IT Manager
Resume:
.
MEL L. WILMOTH
Oceanside, CA
***/***-****– Home
************@*****.***
INFORMATION TECHNOLOGY PROFESSIONAL
Over twenty (25) years of proven LAN/WAN production support including management and infrastructure development exceling in producing superior IT production support, customer service and a proven track record of a consistent high-level of network availability. IT Management experience in all IT functions, process and people. Proven expertise in network administration, windows and exchange administration, network security, hardware support, production monitoring, audit compliance, project management, vendor negotiation and disaster recovery implementation.
Professional Summary
VMware5.1 boot camp with Ascolta * Certified Cisco Network Administrator * IT Management* IT Infrastructure
Project Management *Network/Server Administration * Software Licensing Management * Audit Compliance *
Telecom Administration * Network Infrastructure build outs* CCNA boot camp with Ascolta,
Certified Novell Administrator, A+ Certified * United States Airforce Communications Specialist.
VMware certification * JIRA ADMIN, JBOSS4.5 and 6/Java
San Diego State Bachelors of Science/Information Systems.
Google Cybersecurity Certification..
.
Professional Experience
IT Consulting/Contract Thormax technologies-Jan, 2021-present
Contract/Consulting Network, Cloud and Helpdesk.
Cloud IT Manager: Thunder Funding- Carlsbad, California Dec, 2020- Jan,28,2021
Day to day support and design of Vonage Small Business phone system
Research and testing of new Applications(Five9 Dialer)Certified in the application
Tasks with the vision of Thunder Funding and 3-5 year forecasts
New user configuration in an “ALL” G-Suite with GMAIL.
Network Hardware single points of failure
Helpdesk implementation
Computer Imaging
Remote user support using teamviewer
Spanning Tree Backup solution
Vendor contracts
Network Engineer: Thormax Technologies – Oceanside, California March, 2018 – Dec 2020
Technology Services & Safety Solutions– Manage IT Infrastructure and desktop support
Phone systems configuration and management
New user setups with permissions
Backup solutions configured(Spanning Tree for Cloud and Symantec Backup Exec for Windows VEEM for VMware systems
ASA5510 software upgrades and implementation
New systems replaced for older out of date systems.
Datacenter systems management.
Network Hardening for security.
Senior Network Administrator: Buffini and Company- Carlsbad, California (February, 2016 – February, 2018
Responsible for day to day Network Administration/new users and permissions
Worked with auditors for compliance and insurance
Backups using VEEM and Symantec Backup Exec 2012 with autoloader.
Server builds Windows2008 R2 and Windows2012 R2
Cisco shop/AS5510 Firewalls. I have also worked with Coyote Load Balancers version 6 and version10.
VMware 6/ 10 hosts/ 60-75 VM’s.
Vendor support management
Cisco Meraki configuration and support
Network Engineer/SaaS Operations: Aldera - San Diego, California (August, 2012-Sept, 2015)
Troubleshoot and repair complex network issues for WAN, LAN, Internet connections and end-user issues while working within internal ticketing/trouble reporting systems.
Understanding of protocols/technologies like HTTP, SSL, LDAP, JDBC, Servlet/JSP, SQL, HTML, XML.
Application clustering / load balancing concepts and technologies.
Support West Coast Office in Data Center move from Lisle, Ill to Tempe, Arizona.
Experience working in a highly regulated environment (MICS, PCI, SOX).
Implement solutions and test performance, capacity and prepare and deliver performance statistics and reports.
Respond to emergency network outages in accordance with business continuity and disaster recovery plans.
Provide recommendations to IT management regarding product/vendor selection, technology evolution and design.
Establish project milestones and tasks to determine level of effort estimates for technical implementation.
Conduct research on network products, services, protocols, and standards to remain relevant in the networking industry.
Effective collaboration skills to work with systems, storage, database, telephony and other technical staff to ensure reliable integration of systems and software for fulfilling business objectives and processes.
Develop and perform network security audits, configuration backup procedures in accordance with disaster recovery and business continuity strategies supporting Tempe and Arizona Data Center.
Responsible for private portal site building, deployments and upgrades working with QA and DEV and Prod.
Implemented VMware5.1 with VSphere and migrated 4.1 hosts to new VSphere for centralized management.
Firewall and Load Balancer upgrades working with Coyote and Cisco ASA5510’s.
Firewall VPN access and Spam server using Websense.
SQL server 2005 and SQL2008 install and configuration.
Dell PowerEdge and HP DL 380 G7 and G8 servers install and upgrades with repairs.
JIRA ADMIN, JBOSS4.5 and 6/Java shop.
Coyote configuration with version 8 and version 10 with cluster and backend setups.
JBOSS4.5 and 6 private portal builds deploys and upgrades and site buildouts.
OPENSSL and JDK site certificates for secure HTTPS (443) for SSL, Layer4 and Layer 7.
Systems Engineer: Systems Simulations – Poway, California (November – August, 2012) Contract
Server Administration for server farms at two AIS Data Centers in San Diego.
