Risk Management Analyst and Correctional Operations Leader

Luis E. Carrasquillo

Sunrise, FL *****

*********@***.***/ 954-***-****

Universal Loews Hotels

Orlando, FL

Risk Management Analyst

Feb 2024 to March 2025

• Review, investigate, and evaluate workplace injury, general liability, and property claims; identify risk factors, document findings, and recommend corrective action, loss prevention, and claim resolution strategies.

• Maintain OSHA-compliant first aid logs, safety documentation, incident records, and follow-up actions to support compliance, timely reporting, and workplace safety standards.

• Track incidents, claims, accident trends, and loss statistics through carrier databases and internal systems to identify patterns and support data-driven safety recommendations.

• Prepare quarterly liability reports using the Clearview database and present risk management findings to leadership to support incident prevention and informed decision-making.

• Support risk management, workplace safety, emergency procedures, and policy initiatives that reduce exposure, improve compliance, and strengthen safe operations.

• Coordinate with managers, employees, insurance representatives, claims adjusters, and safety personnel to gather information, document incidents, and ensure corrective action follow- through.

U.S. Department of Justice- Federal Bureau of Prisons Lieutenant MCC New York, FCI Miami, MDC Guaynabo, PR December 1997 to December 2022

• Led, trained, directed, and scheduled Correctional Officers for institutional posts and shift operations, ensuring staffing coverage, accountability, and compliance with Federal Bureau of Prisons procedures.

• Supervised staff performance, emergency response, inmate management, security procedures, and operational risk concerns during assigned shifts.

• Commanded and coordinated response to inmate disturbances, assaults, contraband discoveries, medical emergencies, and other security incidents requiring immediate risk assessment and corrective action.

• Enforced institutional rules, maintained safety and custody control, documented operational concerns, and ensured adherence to security, safety, and emergency procedures.

• Completed incident reports, investigations, memoranda, and correspondence related to misconduct, staff and inmate incidents, contraband, assaults, gang activity, and institutional security threats.

• Coordinated with local, state, and federal law enforcement partners to exchange information, support investigations, manage inmate transfers, and ensure safe transport and continuity of custody.

New York City Health and Hospitals Police Department Police Officer Bronx, New York 1990 to 1997

• Protected patients, visitors, staff, and property in a healthcare public safety environment by maintaining order, enforcing facility rules, responding to emergencies, and supporting a safe campus setting.

• Conducted patrols, security inspections, and safety audits of buildings, public areas, entrances, exits, parking areas, and surrounding facilities to identify hazards and security concerns.

• Prepared incident reports, daily activity logs, memo book entries, and security documentation involving disturbances, accidents, theft, vandalism, medical emergencies, and unusual occurrences.

• Investigated complaints, suspicious activity, safety violations, and security incidents; monitored CCTV systems, coordinated emergency services, supported lawful arrests and transports, and provided court testimony.

SKILLS AND CERTIFICATIONS

• Public Safety and Security: Campus safety operations, patrol procedures, access control, incident response, emergency readiness, safety audits, CCTV monitoring, and protection of people and property.

• Risk Management and Compliance: OSHA 10-Hour Training, safety documentation, incident reporting, claims support, hazard identification, corrective action follow-up, and regulatory compliance.

• Emergency Management: FEMA IS-00100 Law Enforcement, IS-00235 Emergency Planning, IS- 00700 National Incident Management System, and IS-00907 Active Shooter Training.

• Specialized Response Training: Active shooter response, armed prisoner transportation, Special Operations Response Team, Emergency Disturbance Control Team, Crisis Negotiation Team, Evidence Recovery Team, and Self-Defense Instructor.

• Investigations and Documentation: Incident reports, investigative summaries, daily activity logs, safety documentation, evidence handling, interviews, and report preparation.

• Licenses: State of Florida Concealed Weapon or Firearm License

• Technology: Microsoft Word, Microsoft Excel, Clearview database, insurance carrier databases, and internal risk management systems.

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