Sales & Customer Service Professional

Calvert Green

San Antonio, TX ***** +1-210-***-**** *******@*****.***

Professional Summary

Driven and creative with a passion for sales or customer service. With years of experience in both. I thrive on being impactful and informative. Looking for a growing company that will help me provide these skills to clients. Authorized to work in the US for any employer

Willing to relocate: Anywhere

Work Experience

Business Development Representative (BDR)

eFinancial San Antonio, TX

February 2026 to Present

Making outbound calls to patiential clients.

Verifying client’s information and connecting them to agents. Vendor

MidSouth-Austin

August 2017 to May 2026

• Face to Face selling of products at concerts, festivals and sporting events

• Using consistent enthusiasm and high energy in a fast paced sales environment

• Processing purchases and keeping inventory

Call Center Representative

Maximus San Antonio, TX

April 2024 to April 2025

• Guide clients through case status and eligibility

• Inform clients on submitting proper documentation for state benefits.

• Assist clients with appeals, complaints, renewals, and applications

• Constantly having to adjusting to new company matrix, policy standards and systems Insurance Agent

Connexion Point

July 2021 to December 2023

• Helped senior citizens find Medicare plans that fit their needs

• Comparing benefits, plan quotes, premiums and out of pocket cost

• Exceeding sales quota

Education

High school diploma

Labette Community College Parsons, KS

January 2006 to December 2006

Upper secondary education

Skills

CRM system proficiency English Leadership Handling customer inquiries Conducting sales calls Customer communication Customer service Inside sales Computer operation Telemarketing Technical troubleshooting support Insurance sales Time management Sales Teamwork Food service Customer issue escalation Customer service management Sales pipeline management Financial concepts Outside sales Managing customer accounts Communication skills Problem- solving Interpersonal skills Health insurance sales Customer support experience within e-commerce industry Organizational skills Remote work experience Sales strategy Affordable Care Act

(ACA) Working remote (3 years) Customer support Client management Live chat Consultative selling Remote sales environment Phone communication Microsoft Office Insurance agencies Interpersonal communication Coachability Needs-based selling Account management Financial education Customer complaint resolution Health insurance Medicare Telecommunication Client interaction via phone calls Phone call management Data entry Serving Phone etiquette Languages

English

Certifications and Licenses

Insurance Producer License

Health Insurance License

Life & Health Insurance License

Life Insurance License

Additional Information

Authorized to work in the US for any employer

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