Detailing and Customer Service Professional
Resume:
Lora Neal
Denison, TX *****
**************@*****.***
Professional Summary
In addition to the work experience listed I also have 20years in the medical field. I was a C.N.A for the entire 20 years and a C.M.A for 7 years. I haven't worked as either of those in over 10 years now which is why it's not in the job description.
Authorized to work in the US for any employer
Work Experience
Auto Detailer
Denison Detail-Denison, TX
February 2019 to Present
The hours for the job are not scheduled. It's on an as needed basis. Picking up, detailing and returning cars to owners in timely manner. Interacting with business owners regarding scheduling. Client Services
Arstrat-Denison-TX
October 2023 to March 2025
• Maintained a high level of attention to detail when verifying addresses, names, and other important information on documents to be mailed.
• Collaborated with team members to meet daily quotas for processing outgoing mail
• Managed inventory of mailing supplies such as envelopes, labels, stamps, and packaging materials
• Maintained cleanliness and organization in the mail processing area to optimize workflow efficiency
• Troubleshot minor issues with mail processing equipment or escalated problems to maintenance technicians for resolution
• Adhered to strict security protocols when handling sensitive or confidential documents during the sorting process
Customer Service
Alorica Calling Center-Sherman, TX
December 2020 to July 2021
Answer and make calls to obtain payments regarding customer accounts. Customer Service Representative
Dialog Direct-Denison, TX
November 2017 to July 2018
Answering calls in timely and professional manner, Problem solving for customers, Directing calls to correct person or department if necessary
Education
S&S High School
Skills
• Phone etiquette
• Car Wash
• Patient Care
• Detailing
• Call Center
• Cleaning Experience
• Laundry
• Food Preparation
• Time Management
• Medical Terminology
• Cash handling
• Vital Signs
• Knowledge in medical terminology, HIPAA rules and other medical policies due to 20yrs as a CNA and CMA (10+ years)
• Customer Care
Contact this candidate