Implementing Asset List inventory and recommendations for Server Upgrades.
Assessing and making recommendations for VMware Server Implementation.
Cisco Pix to ASA5510 Firewall Configurations and replacements.
Cisco Catalyst 2900 to 2960 switch replacements and configuration with VLAN’s.
Server rebuilds and configurations, Windows2000, 2003 and 2008 R2 64 bit.
Server specs for replacement servers, Windows2003 to Windows 2008 R2.
Setup Q&A environment using VMware and configuring multiple VM’s with different browsers for Web site design.
Setup SVN server for Version control and Source control.
Server build for Oracle 9i to Oracle 11g database replacement using Oracle 11g client for database transfer.
Configuration of IIS6 to IIS7 Web site configuration for Oracle 11g database implementation.
Systems Engineer: Grand Pacific Resorts - Carlsbad, California (July-August, 2011) Contract
Implemented server monitoring using SNMP with IT Assistant for Dell PowerEdge servers and Insight manager for HP ProLiant’s to increase and monitor server uptime and monitoring of alerts.
Implemented Terminal servers using Windows2003 and Windows2008.
Consulted with Grand Pacific Resorts and vendors in planning to move current server environment to a VMware server virtualization platform.
IT Manager: Freight Capital – Carlsbad, California (March, 2011- June, 2011)
Managed IT Department for a fast growing leader in the financial /transportation business.
Managed a restructuring of the IT Department process and procedures which resulted in an 85% deduction in open helpdesk tickets.
Managed the relationship with the outsourced IT solution which resulted increasing first call solve.
Managed a reduction in software costs by working with Microsoft to reduce the software costs for the company.
Managed a new relationship with hardware VAR which increased our turnaround time for ordering PC equipment.
Re-engineered older phone system to decrease high downtime until ready for new upgrade.
Managed and implemented new network IP Subnet in both offices to allow the company to expand.
Managed all IT aspects of an office move which included working with vendors to implement network infrastructure.
Implemented new banking software for transfer of funds with Wells Fargo.
Implemented Desktop imaging for roll out of new desktops which decreased the setup of a desktop from 5 days to 2 hours.
Network Engineer: Thormax Technologies – Oceanside, California (June, 2009- March, 2011) Owner
Anita Shoes – Implemented Windows 2008 SBS Premium Server with SQL 2005 to implement new ERP software.
Technology Services & Safety Solutions– Implemented IT Infrastructure and support.
IT Manager: (Network Administrator): Complete Insurance - Irvine, California (April, 2004 – June, 2009)
Managed Active Directory domain Infrastructure for Windows NT, 3.51, 2000, 2003 and 2008 Administrator; maintained a 99% network uptime for over five years. Prepared and implemented the first disaster plan for Complete Insurance.
Network administration; AD user management, printing, Exchange 5.5, 2000 and 2003, DNS, DHCP, FTP, IIS services.
Daily administration of backup Symantec Backup Exec 10d and 11d Administrator; managed implementation, maintenance and upgrades. Implemented company backup systems, SONY AIT 4 lib-81 auto library.
Responsible for all security patching, virus updates, vulnerabilities, malware and instituting Microsoft best practices for security for all windows servers’ clients; implemented Symantec Bright mail.
Responsible for all testing, integration and collaboration with developers and DBAs for critical business applications which included AFW/AMS on a SQL backend.
Implemented solution to host company web site and company MX record for disaster recovery for Exchange server.
3COM and Cisco Switch replacement and configuration management.
Negotiated and worked with Telecom suppliers to meet company’s expectations for data and internet speeds and reliability.
Administrator for 3COM NBX100 phone system, 3Com phones over IP and dial plan modifications.
Implemented new Network design from 768kb Internet connectivity connection to full T1 with a Shadow T1 as an active backup assuring company is able to get to specific web site’s for doing business at all times.
IT Manager: (Unitrin Direct) Vista, Ca 92054-May 2000-April 2004—New startup auto insurance
Managed resources for new startup company selling Auto Insurance
Network build out for corporate office and remote satellite Claims offices
Vendor support and management
Procurement of new Network hardware and software.
Software Licensing
Asset Management
Call center build out with Avaya phone system.
Managed IT resources and Helpdesk
Sr. Network Engineer-Intuit June 1998-May 2000
Systems architect for Y2K solution for patch management
New server build outs for production and training
Network infrastructure build out and old system retirements
Asset control
Old system replacement
Helpdesk Solution
Sr. Network Admin-City of Encinitas, Ca Nov 1995- June 1998
Network Admin supporting city wide departments
New Hardware configurations to replace older systems
Helpdesk Implementation
Supported City Attorney, Sheriff sub-stations, Fire stations, Facilities.
Network Technician-San Onofre Nuclear power plant Feb 1992-Oct 1995
Computer swap out with new operating system and configuration
New hardware purchases and swap outs
Software configuration on new systems
Backups and restores.
Contact this candidate