Senior Product Manager, Cloud & Fraud Platforms

Pranab Bajpai

Austin, TX · 737-***-**** · ******@***********.*** · https://www.linkedin.com/in/pranab-bajpai Technical Product Manager — Cloud & Infrastructure Platforms Technical Product Manager with an MS in Computer Science and engineering background, translating complex distributed architectures into rigorous technical specifications, API integrations, and developer tooling. Professional Summary

• Directed PRDs, technical roadmaps, and feature delivery across 650 open-source communities at The Linux Foundation, launching LFX Security vulnerability scanning and automating developer workflows directly within GitHub pull request and merge lifecycles.

• Led the cloud platform migration of Charles Schwab's ThinkOrSwim ClickStream analytics engine from on-premises Hadoop to Google BigQuery, meeting a 40,000 requests-per-second performance threshold across 1.2M users while managing Java-based RESTful API development and Jira defect triage alongside engineering and QA.

• Established Bank of America's Product Management Group for Global Infrastructure Services and Tools, formalizing program governance and tooling while steering high-throughput distributed transaction systems processing $2.5B daily.

• Combines a Master of Science in Computer Science with a 10-year software engineering foundation at Cisco Systems, bridging core system mechanics, terminal-level data querying (SQL, AWS Athena, Python ETL), and hands-on technical enablement. Core Competencies

Technical Product Management Technical Specifications & PRDs Distributed Systems Architecture Cloud Platforms & Migration RESTful APIs & Integrations Sprint Planning & Backlog Grooming Defect Triage & Root Cause Analysis Test Plans

& Acceptance Criteria Developer Tooling & Git Workflows Python & Scripting Infrastructure Tooling & Services Technical Documentation & Enablement

Experience

Texas Education Agency – Austin, TX 03/2026 - 08/2026 Product Manager

• Data Querying & Scoping: Queried and analyzed datasets in AWS Athena to scope requirements and translate stakeholder needs into technical tasks with data analysts.

• Agile Workflow Implementation: Established the team's Agile workflow from the ground up, implementing Jira dashboards, Definition of Done criteria for user stories, and standardized project intake processes.

• Developer Lifecycle Tooling: Embedded GitHub Copilot into the product lifecycle to summarize documentation, identify optimization opportunities, and accelerate Epic and user story generation.

• Technical Deliverable Structuring: Structured incoming deliverables into standardized user story templates, enabling data analysts to plan, execute, and report progress to stakeholders. CDW – Austin, TX 06/2024 - 05/2025

Product Manager, Device-as-a-Service

• Product Architecture & Launch: Led the 0-to-1 launch of the Device-as-a-Service (DaaS) offering in nine months, establishing the work breakdown structure, pricing model, and cross-functional operational alignment.

• TCO Model Development: Built a Total Cost of Ownership (TCO) calculator adopted by approximately 22 account teams to quantify infrastructure economics in customer sales pitches. Charles Schwab – Austin, TX 05/2019 - 01/2024

Senior Product Manager 06/2022 - 01/2024

• Cloud Migration Execution: Led the cloud migration of the ThinkOrSwim ClickStream analytics platform from an on-premises Hadoop database to Google BigQuery, meeting a 40,000 requests-per-second performance benchmark across a phased 1.2M user rollout.

• API Engineering & Triage: Managed Java-based RESTful API development and defect remediation in Jira alongside QA and engineering while collaborating with marketing on reporting accuracy.

• Technical Documentation Hubs: Built centralized Confluence documentation hubs and decision logs to standardize cross-functional communication and accelerate technical team onboarding.

• Platform Analytics Delivery: Delivered analytics-driven enhancements and A/B tests on the ThinkOrSwim platform to automate behavioral insights and accelerate digital user decision-making. Product Manager 05/2019 - 10/2019

• Legacy Service Auditing: Audited client landing page service requests and alert systems spanning 15+ years of legacy content, leveraging usage analytics to sunset 20% of obsolete alerts. The Linux Foundation – Austin, TX 11/2019 - 06/2022 Senior Product Manager

• Open-Source Suite Leadership: Directed ideation, PRDs, wireframing, development, and GTM for a product suite supporting approximately 650 open-source project communities, reporting to the Chief Product Officer.

