Global Talent Acquisition Leadership Director

Kriste M. Filipiak

Address: **** ******* ****, ******, ** 60561

Email: **************@*****.***, cell: 773-***-****

Objective

Obtain a Talent Acquisition Director role, where I can use my leadership, recruiting, relationship building, sales and RPO experience, and overall business knowledge, to contribute to the success and growth of your organization.

Professional Experience

Northwestern Mutual-Senior TA and Development/Distribution Officer 1/2/2024-Current

-Effectively partner with Managing Director to serve as a leader in the Schaumburg District Office, overseeing strategic recruitment efforts and overall productivity.

-Strategize, manage, and track CORE 4 success metrics (Recruiting, Internship, Development, Leadership)

-Collaborate with the MD to lead the office’s planning processes -Assure all District leaders have accurate and timely reports that they need to do their work

-Work with the MD to improve holistic performance metrics

-Communication of CORE 4 Strategy, Results and KPI’s to leadership

-Oversee office infrastructure and implement innovative solutions as needed-Lead and facilitate all district leadership meetings

- Maintain and strengthen credibility as a trusted advisor and strong partner within People & Culture

-Drive firmwide initiatives & communication around continuous process and improvement

-Lead Special Projects as needed

Korn Ferry RPO

12/3/2019-10/31/2023

Global Talent Acquisition Director/Promoted to Senior Global Director-Talent Acquisition May 2022-Oct. 2023

-Build and maintain a team that remains leading edge, is scalable, culturally consistent, and forward-thinking: foster the sharing of best practices and lessons learned to the benefit of current and future work.

-Provide strategic direction and thought leadership to identify and implement recruitment strategies and solutions that address our talent needs and contribute to the long-range pipeline growth.

-Lead and implemented brand new innovative processes and projects ranging from onboarding to executive search solutions.

-Effectively define and drive KPI’s to meet both the team and client’s needs-exceeded all KPI’s in FY 20, FY 21 and presently on current account.

-Solely responsible for managing a budget of $5 million, metrics, forecasting and P&L

-Maintain and strengthen, credibility as a trusted advisor and strong partner within People & Culture, Finance Business Partners, hiring managers and business leaders

-Built a successful UR program from the ground up, resulting in 75-100 new hires annually

-Cultivated and lead a new sourcing model which resulted in cost savings of $1.5 Million per account.

-Consistently provide market intel and analytical data relative to supported business units and offer innovative solutions based on industry insights and trends.

-Successfully lead new account launch, currently managing 5 direct report and 35 indirect reports

-Lead accounts that consistently perform over projected revenue $6-12 Million annually.

Cielo Talent RPO, formerly Pinstripe RPO :9/18/2012-12/31/2014 Recruitment Lead-Manufacturing Technology Team, 1/1/2015-12/31/2017, Client Services Manager, 1/1/2018-11/20/2019 Client Services Director

Client Services Director

-Build and maintain a team that remains leading edge, is scalable, culturally consistent, and forward-thinking: foster the sharing of best practices and lessons learned to the benefit of current and future work.

-Provide strategic direction and thought leadership to identify and implement recruitment strategies and solutions that address our talent needs and contribute to the long-range pipeline growth.

-Effectively define and drive KPI’s to meet both the team and client’s needs

-Solely responsible for managing a budget of $4.5 million, metrics, forecasting and P&L

-Maintain and strengthen, credibility as a trusted advisor and strong partner within People & Culture, Finance Business Partners, hiring managers and business leaders.

-Ensure the Talent Acquisition team consistently delivers a best in class candidate experience, participation in CandE award process (responsible for BI winning award in 2018).

-Manage content and present QBR and Annual presentations to clients.

-Effectively partner to align and enhance partnership.

Client Services Manager

-Lead and Manage recruitment partnership with specific focus on the global pharmaceutical industry.

-Oversee all recruiting operations capabilities, including sourcing, screening and coordination function.

-Define and drive clear performance goals and objectives for the team.

-Conduct stakeholder analysis and conduct monthly, quarterly, and yearly business removes

-Develop recruiting metrics and analytics that provide insights and drive decision, including time to fill, aging, cost per hire, candidate and hiring leader satisfaction surveys, recruiter productivity, and source of hire.

-Drives the team to develop comprehensive, strategic hiring strategies including passive candidate outreach, recruitment marketing plans and utilization of cutting-edge recruitment technologies

-Manage the budget, metrics, P&L

-Ensure our service is measured to enhance client satisfaction, including surveys, and meetings and that needs/goals of the account are clearly communicated.

Recruiting Lead

-Lead 6-12 recruiters, 3 sourcers, and 3 talent acquisition coordinators, in a virtual environment, focused on the manufacturing and technology division, for our client, Boehringer-Ingelheim.

-Act as liaison between client talent acquisition manager and our Cielo team, in order to effectively resolve conflicts and ensure priorities are accurately aligned.

-Effectively strategize, plan, communicate, and implement recruitment process solutions to meet and exceed recruitment goals and workforce planning changes.

