Compassionate Personal Support Worker & Animal Care

Emily Betts

416-***-**** ********@*****.*** Whitby, ON

RELEVANT SKILLS

-Flexibility to adapt to different environments and situations, whether it involves working with diverse populations or people.

-Experience in providing exceptional service to clients, including addressing inquiries and concerns and providing education on animal care.

-Capacity to understand and respond to the needs and emotions of both people and animals.

-Developed the ability to assess individual tasks. Facilitating decision-making and enhancing the desired outcomes.

-Identifies different ways to approach problem-solving. Overcomes challenges and is willing to learn from complex issues.

-The capability to collaborate with colleagues, clients, and other professionals to achieve common goals.

Willingness to work with individuals of varying abilities and temperaments.

EDUCATION

Personal Support Worker Certificate

January - August 2024

Durham College, Oshawa, ON

-Honour Roll

-Studied PSW Foundations, Mental Health Challenges, Pharmacology

-Long-Term Care & Community Care Practicum

Travel and Tourism Diploma

Sept 2013- June 2015

Seneca College, Toronto, ON

-Studied Tourism Marketing, World Destinations, and Career Planning

-Educational cruise to the Mediterranean for on-site implementation of learning practice

-Travel Industry Council of Ontario Certification

Veterinary Medical Office Administration Certificate

Sept-June 2005-2006

Ridgetown College, Ridgetown, ON

-Studied Anatomy, Medical Terminology, Veterinary Software and Front Office

-Practical experience included care and maintenance of the campus animal population

-Clinical placement in a 30+ employee practice

WORK EXPERIENCE

Personal Support Worker July – Sept 2025

CBI Home Health

Personal Support Worker Nov 2024 – Sept 2025

Nurse Next Door

School Bus Driver May 2023 – Jan 2024

First Student, Inc.

Postal Worker Oct 2019 – Sept 2022

Canada Post Corporation

Sales Associate Sept – Oct 2019

Value Village

Office Assistant Dec 2018 – 2019

Your Friend with a Cube Van

Senior Client Relations Specialist Oct 2016 – Aug 2018

Jane Animal Hospital

Passenger Service Agent July 2015 – Oct 2016

Airport Terminal Services

Sales Associate Nov 2011 – Aug 2015

Black’s Photography

Veterinary Medical Receptionist May 2006 – Aug 2013

Royal York Animal Hospital

VOLUNTEER EXPERIENCE

Transportation & Community Meal Box Delivery Feb 2026

Community Care Durham

CERTIFICATES

Standard First Aid and CPR – Lifesaver 101 Feb 2024

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