• Security Product Launch: Launched LFX Security, a library and package vulnerability-scanning product deployed across 650 open-source communities to identify risks and guide technical remediation.

• Git Workflow Integration: Automated Contributor License Agreement execution by integrating EasyCLA directly into the GitHub pull request and merge workflow, replacing manual DocuSign processes.

• Enterprise CLA Capabilities: Introduced Corporate CLA capabilities, enabling enterprise contributors to pre-approve all corporate employee contributions under single master agreements.

• Community Adoption & Demos: Expanded EasyCLA adoption from 7 to 28 open-source communities and drove foundation-wide adoption of LFX Security via live technical community demonstrations.

• Project Administration Console: Spearheaded the development of a unified project administration console providing project managers visibility into finances, contributors, and repository code activity. Bank of America – Charlotte, NC & Dallas, TX 06/2012 - 05/2019

• Leadership Development Progression: Joined via the selective Technology MBA Leadership Development Program following an MBA at UNC Kenan-Flagler, advancing through technical delivery, product management, and VP leadership roles. Product & Technology Leadership Roles

• High-Scale Engine Strategy: Owned product strategy and roadmap delivery for Venom, a fraud-detection engine processing

$2.5B in daily transactions; deployed mobile geolocation with Visa and two-way SMS alerting that cut failed interactions ~67%.

• Infrastructure Tooling Governance: Established the Product Management Group for Global Infrastructure Services and Tools, formalizing program governance, executive status reporting, and cross-functional infrastructure tooling.

• Core Platform Modernization: Built cross-channel tracking and transaction tracing capabilities as part of a core mainframe-to-JVM modernization and third-party real-time identity authentication integration.

• Model Architecture Benchmarking: Partnered with data science teams to provide technical delivery architecture benchmarking machine-learning fraud engines against existing rule-based models.

• Platform Delivery Management: Managed a five-member technical delivery team supporting Home Loans and ATM technology platforms, delivering CFPB-mandated updates and reducing ATM hardware service dispatches by 20%.

• Enterprise Agile Transformation: Led cross-domain application modernization and Agile/Scrum transformation initiatives across enterprise banking systems.

Cisco Systems – United States 2001 - 2011

Software Engineer / Technical Marketing Engineer / Team Lead

• Unified Communications Engineering: Delivered software engineering, technical marketing engineering, and team leadership for Cisco Unified Communications systems over a 10+ year tenure. Education & Certifications

Master of Science, Computer Science University of Texas at Dallas Master of Business Administration (MBA) UNC Kenan-Flagler Business School Bachelor of Engineering DAVV - Indore, India

Certifications: Project Management Professional (PMP), Certified Scrum Product Owner (CSPO), PMC-1, Dataiku Certification Skills & Tools

Technical Stack & Data: SQL, Google BigQuery, Java-Based Services, JVM, Avro Messaging, Hadoop, AWS Athena, AWS Glue, Python

(ETL Scripting), GitHub (Merge/PR Workflows), Jira, Confluence, Azure DevOps Product Management: Product Strategy & Roadmapping, 0-to-1 Product Development, PRDs & Wireframing, Requirements Definition & Prioritization, Go-to-Market Strategy, Demo-Driven Adoption, Project Charters & RAID Logs, P&L Management Domain Expertise: Fraud & Risk Technology, FinTech, Cybersecurity & Vulnerability Scanning, Cloud Migration, Data & Analytics Platforms, Open-Source Ecosystem Management, UAT, Data Governance Operations & Marketing: Direct-to-Consumer Marketing (Google Ads, Facebook Ads, Direct Mail), TCO Modeling, Battle Cards, Statements of Work, Vendor Coordination, Cross-Functional Team Leadership Recognition & Additional Background

• Recipient of multiple Cisco Achievement Program Awards across 10+ years of software engineering and technical leadership.

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