EXPERIENCE
Facilities Management & P3 Service Integration
Defined and Categorized Facilities Management (FM) within the CSE P3 Services framework, standardizing service delivery metrics across the organizational ecosystem. Critically Analyzed FM service delivery models to ensure seamless integration between physical infrastructure requirements and generic business objectives. Performance Monitoring & Vendor Management
Engineered a specialized reporting architecture for Honeywell and DXC service teams, ensuring 100% alignment with contractual Output Specifications.
Spearheaded recurring performance audits and face-to-face reviews to proactively identify, mitigate, and resolve critical service delivery concerns.
Validated service compliance by monitoring performance against Plenary Properties' Quality and Service Management Plan and the overarching Project Agreement. 05/2017 - 06/2021 Research and Development Manager Canadian Coast Guard (CGG)
Engineered the end-to-end research management process for private-sector partnerships, bridging the gap between government policy and commercial innovation. Defined and executed national R&D strategies, aligning multi-million dollar projects with long-term maritime safety and operational priorities.
Orchestrated diverse stakeholder groups and led high-performing teams of researchers to deliver complex, large-scale technical initiatives.
Conducted rigorous cost-benefit analyses and monitored R&D effectiveness to ensure maximum ROI and operational impact.
Translated complex data into actionable service enhancements and "leading-edge" product developments, keeping the CCG at the forefront of maritime technology. Provided high-level counsel on emerging global trends and published significant research to influence industry standards and organizational policy.
10/2016 - 2017 Asset Management System (Maximo)
Architected comprehensive Financial and HR data frameworks using standard diagramming and NATO/Asset coding to ensure enterprise-wide interoperability. Engineered the end-to-end database implementation for ITS automation, streamlining Capital Projects
(WBS), Finance, and HR workflows from initial source analysis to deployment. Designed complex logical data models and successfully integrated them into the core ITS Technical Business database, supporting daily operations across Finance, IT, and Asset Management. Directed client accountability for cost, schedule, and quality; utilized simulation-driven performance indicators and Life Cycle Material Management (LCMM) to guarantee project success. 11/2015 - 10/2016 ITS Business Intelligence
Engineered a comprehensive reporting architecture tailored to ITS requirements, optimizing both functional design and system performance.
Developed and communicated a multi-phased Business Intelligence Implementation Plan (Short, Medium, and Long-term) to align technical output with departmental goals. Conducted executive interviews and administered the ITS BI Survey to identify data gaps, presenting summarized "Information Options" to senior leadership. Managed complex data sources across Finance, HR, and Assets; constructed the ITS Decision-Making Graph to streamline how employees utilize organizational knowledge. Leveraged diverse data streams to deliver research-backed recommendations and high-level presentations to partners, clients, and senior management.
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EXPERIENCE
11/2015 - 10/2016 CCG Incident Command System, Manager Managed DBA workloads and resource allocation, ensuring 24/7 database availability and peak team performance.
Authored and maintained a comprehensive portfolio of database policies and best practices, evolving them to meet shifting industry standards.
Partnered with development teams throughout the systems life cycle, providing high-quality data services, technical training, and knowledge transfer to accelerate delivery. Integrated with infrastructure and architecture teams to deploy stable, scalable operating platforms and resource solutions for business growth.
Evaluated and implemented emerging database functionalities and management tools in alignment with enterprise architecture goals.
Enforced rigorous system security policies, ensuring proactive access management and protection of sensitive data.
Contributed to the broader IT management team to foster a high-performance culture focused on business success and employee development.
11/2015 - 10/2016 CCG Engineer Professional Development Program Project Mentoring Program, strategically designed to empower professional engineers to "create their space" and navigate career growth within the organization. Optimized the full talent lifecyclefrom recruitment to retention by integrating Treasury Board of Canada Secretariat (TBS) policies and industry best practices into all professional development initiatives. 09/2013 - 11/2015 Information Management
Led high-performing IS teams by aligning job expectations with organizational goals, fostering professional growth through targeted coaching, and ensuring rigorous adherence to systems and policies.
Optimized the talent lifecycle through strategic recruitment, onboarding, and the development of internal advancement pathways.
Championed operational integrity by enforcing safety standards, legal compliance, and a secure working environment.
Strategic Systems Oversight: Audited and enhanced information systems by identifying emerging tech opportunities and implementing robust application strategies. Risk Mitigation: Safeguarded critical assets through the implementation of comprehensive disaster recovery protocols and advanced security control structures. 01/2002 - 06/2014 TBMS Reporting Tool (Cognos) Manager Spearheaded the end-to-end lifecycle (conception to implementation) of the CCG Reporting Tool, serving as the primary System Administrator.
Re-engineered ITS reporting models to align financial, HR, and performance data with corporate priorities and actual expenditures.
Optimized asset lifecycle management by integrating data systems to streamline long-term planning for CCG assets.
Directed all phases of contract services, from initial solicitation and procurement to final delivery and oversight.
Collaborated with Capital Project Managers to design control tools that improved project tracking and operational efficiency for senior leadership.
