HR Representative

LeKeisha C. Richardson

Simpsonville, SC ***** 864-***-**** ******@*****.***

PROFESSIONAL PROFILE

Versatile healthcare, accounting, human resources, and administrative professional with 15+ years of experience coordinating complex operations, managing financial processes, supporting employees and executives, supervising teams, and delivering exceptional service. Proven success managing high-volume workflows, confidential records, insurance and financial coordination, public accounting portfolios, onboarding, scheduling, vendor relationships, and cross-functional communication.

CORE COMPETENCIES

Healthcare Operations • Accounting & Bookkeeping • Accounts Payable/Receivable • Payroll Support • Bank Reconciliations • Human Resources Administration • Employee Onboarding • Team Leadership • Scheduling • Insurance Verification • Prior Authorizations • Treatment Plan Presentation • Vendor Management • Executive Support • Customer/Patient Service • Microsoft Office • QuickBooks • EMR/EHR • HRIS

PROFESSIONAL EXPERIENCE

Major Surgery Coordinator – Orthognathic Surgery

Carolinas Center for Oral & Facial Surgery Greenville, SC Aug 2025 – Jul 2026

Managed 400+ active and prospective orthognathic surgery cases from consultation through surgery and postoperative coordination.

Presented treatment plans; verified medical and dental benefits; coordinated prior authorizations, appeals, financial responsibilities, and payment arrangements.

Coordinated surgeons, co-surgeons, hospitals, anesthesia providers, orthodontists, vendors, and patients; maintained surgical tracking, recalls, reports, and confidential documentation.

Associate Accounting Advisor

The Hultquist Firm Greenville, SC Oct 2023 – Feb 2025

Managed accounting functions for approximately 10–12 business clients using QuickBooks Desktop and Online.

Performed AP/AR, invoice processing, vendor payments, bank and credit card reconciliations, journal entries, payroll support, month-end close, W-9s, and 1099s.

Prepared financial reports using Excel, PivotTables, VLOOKUP, and formulas; resolved discrepancies and coordinated with owners, vendors, payroll providers, and tax professionals.

Administrative & Technology Specialist / HR Assistant

Bethlehem Baptist Church Simpsonville, SC Nov 2021 – Jun 2023

Managed daily administrative operations and supported the Senior Pastor, leadership, staff, and approximately 25 ministries.

Handled AP, vendor payments, contributions, reconciliations, W-9s, 1099s, payroll support, onboarding, orientation, background checks, and confidential personnel records.

Managed executive and ministry calendars, ACS database, technology support, events, purchasing, communications, and vendor relationships.

Scheduling Coordinator

Gastroenterology Associates Greenville, SC Dec 2016 – Feb 2021

Coordinated procedure scheduling for a high-volume specialty practice, including physician schedules, insurance verification, pre-approvals, and patient communication.

Worked with patients, physicians, hospitals, and insurance carriers to resolve scheduling, coverage, and documentation issues.

Training Coordinator (Contract)

AppleOne for SC DHHS Greenville, SC Jun 2016 – Dec 2016

Coordinated and delivered onboarding and compliance training across regional offices and prepared management reports on attendance and completion.

Employment Associate

Greenville Health System Greenville, SC Sep 2013 – Apr 2016

Supported recruitment and onboarding, including I-9s, background checks, credentialing, compliance, and confidential employee records.

Communicated with candidates, employees, managers, and departments to ensure completion of employment requirements.

Admissions Counselor / Insurance Coordinator

Greenville Memorial Hospital Greenville, SC Nov 2010 – Sep 2013

Verified insurance eligibility and pre-authorizations for surgeries and procedures, communicated financial estimates, and coordinated with billing departments.

Assistant Spa Director

The Spa at West End Greenville, SC 2005 – 2009

Managed daily operations and supervised approximately 25 employees, including hiring, training, coaching, scheduling, customer service, inventory, and vendor coordination.

Assistant Manager

The Limited Greenville, SC Earlier Experience

Supported daily retail operations through staff supervision, scheduling, coaching, merchandising, inventory management, sales support, and customer service.

EDUCATION & CERTIFICATIONS

Accounting Certificate – Harvard Business School Online, 2022

Associate Degree, Medical Administration – ECPI College of Technology, 2006

QuickBooks Online Certified Bills.com Certified

TECHNICAL SKILLS

QuickBooks Desktop & Online • Microsoft Excel (PivotTables, VLOOKUP) • Word • Outlook • Teams • SAP • ADP • Gusto • ACS • EMR/EHR • HRIS • Centricity

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