-Provide clear feedback and direction to the team by conducting 1:1, team calls, quarterly and annual reviews, and participation in business operations meetings.

-Consistently evaluate and monitor requisition work load, resources, and bandwidth to maintain strong pipeline.

-Enforce accuracy and data integrity in our ATS, as well as ensuring compliance around all federal, state, and local regulations.

-Awarded Sapphire Recruiting Lead Gem Award in 2013 for outstanding TA Leadership

Automatic Data Processing-Chicago, IL”11/17/04-9/7/2012 Recruiting Lead-Sourcing and Pipeline Team, 7/2012-9/2012, Telesales Recruiting Manager and Fit and Assessment Specialist, 7/2011-6/2012, Total Source Lead Recruiter, 4/2009-6/2011, SBS Sales Recruiting Team Lead, 3/2007-3/2009, Corporate SBS Recruiter 11/2004-3/2007

-Lead 5 sourcers, and run point on annual initiatives.

-Obtained PRISM Social Media/Internet Certification.

-Sub-lead on the Candidate Experience Team, running point on Candidate Care Call Center.

-Dual role of Telesales Recruiting Manager and Fit and Assessment Specialist-(Fit was a brand new initiative where my partner and I built the process from the ground level up)

-Transitioned to TotalSource Lead Recruiter in April 2009

-Lead a team of 6 recruiters and account for territory needs of their spaces, in addition to mine-promoted in March 2007.

-Awarded “Sales Recruiter of the Year,” 2006

-Awarded “Sales Recruiter of the Quarter,” April, 2010

-Awarded Gem award August 2009

-Awarded “Leadership Award” for 3rd Quarter, FY 12

-Awarded Team Collaboration Award for working with my partners, Dec. 2010

-Consistently lead recruiters in offices staffed and number of hires.

-Consistently lead recruiters in direct sourcing and networking hires and contests.

-Highest number of college hires and hires sourced through Facebook, Corporate Playbook, University Directories, ULoop, and Linked In.

-Focuses on college recruiting and led the NCSC (which is a prestigious college recruiting event) for 3 years resulting in highest numbers of offers each year.

-Led the University Directory (college program) for 3 years

-Mentors for new hires and assists with onboarding process, as needed.

-Initiates the hiring process from start to finish by identifying needs, selecting candidates, conducting an initial interview and scheduling with hiring managers.

-Effectively communicates and builds relationships with Sales Executives and Sales Managers to understand needs and meet their hiring expectations and initiatives.

-Interacts with DM’s and SM’s to form beneficial relationships allowing me to have excellent employee referrals.

-Special Interest Group (SIG) Lead for Midwest 2007

-SFDC SME 2006

Automatic Data Processing-Chicago, IL 12/99-11/17/04

Sales Training Manager/Outside Sales Representative

-Promoted to Accountant Centric DM, January 2004

-Top Total Source Referral DM, FY 2004

-Promoted to Sales Training Manager, March 2004

-Client District Manager of the Year, FY 2004

-Top Additional Business DM of the Quarter, July-September 2003

-President’s Club qualifier 2001, attained by reaching 130% of year to date quota.

-Consistently exceed monthly quota.

-Maintain quality client relationships and sell additional business.

-Effectively establish and retain mutual beneficial relationships with accountants and bankers.

-Set proper expectations through effective communication to ensure client satisfaction.

-Complete 3 levels of training classes in ADP’s Roseland, New Jersey, corporate office.

Link Staffing Services-Indianapolis, IN 10/98-11/99

Sales Representative

-Solely, establish a clientele base in less than 3 months for a start-up company.

-Generate sales leads through prospecting efforts such as phone calls and foot canvassing.

-Recruit for quality candidates by direct sourcing and screening efforts.

-Utilize excellent communication skills to present value of service.

-Create marketing materials and assist with corporate efforts.

-Ensure client satisfaction and retention through constant follow-up efforts.

-Increase company’s profitability and productivity from 0 to over 100% through sales success.

Coolsavings.com-Chicago, IL Summer 1998

Internship

-Create and edit copy for advertisements.

-Assist with production of printed materials.

-Strategize with company’s graphic designer.

-Target key media groups to maximize company and product exposure.

-Interact with sales force to determine product positioning and focus.

-Communicate with prospective clients to introduce and sell service.

Lucent Technologies-Brussels, BEL Summer 1997

Internship

-Edit and compose marketing materials for brochure distribution.

-Research and write new business proposals and press releases.

-Organize media relations, plans and strategies.

Computer Skills

Microsoft Word; Excel: Outlook:Taleo;SkyRecruit; Salesforce.com; Linked In; Corporate Playbook; Page Maker; Perfect Works; Virtual Edge; Pilot; PhotoShop; QuarkXpress; Microsoft Access; File Maker Pro; City Desk; Act!; SalesLogix; Internet and Email

Education

Butler University, Indianapolis, IN

Graduation: May 1998

Major: Journalism with a specialization in marketing/advertising.

Minor: German

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