Operations/Warehouse Manager

Richard Rice Logistics and Operations Manager

********@*****.*** 626-***-**** Henderson, NV, 89015

Dedicated, results-oriented operations manager with 15+ years’ experience leading and mentoring effective teams to achieve safety, profitability and customer service objectives. Possessing exceptional communication skills, able to forge effective business relationships across multi-level organizations. Proven success developing and implementing improved processes to increase productivity and efficiency; utilizing superior skills in planning and organization to drive operational success. Technical Skills include Microsoft Office Suite and WMS Warehouse Management Software.

Materials Management

Lean Principles

Leadership & Teambuilding

Cost Management

SOX Compliance

5S Organization

Strategic Planning and Analysis

Contract Negotiations

Operations/ Logistics

Inventory Control

Staff Training & Development

Policies & Procedure

Professional Experience

Dealer Tire, North Las Vegas, NV

Asst Distribution Center Manager (2025-current)

Execute daily operations, including monitoring productivity and quality, troubleshooting processes, and coordinating activities required to ensure safety, inventory accuracy, on-time deliveries, and exceptional customer satisfaction.

Oversee MHE equipment, box trucks, warehouse equipment, and related operational assets to ensure proper utilization, safety, maintenance, and availability.

Assist in planning, organizing, and monitoring the receiving, storage, and distribution of materials received from vendors.

Support inventory control activities, including training associates and coordinating cycle counts and physical inventory counts to maintain accurate and organized inventory.

Manage the training, certification, and compliance of associates operating MHE and route drivers requiring DOT certification.

Create and implement technical, professional, and leadership development plans for associates and team leads to improve performance and support career development.

Collaborate with management on staffing strategies to maintain a flexible workforce capable of responding to changes in workflow; monitor labor hours and communicate budgetary and operational impacts.

Troubleshoot and resolve inventory control discrepancies while working with the team to identify and address underlying process issues.

Nikkiso Cryo, North Las Vegas, NV

Warehouse Manager (2019-2024)

Manage all warehouse activities, ensuring accurate receipt, proper storage, location control, and safe handling of parts and materials. Ensure orders are picked accurately and delivered on time to the appropriate departments.

Train warehouse team, ensuring completion and proper execution of work procedures, including employee development and performance appraisal.

Directed daily inventory cycle counts, investigated variances, and processed inventory adjustments; maintained SOX documentation and ensured compliance with internal controls and approval requirements for discrepancies below $1,000.

Responsible for reviewing and authorizing proper time records for all employees in the warehouse.

Develop new methods and procedures to optimize warehouse efficiencies, maximize labor utilization, and reduce operating costs.

Build KPI”s for picking and location accuracy, and inventory variances.

DX Supply Chain, Buena Park, CA

Warehouse Operations Manager (2017-2018)

Managed and helped build a start-up 100,000 sq. ft. warehouse operation, establishing the processes, systems, staffing, equipment, and controls required to support daily fulfillment operations. Initiated, coordinated, and enforced operational, safety, inventory, and personnel policies and procedures.

Established warehouse operations and processes from the ground up, including receiving, put-away, picking, packing, shipping, inventory control, and returns.

Developed and implemented warehouse safety procedures, SOPs, and material-handling practices to establish a safe, organized, and compliant work environment.

Established inventory control processes, including daily cycle counts, inventory reconciliation, inventory valuations, and discrepancy resolution.

Coordinated the acquisition and implementation of material handling equipment (MHE) required to support warehouse operations.

Established relationships with and managed a temporary staffing service to support startup staffing requirements and fluctuating operational demands.

Managed day-to-day e-commerce order fulfillment and returns while monitoring warehouse performance against KPIs.

Safeguarded warehouse operations and inventory by establishing and monitoring security procedures and protocols.

Managed payroll, personnel records, temporary staffing, vacations, invoices, vendor contracts, and other departmental administration.

Yusen Logistics (3PL), Long Beach, CA

Assistant Manager/ Supervisor (2007 to 2017)

Managed logistics operations for 200+ employees and key accounts, including Target, while serving as the operational liaison between Yusen Logistics and customer representatives. Oversaw staffing, training, production scheduling, cost control, process improvement, and compliance with SOPs and company guidelines. Implemented continuous improvement initiatives to increase productivity and operational efficiency.

Increased productivity by 20% through a Kaizen project that improved freight staging processes.

Reduced shipping errors by 30% by implementing inbound scanner verification procedures.

Generated $50K in annual cost savings by streamlining the freight manifesting process and reducing operational downtime.

Reduced employee turnover by 50% through employee engagement and motivational management initiatives.

Increased internal promotions by 25% by identifying development opportunities and strengthening performance standards within the cross-dock operation.

Additional experience Logistics Manager with Target from 2005-2006; Warranty Claims Manager with Alfa Leisure from 2004-2005; and as a Customer Service Supervisor (2001-2003), and as a Research and Development Technician (1990-2001), with Safariland, Ltd.

Education & Training

Bachelor of Science in in Business Management

University of Phoenix, Diamond Bar, CA

Associates of Science in Criminal Justice

Mt. San Antonio College, Walnut CA

Certificate in Supply Chain Management

Long Beach City College, Long Beach, CA

Certificate in Inventory Supply Management

Long Beach City College, Long Beach, CA

Special Training and Development

ISO 9001 Certified, HazMat Certified, First Aid & CPR Certified, Forklift Trainer,

TQM, LEAN Manufacturing Principles, Risk Management

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