Project Coordinator & Executive Support, PMP

AUSTIN UBAK, PMP, Security+

Chicago, IL 464-***-**** **********@*****.***

PROFESSIONAL SUMMARY

Highly organized and detail-oriented administrative and project management professional with experience supporting leadership, coordinating cross-functional activities, managing business documentation, communicating with stakeholders and vendors, and maintaining multiple priorities in fast-paced environments. Skilled in meeting coordination, administrative support, reporting, process improvement, stakeholder communication, risk tracking, and Microsoft Office. Known for professionalism, strong follow-through, sound judgment, attention to detail, and a service-oriented approach to supporting leaders, teams, clients, and business operations. CORE SKILLS

Office & Executive Support: Administrative Coordination • Executive Support • Meeting Coordination • Scheduling • Document Management • Correspondence • Follow-Up Tracking

Operations: Office Administration • Vendor Coordination • Stakeholder Support • Process Improvement • SOPs • Operational Coordination

• Issue Resolution

Business Support: Reporting • KPI Tracking • Budget Support • Project Documentation • Research • Data Analysis • Risk Tracking • Cross-Functional Coordination

Technology: Microsoft Office • Microsoft Project • Oracle HCM • CRM Software • Project Management Systems Professional: Communication • Customer Service • Organization • Time Management • Attention to Detail • Problem Solving • Relationship Building

PROFESSIONAL EXPERIENCE

Project Coordinator Ruggable (Midway Staffing)

Chicago, IL 2023 – Present

• Coordinate multiple business initiatives simultaneously, maintaining project schedules, action items, documentation, deliverables, and follow-up activities.

• Support leadership and cross-functional teams by organizing meetings, tracking deadlines, coordinating communications, and ensuring timely follow-up on outstanding items.

• Maintain accurate project documentation, including risk logs, change tracking, action items, status information, and supporting records.

• Prepare project reports, KPI updates, dashboards, and other administrative materials to provide leadership with clear visibility into business activities.

• Collaborate with multiple departments to resolve issues, coordinate priorities, and maintain effective communication across teams.

• Track project risks and issues, document mitigation activities, and escalate matters requiring leadership attention.

• Support process improvement initiatives by identifying workflow inefficiencies and helping implement solutions that improve operational efficiency.

• Coordinate with internal stakeholders and external partners to support deliverables, resolve issues, and maintain established timelines.

• Manage competing priorities and changing business requirements while maintaining organization, accuracy, and consistent communication.

• Maintain organized project repositories to ensure stakeholders have access to current and accurate information. Executive Assistant Flour Mills PLC

Lagos, Nigeria 2018 – 2023

• Provided administrative and coordination support to leadership while helping manage multiple business priorities, deadlines, meetings, and follow-up activities.

• Coordinated communication among leadership, employees, vendors, and cross-functional teams to support timely execution of business activities.

• Organized meetings, tracked action items and deadlines, and maintained documentation to support leadership decision-making and operational follow-through.

• Prepared and maintained reports, project documentation, presentations, and other business materials for leadership and stakeholders.

• Served as a key point of contact between leadership, internal teams, vendors, and external stakeholders, ensuring issues were communicated and addressed promptly.

• Coordinated cross-functional activities and followed up with team members to ensure deliverables and commitments remained on schedule.

• Supported vendor coordination and monitored vendor performance against agreed requirements and service expectations.

• Assisted with budget and resource tracking by monitoring project requirements, timelines, resources, and financial considerations.

• Maintained organized records, project documentation, reports, and supporting information for leadership and business initiatives.

• Supported development and implementation of standard operating procedures and process improvements designed to improve administrative and operational efficiency.

• Monitored risks, issues, and changes affecting business activities and ensured appropriate follow-up with responsible stakeholders.

• Managed multiple priorities while maintaining confidentiality, professionalism, attention to detail, and timely communication. Marketing & Sales Representative Overland Airways Lagos, Nigeria 2014 – 2018

• Served as a professional point of contact for clients, corporate partners, travel agencies, and individual customers.

• Built and maintained strong client and business relationships through consistent communication, follow-up, and customer service.

• Coordinated with reservations and customer service teams to resolve customer concerns and support seamless service delivery.

• Represented the organization at trade shows, expos, and community events, supporting event coordination and business relationship development.

• Conducted market research and gathered information to identify customer needs, market trends, and business opportunities.

• Supported marketing communications and outreach activities, including email campaigns, social media content, and community engagement.

• Managed multiple customer and business-development priorities while maintaining professionalism, accuracy, and responsiveness. CERTIFICATIONS

Project Management Professional (PMP) • CompTIA Security+ • IATA Airline Marketing EDUCATION

Bachelor of Science – Political Science University of Jos Diploma in Law University of Jos

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