DevOps Engineer - CI/CD & Cloud Automation

RUCHI

DevOps Engineer

Pune, Maharashtra — *********@*****.*** — linkedin.com/in/ruchi-635807374 — 838-***-**** PROFESSIONAL SUMMARY

DevOps Engineer with 3 years of hands-on experience in automating and supporting CI/CD pipelines, managing cloud infrastructure across AWS and Azure, and ensuring high availability and reliability of mission-critical production systems. Strong expertise in Linux administration, Shell and Python scripting, Docker, and DevOps best practices, with working exposure to Kubernetes and infrastructure-as-code. Proven experience in production support, P0/P1 incident management, RCA, monitoring and observability using Splunk and Prometheus/Grafana, along with secure certificate and access management to deliver scalable, resilient, and secure systems.

EXPERIENCE

DevOps Engineer: VOIS, Pune, Maharashtra — Aug 2022 - Present

• Delivered 24 7 production operations for 50–70 Linux servers on AWS and Azure, ensuring high availability, SLA com- pliance, and platform reliability; supported high-traffic events including iPhone launches with real-time monitoring and rapid incident response.

• Built, enhanced, and operated CI/CD pipelines using Jenkins and GitHub Actions for 10+ applications, coordinating 20–30 monthly releases with deployment validation, rollback readiness, and improving deployment success by 20%.

• Designed and executed Cortex Flow automation and Shell scripts to automate patching, reboots, and recurring BAU tasks across 40+ servers, reducing manual effort by 30–40% and production incidents by 25%.

• Supported and operated containerized workloads with Docker and Kubernetes, including pod validation, service health checks, and incident troubleshooting, while implementing IaC using Terraform and CloudFormation for controlled deploy- ments.

• Managed AWS/Azure infrastructure: EC2/VM operations, IAM access, SSH/certificate lifecycle, and basic load bal- ancer/network troubleshooting; consolidated Linux administration, log diagnostics, and service recovery into efficient workflows.

• Actively handled P0/P1 Major Incidents, participating in bridge calls, RCA, postmortems, and implementing preventive actions to improve MTTR and platform stability.

• Applied SRE/reliability engineering practices, defining SLOs, monitoring SLIs, configuring alerts, and executing proactive actions to maintain service reliability.

• Authored and maintained runbooks, SOPs, and operational documentation; collaborated with development, QA, and platform teams in an Agile environment, aligning operations with CI/CD, reliability, and continuous improvement goals. PROJECTS

• CI/CD Modernization: Multi-stage AWS CI/CD pipelines with testing, deployment gates, and rollback strategies for 100+ daily releases.

• Observability Engine: Built unified dashboards using Splunk, Dynatrace, Prometheus, and Grafana for 200+ microser- vices to enable predictive alerting.

• Auto-Healing Framework: Event-driven remediation using SRE principles, reducing downtime by 50%.

• Patch & SSL Management: Centralized patching and certificate rotation across multi-cloud servers with Ansi- ble/Terraform for compliance.

ACHIEVEMENTS

• Awarded Star Award for Auto-Healing Framework, resolving 100+ incidents and improving uptime by 80%.

• Enhanced multi-cloud CI/CD pipelines, accelerating release cycles by 60% with rollback and deployment strategies.

• Streamlined weekly service restarts for 30+ services, reducing operational overhead.

• Designed comprehensive monitoring solutions with Splunk/Dynatrace for 200+ microservices, enabling faster troubleshoot- ing and predictive alerts.

SKILLS

Programming & Scripting: Shell, Python, SQL, C, C++ CI/CD & DevOps Tools: Jenkins, GitLab CI, GitHub Actions, ArgoCD, Terraform, Ansible, CloudFormation Cloud Platforms: AWS, Azure, GCP

Containers & Orchestration: Docker, Kubernetes, Helm, OpenShift Monitoring & Observability: Splunk, Dynatrace, Prometheus, Grafana, ELK Stack Networking & Security: SSH, SSL/TLS, VPN

SRE Practices: SLIs, SLOs, Error Budgets, Runbooks, MTTR Optimization, Auto-healing Operating Systems: Linux (Ubuntu, CentOS, RHEL)

Soft Skills: Leadership, Cross-Functional Collaboration, Mentoring, Problem Solving, Effective Communication, Adaptability EDUCATION

B.Tech, Inderprastha Engineering College, 2018–2022 — CGPA: 7.12

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