Detail-Oriented IRS Data Entry & Admin Support

KIM PASQUALE

** ******** *** *** ***, San Marcos, TX 78666 512-***-**** 512-***-**** (TEXT)

****************@*****.***

PROFILE SUMMARY

Detail-oriented professionals with strong data entry, organizational, and administrative skills. Proven ability to manage a high volume of information accurately and efficiently while maintaining confidentiality. Demonstrates excellent customer service, communication, and problem-solving abilities in a fast-paced environment.

PROFESSIONAL SKILL

•Data Entry (Fast & Accurate)

•Data Processing & Record Keeping

•Microsoft Excel & Word

•Attention to Detail

•Administrative Support

•Customer Service

EDUCATION

Billing Code 2023–2024

Northwest Vista College, San Antonio, TX

Office of Technology/Applied Accounting 1990-1994

Rochester Institute of Technology, Rochester, NY

WORK EXPERIENCE

Tax Examine Technician, Internal Revenue Service, Austin, TX June 2024 – June 2025 (DRP2 Program)

•Accurately entered and reviewed large volumes of taxpayers' data and documentation in the internal systems.

•Processed and verified account information, ensuring accuracy and compliance with company guidelines.

•Reviewed and corrected data entry errors to maintain accurate records and prevent processing issues.

•Maintained strict confidentiality while handling sensitive financial and personal information.

•Adjusted taxpayer accounts; prepared and issued manual refunds; performed multiple credit transfers; and computed tax, penalty, and interest (including restricted interest).

•Secures payment of delinquent taxes and filing of delinquent returns. Recommends lien and/or levy action, including supporting information for release.

•May serve as a technical advisor, OJT coach, classroom instructor, or reviewer; provides technical assistance on systemic problems and inconsistencies in IRMs.

•Performed other duties as assigned.

Service Support Administrator

Getinge USA, Inc., Wayne, NJ June 1997 - March 2019

Processed Service Customer Reports (SCRs), cost, and expense data with accuracy and attention to detail.

•Entered and maintained accurate inventory records for field warehouses.

•Reviewed, verified, and processed credit and debit requests before approval.

•Proactively correspond with field service personnel and customers to maintain agreement renewal rates that meet expectations and achieve agreement revenue growth targets.

•Generated and distributed activity reports using accurate system data.

•Handled high-volume data entry and recordkeeping while meeting deadlines.

•Create service orders, follow through, and reconcile SCRs for field service corrections.

•Perform extra duties as follows, but not limited to: Intranet SCR logging, general filing, inter-company mail, paperwork distribution, and support.

Contact this candidate