Engineered bespoke management reports to provide real-time visibility into human resources and financial health.
Led full-cycle recruitment and supervision of student workers, managing everything from initial assessment to daily performance mentorship.
Authored comprehensive technical documentation and delivered training sessions to ensure seamless system adoption across the organization.
05/2008 - 09/2013 Risk Management Manager
Conduct comprehensive risk assessments to analyze potential threats and evaluate their impact on organizational stability.
Design and implement robust controls to eliminate vulnerabilities and mitigate operational risks. Audit existing procedures to identify systemic weaknesses and modernize internal governance. Develop and maintain high-stakes crisis management protocols and business continuity plans. Translate complex data into actionable executive reports, providing strategic recommendations to leadership.
Build and scale risk management frameworks and tracking systems to ensure real-time visibility. Lead the end-to-end implementation of risk mitigation solutions across diverse departments.
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EXPERIENCE
01/2008 - 12/2008 Senior Information Officer
Directed complex service contracts, delivering projects on time, on budget, and to spec. Spearheaded APG strategic initiatives and portfolio monitoring. Administered the APG Information Systems to ensure data integrity and system reliability. Served as a key advisor to senior management on critical information workflows. Authored technical documentation and led enterprise-wide training programs. Performance Management Manager
Canadian Cost Guard I HRSDC
Canadian Cost Guard 01/2002 - 06/2003 and HRSDC 01/2000 - 01/2002 Lead the design, launch, and continuous improvement of a comprehensive agency-wide performance appraisal system.
Championed the alignment of core values, competencies, and key performance indicators (KPIs) within the appraisal framework to drive organizational culture. Directly supervise and mentor a specialized team of two, ensuring high-quality delivery of HR services. Analyze and report on performance metrics to identify operational risks and provide actionable recommendations to TRS leadership.
Utilize performance data to facilitate organizational shifts and ensure measures effectively support mission-critical operations.
Develop and deliver high-impact training and presentations for all staff levels, fostering a culture of accountability and professional growth.
Serve as a subject matter expert in designing Performance Improvement Plans (PIPs) to remediate gaps and optimize workforce productivity.
Strategic & Business Planning Manager
Canadian Cost Guard I HRSDC
Canadian Cost Guard 01/2002 - 06/2013 and HRSDC 01/2000 - 01/2002 Identify and align cross-functional dependencies to ensure enterprise-wide synergy. Design and deliver high-stakes strategic presentations and storyboards tailored for diverse leadership audiences.
Orchestrate the end-to-end strategic planning process in collaboration with the PMO and key institutional stakeholders.
Cultivate robust partnerships with supported business units and project teams to drive mission success. Act as the primary authority for resolving critical conflicts regarding priorities, resource allocation, and initiative goals.
03/1998 - 01/2000 Project Officer
HRSDC
Led the implementation of New Investigation Authorities under Bill C-2 for CPP and OAS Acts, driving a major Public Service Transformation project.
Spearheaded the ISP-NHQ National Investigation Initiatives team, overseeing the creation of the New Investigator Officer positions nationwide.
Analyzed and evaluated complex acts, regulations, and policies to ensure rigorous investigation standards and compliance.
Defined and developed the Investigation Information System (IIS), a MS Access-based case management system designed for performance tracking and operational efficiency. Architected project scopes, including resource analysis, product selection, and implementation schedules for national database deployment.
Synthesized "best practices" and lessons learned into system requirements to meet both functional and management reporting needs.
Produced and delivered the National IIS Reference Guide, providing technical guidelines and procedural clarity for Investigation Officers.
Facilitated nationwide training sessions, ensuring regional officers were proficient in new investigation protocols and database systems.
Managed multidisciplinary teams, including consultants and administrative staff; oversaw contract budgets, performance evaluations, and service delivery. EDUCATION
Montréal, QC Bachelor of Sciences - Economic Sciences Université de Montréal
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LANGUAGES
English
Native
French
Advanced
SKILLS
Computer Skills
Microsoft Office 2007 Word WordPerfect Excel Access PowerPoint Schedule+ Netscape Navigator Microsoft Internet Explorer Adobe Acrobat Lotus 1-2-3 Management Reporting System (MRS, Cognos 8) PeopleSoft Salary Management Information System (SMIS) Abacus SAS (PC & CMS) SPSS Impromptu/Powerplay DMDP Professional Development
Project Management Body of Knowledge Effective Decision Making Management Development I TRAINING / COURSES
Essentials of Managing in the
Public Service (G110)
Effective Decision Making (T904) Transfer Payment Policy and Service Delivery Process (F415)
(COURSES, CONFERENCES/TRAINING EVENTS)
Certificate
Management Development I
Project Management Body of Knowledge Certificate
Project Management Institute
Modern Comptrollership: Managing for Results (HRDC formal training), Cognos (Impromptu and Power play) certificates, Membered of the Balance Scorecard
Collaborative (Drs Kaplan and Norton), PPX, TBS
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