Admissions Intake & Customer Service Professional

Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work experience

Admissions Representative

St Vincent Ascension Health • Jacksonville, FL

administrative professional responsible for the initial registration of patients. Their duties include verifying patient information, collecting insurance details, obtaining necessary authorizations, and ensuring all demographic and financial data is accurately entered into the hospital's system. They are crucial for a smooth and efficient patient intake process. Residential/Commercial Cleaning

Mz.KleaniT • Jacksonville, FL

January 2025 to Present

• Maintained immaculate cleanliness in office spaces, including sweeping, mopping, vacuuming, and dusting".

• "Cleaned and disinfected restrooms, kitchens, and other common areas, ensuring adherence to hygiene standards".

• "Operated various cleaning equipment, including vacuum cleaners, mops, and power washers, to maintain high standards of cleanliness".

• "Maintained cleaning supplies and equipment, ensuring they were organized and readily available for use".

• "Provided exceptional customer service to clients, addressing their needs and exceeding their expectations". Lead Cook/Supervisor

Delaware North • Jacksonville, FL

April 2024 to Present

Freelance Contractor

Topgolf • Washington, DC

March 2020 to Present

An independent contractor is a temporary employee who may work for many clients at once. These specialists usually take on larger projects for longer-term clients. As a contractor, you might work on-site in a client’s office or your own workspace, and you may accept clients through an agency. Doctors, dentists and lawyers are examples of independent contractors.

Package Handler

UPS • Jacksonville, FL

August 2022 to December 2022

The job duties of a package handler include sorting, lifting and moving packages that typically weigh between 25 and 75 pounds.

CRS

DialAmerica • Jacksonville, FL

May 2021 to May 2022

• A Customer Service Representative is the first person most customers communicate with when they have a problem. The Customer Service Representative must handle complaints, provide appropriate solutions for customers, and follow up to resolve any issues their customers experience. Cahier/Customer Service

Family Dollar • Jacksonville, FL

July 2020 to January 2021

The primary duties of a Family Dollar Sales Associate include ringing out purchases with a modern cash register, keeping work areas along with the store neat and tidy, assisting customers with their shopping, and informing guests of sales and Latoya Bradshaw

+1-904-***-**** / ************@*****.*** / Jacksonville, FL 32209 specials

Education

Business Ethics (Bachelor's degree)

Grand Canyon University • Phoenix, AZ

November 2023 to Present

Dental Assisting (Some collage)

UEI College • Jacksonville, FL

2009 to September 2009

Dental Assisting (College Degree)

UEI College • Jacksonville, FL

March 2008 to December 2008

High school diploma

Christian corrospondence • Tallahassee, FL

August 2006 to August 2006

Skills

Hospitality Word processing Office experience Insurance verification Management Vue.js Account management Debt collection phone call Dispatching B2B Zoom Multichannel marketing Accounts receivable Banking Dental office experience Catering Achieving HIPAA compliance Productivity software Call center management Heavy lifting Software troubleshooting Retail management E-commerce Spreadsheets Skype Microsoft Excel ICD-9 Collection management Cash register Live chat Basic knife skills Attention to detail Organizational Skills Phone communication Dental receptionist Order fulfillment Achieving sales targets Salesforce Writing skills Home & community care Customer service Hospital experience Residential cleaning Windows Customer payment reminders Typing Handling customer inquiries Administrative experience ERP systems Analysis skills Retail sales POS Client interaction via phone calls Cashiering Microsoft Office Care plans Med spa experience Customer inquiry handling Food industry Conducting sales calls Serving Epic Discharge planning Accounting software Debt collection Critical thinking Environmental services Wills, trusts, & estate law Medical collection Call center agent experience Collect! (software) Succession planning Dentrix Customer support Accounting Accounts payable LAN Dental terminology English Data entry Patient billing Financial concepts Medical office experience eClinicalWorks Cash handling Customer communication Contracts Research Appointment scheduling CRM software Negotiation Cabling Grilling Manufacturing Microsoft PowerPoint Communication skills Active listening Medical records Photography Outbound calling Google Sheets Grammar Experience Ethernet Order picking Phone etiquette Languages

Translation

Spanish

Certifications

Certified Dental Assistant

Cosmetology License

Food Handler Certification

ServSafe

CNA

CPR Certification

Patient interaction Baking Load & unload Empathy Inside sales Debt collection negotiation Home care SAP Filing Sales Copywriting VPN Technical support Computer operation Dental insurance Outbound sales Math Technical Proficiency Time management Supervising experience Medicare Microsoft Outlook Electronic health records (EHR) management Project management Marketing Telemarketing Cold calling Help desk Microsoft Access Mac OS Line cook experience Debt collection payment plan Video conferences (communication methods) Sales experience within healthcare Public speaking EHR systems Outdoor work Computer literacy Leadership Computer skills Maintaining patient confidentiality Cleaning HIPAA

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